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Seattle's Short History of and Bleak Future for Community Broadband

We have followed Seattle's on-again, off-again consideration of a community broadband network for years and have occasionally noted the successful cable network in nearby Tacoma. Seattle Met's Matthew Halverson has penned a short, impressive article explaining the trials and tribulations of Tacoma while also exploring why Seattle's Mayor has abandoned his goal of a broadband public option. Before the massive cable consolidation that has left us with a handful of monopolists, we had a larger number of smaller monopolists that abused their market power to limit competition. One of the worst was TCI, which refused to upgrade its awful services in Tacoma, which pushed Tacoma to build its own network. TCI suddenly decided it did care about Tacoma.
TCI wouldn’t go down easily, of course. For the next year, as the City built out its system, the cable giant took advantage of the utility’s biggest weakness: All of its plans, from the kind of equipment it would buy to its construction schedule, were public information. So when Tacoma Power put in an order with its supplier for, say, coaxial cable, it found that TCI had already bought every foot of it. “But we started in one area of town and luckily we were able to get just enough material,” says Pat Bacon, Click’s technical operations manager. “We just inched our way through it and, before you knew it, we were a presence.” By July 1998, Click had its first cable subscriber, and the first broadband Internet user signed on in December 1999.
A substantial portion of the article is devoted to the dynamics around open access between the utility and independent providers -- an important read for anyone considering the open access approach. Halverson did his homework on this article and I think he got it mostly right. I think the FiOS-wired suburbs do present a larger threat to Seattle than suggested, but it certainly does not compare to the approaching-existential crisis faced by Tacoma fifteen years ago. I wish I could disagree with his conclusion that Seattle is unlikely to get a community fiber network but unless the community rises up to demand it, elected officials are unlikely to see any benefit to making such a long term investment.

Seattle's KUOW Discusses Wi-Fi and Fiber Optics with Christopher Mitchell

Christopher Mitchell recently spoke with Marcie Sillman on Seattle public radio KUOW's Weekday. Christopher and Marcie talked on May 8, 2012 about recent developments in local and national broadband, including the April 29th end to Seattle's free Wi-Fi network. Christopher and Marcie also discussed challenges and strategies involved in building a community network.

The interview is just about 13 minutes.

Good-Bye to Seattle's Free Wi-Fi

In 2005, Seattle started offering free Wi-Fi to several neighborhoods, hoping to increase usage among businesses, residents, and passers-by. While the effort was hailed by some, and criticized by others, it was an experiment in community broadband. An experiment that ended on April 29th.

The City still considered the free Wi-Fi a pilot project, even though it had been in operation since 2005. Areas served were the University District and Columbia City neighborhoods, and four downtown parks. There will still be free Wi-Fi in public libraries and in a few hotspots around town as well as in some city facilities, including City Hall and the Seattle Center.

The theory was that municipal WiFi was a workable and cheaper way to get more people online. But Wi-Fi is only cheaper in the short run -- something fiber critics tend to ignore. As Seattle has found, most of the network has to be replaced every 5-7 years.

Technical issues and geography also create unique problems for citywide Wi-Fi. Where to put transmitters, interference from buildings, foilage and water, are all barriers to offering a service that is worthwhile to potential users. David Keyes, Chief Information Technology Officer for the City of Seattle noted these problems where there have been complaints of spotty and unreliable reception. Keyes talked to Brian Heaton of Government Technology:

Seattle would be open to someone taking over the system, but Keyes felt that anyone coming in to do a fresh deployment of Wi-Fi might install it a little differently in regard to wireless access point placement. The actual equipment would also need to be replaced.

Seattle's plan for municipal WiFi has been debated from the beginning. In 2008, Government Technology reporter, Chandler Harris, spoke with Bill Schrier, who was Seattle's Chief Technology Officer at the time. Schrier was also one of the harshest critics of the plan to spread Wi-Fi all over Seattle, saying:

Smart Conduit Considerations for Forward-Looking Communities

Local governments are often looking for low-risk options for expanding broadband access to residents and local businesses. There are not many. Seattle put some extra conduit in the ground as a part of a different project that was tearing up the streets but Comcast was the only provider interested. The problem with a haphazard program of putting conduit in the ground is that while it benefits existing providers, it does very little to help new entrants. And conduit is inherently limited -- only a few providers can benefit from it and when used up, there is no space for more providers. In short, more conduit may slightly improve the status quo but it does little to get us to a future where residents and local businesses have a variety of choices from service providers offering fast, reliable, and affordable access to the Internet. Smart conduit policy can lay the groundwork for lowering the cost of a community network, which can get us where we want to be. It may take time, but will create benefits far more rapidly than private providers will be building next-generation networks in most of our communities. John Brown, a friend from Albuquerque, New Mexico, has offered some tips for communities that want to develop smart conduit policies. Brown runs CityLink Telecommunications, an impressive privately owned, open access, FTTH network that connects residents, businesses, schools, muni buildings, etc. We tend not to support privately owned networks because for all the great work a companiy like CityLink Fiber does, one does not know who will own it in 5, 10, or 20 years. However, we recognize that CityLink Fiber is a far better partner for communities than the vast majority of companies in this space. The following comments are taken from an email he shared with me and is permitting me to republish. Direct quotes are indented and the rest is paraphrased. Not all conduit is created equal. A 2 inch pipe will be sufficient for perhaps 2 providers. If conduit does not have inter-duct, it is much harder for multiple providers to share it. Inter-duct creates channels within the conduit that allows a provider to pull its fiber cables through without disturbing other cables in the conduit.

Legislation Alert: Washington Considers Community Broadband Bill

Last year we noted that a bill to expand local authority to invest in publicly owned broadband networks would return in 2012. HB 1711 is in Committee and causing a bit of a stir. "A bit of a stir" is good -- such a reaction means it has a chance at passing and giving Washington's residents a greater opportunity to have fast, affordable, and reliable access to the Internet. Washington's law presently allows Public Utility Districts to build fiber-optic networks but they cannot offer retail services. They are limited to providing wholesale services only -- working with independent service providers to bring telecom services to the public. Unfortunately, this approach can be financially debilitating, particularly in rural areas. Building next generation networks in very low density areas is hard enough without being forced to split the revenues with third parties. Last year, House Bill 2601 created a study to examine telecommunications reform, including the possibilty of municipality and public utility district provisioning. The University of Washington School of Law examined the issues and released a report [pdf] that recognizes the important role public sector investments can play: U Washington Law School
Broadband infrastructure is this century’s interstate highway system: a public investment in an infrastructure that will rapidly connect Washington’s citizens statewide, nationally, and internationally; fuelling growth, competition, and innovation. Like highway access, the path to universal broadband access varies with the needs of the local community. Our primary goal is to expand broadband access. We believe allowing municipalities and PUDs to provide broadband services addresses the most significant hurdles to broadband expansion: the high cost of infrastructure. In conjunction with a state USF, PUDs and municipalities are well placed to address the needs of their consumers. A secondary goal is to promote a competitive marketplace.

Response to Seattle RFP: More of the Same

We have an answer to the question of what a city gets when it commits the bare minimum to improving broadband access: more of the same. We were skeptical of Seattle's approach of using city-owned conduit to spur serious improvements to broadband and, it turns out, correct. Only one company bid on the project, Comcast, a provider in much of Seattle already -- and a much maligned one at that. So Pioneer Square will have better access to the Internet, but from the dominant provider of high speed access in the City. Seattle just helped Comcast consolidate its monopoly just a bit further. This is a small step forward for Pioneer Square, and a larger step backward for the City as a whole. With FiOS available in the suburbs, offering much faster and more reliable connections for the same prices, Seattle has done very little to stem the flow of techies to the burbs. The RFP set certain requirements for use of the City's conduit, as noted in the Seattle Times article but one has to wonder if Comcast might be able to negotiate that down - few are better at exercising monopoly power than the Nation's largest cable and Internet provider.
Comcast is slated to pay $78,000 in one-time fees to cover part of the cable's installation, plus $4,057 in annual leasing fees, according to city documents.
The City elected a Mayor who promised to improve broadband access, but it seems the City Council is standing in the way of actually doing anything that would bring residents and businesses a meaningful choice in providers. Photo, used under creative commons license, courtesy of Jeff Hathaway

Seattle Mayor Uses City Conduit to Connect Pioneer Square

In the campaign for Mayor, Seattle Mayor McGinn frequently proposed the city getting more involved in improving broadband access. Since becoming mayor, he has accomplished little in this area, perhaps due to a City Council that is not convinced it should get involved in broadband. But the mayor held an event in Pioneer Square to announce a new initiative to start using City assets to expand broadband access:
Seattle Mayor Mike McGinn today laid out a proposal to encourage broadband Internet in a four-block area in Pioneer Square, allowing telecom and cable companies to lease some of the conduit that the city is now placing under First Avenue South. McGinn said it is a small, incremental step in a larger plan to bring high-speed Internet to the parts of the city that need it, tapping into some 500 miles of “dark fiber” that’s not being utilized.
Pioneer Square, with a mix of commercial and residential, currently has very poor access to the Internet:
Jeff Strain, the founder of Undead Labs, a 20-person game developer in Pioneer Square, said that fiber-optic cable would dramatically improve his company’s ability to create cutting-edge games. “What we are able to get in Pioneer Square is about half the speed of what you’d be able to get in your home,” said Strain. “So, it is not really suitable for the sort of media rich businesses that we are trying to build down here.”
The Mayor's site explains that Jeff Strain was considering moving his company to a location with better access.
We’ve heard from Pioneer Square businesses that internet speeds there are just not what a 21st century economy needs. Jeff Strain, who founded a game development company called Undead Labs, worries that he might have to move his company from Pioneer Square if the “barely adequate” internet service isn’t improved.

Comcast Customers Call for Competition

Two cities, located on opposite coasts, have recently cried out for cable competition in their communities. A few weeks ago, SunBreak ran a story under "Why Comcast Needs Competition...Badly." The post describes a significant outage in Seattle and Comcast's slow response to fix the problem.
You may think to yourself, Hey, come on, it's 90 minutes out of your day. But what I think about is how much time cumulatively was wasted in Seattle this morning, much of it simply because people would not have been sure where the problem was. An early, all-hands-on-deck announcement from Comcast would have been a big help. It seems slightly insane that a company that provides internet service isn't very good at using the internet.
The folks at Sunbreak apparently were not aware that the City is still slowly considering building a network to ensure everyone in the community has affordable high speed broadband access (which would likely be far more reliable than Comcast's network). After I noted this in the comments, they reprinted one of my posts about Seattle's deliberations. Meanwhile, the folks in Scranton, Pennsylvania, (immortalized in the television show The Office) have been asking when they get the faster broadband now available in Philly, Pittsburgh, and parts of the Lehigh Valley. The answer came bluntly from Stop the Cap: Sorry Scranton, You’re Stuck With Comcast Cable… Indefinitely An article from the Times Tribune explains why the private sector fails to provide competition:
"Offering out television service is expensive, too expensive for most smaller telephone companies," said telecom industry analyst Jeff Kagan. "So many are reselling satellite service to keep customers who want one bundle and one bill." Because of that, satellite television providers, who were never a formidable challenge to conventional cable companies, gained market share, Mr.

Community Fiber: An Update From Seattle

If Seattle moves forward on the Community Fiber Network it has been considering, it will be the largest such network in the nation. However, as we recently noted, progress has been slow. Reclaim the Media recently noted progress toward publicly owned fiber in Edmonds and asked why Seattle is stuck in the mud on the issue. The City's "Seattle Jobs Plan" devotes a significant mention of a publicly owned fiber network as a smart investment:
Seattle’s economic prosperity, its ability to deploy effective public safety systems, and its determination to reduce gridlock and greenhouse gases are increasingly dependent on its communication systems. Currently, the communication systems serving Seattle businesses and residents are controlled by a few private companies, using older technology. With a lack of competition, there is little incentive to invest in more innovative technologies. Although some of Seattle’s larger institutions have migrated to their own fiber networks, these types of networks are unavailable to residents and Seattle’s small businesses. Multiple surveys indicate that 70% of Seattle households want to see more telecommunications competition. A recent study listed global cities with the fastest broadband connections; not a single U.S. city was listed in the top 20. A network of municipal fiber optic cables would instantly put Seattle at the top of the list of U.S. cities capable of supporting next-generation, data-intensive businesses, making it a potential hub for a number of fast-growing industries.
But the network requires a significant amount of planning:
The City has built and maintains a high speed, fiber optic broadband network connecting schools, government facilities, and community institutions. An interdepartmental team of staff in SCL, SPU and DoIT are currently developing a high level business plan that will guide this effort to expand broadband to businesses and homes. The business plan will be completed in early 2011.

Seattle Will Take Year to Study Community Fiber Network

After Seattle's new Mayor campaigned on a community fiber network and consulted with both Lafayette and Tacoma on how to build it, it will now spend a year considering its options. In discussing the current options for broadband in the city, Governing Magazine notes lack of demand for Comcast's "up to" 50/10 EXTREME package:
The demand for this "Extreme" tier speed, however, is "extremely low," says spokesman Steve Kipp. Later this summer, the ISP plans to offer 105 Mbps download and 12 Mbps upload speeds.
I suspect people mostly aren't interested in the extreme price for supposed extreme speeds. A number of communities that have built their own networks offer faster (and symmetrical) connections for considerably less. However, even there most people opt for lower tiers rather than the fastest speeds. What the article utterly misses is that faster speeds are only one piece of the reason communities build these networks. Yes, next-generation networks offer faster speeds now and have much more capacity for future expansion than cable networks (and DSL is so far behind as to not be comparable). But public ownership is about more than faster speeds. It spurs competition and lowers prices for everyone. It offers accountability, ensuring the network meets the needs of the community now and in the future. It allows public agencies to get faster connections at lower prices (though Seattle already has this through its previous investments in fiber-optics). As Seattle owns City Light, it would have greater abilities to invest in smart-grid and metering applications to make the city more energy efficient. When the community owns the network, it can ensure everyone has access to fast connections (particularly children in low-income neighborhoods where absentee companies may be reluctant to invest). But to get back to the argument about network speeds, there is an argument for FTTH and faster speeds even if people do not demand them right now. Until people have access to robust connections, applications will not be created to take advantage of them.