Community Broadband Bits Podcast

Community Broadband Bits is a short weekly audio show featuring interviews with people building community networks or otherwise involved with Internet policy. You can listen to episodes below or download via Apple, Google, or Spotify. Alternatively if you know what to do with it, copy the feed here.

We also have an index of all episodes and links to transcripts. Keep up with new developments by subscribing to our one-email-per-week list sharing new stories and resources. We’d love to hear your feedback! Email us.

Bridging Divides, Building Opportunity in Rural and Urban North Carolina - Community Broadband Bits North Carolina Bonus Episode!

Early last month, before the spread of the novel coronavirus turned staying home from a quiet night in into a moral imperative, Christopher traveled to North Carolina to attend the Institute for Emerging Issues Forum at North Carolina State University. While there, he interviewed Leslie Boney, Director of the Institute for Emerging Issues. He also spoke with Darren Smith from Wilson's Gig East Exchange and Ron Townley from the Upper Coastal Plain Council of Governments.

We wanted to share their conversation as a special episode of the "Why NC Broadband Matters" podcast series we've been working on with NC Broadband Matters. The nonprofit organization works to connect communities across North Carolina, bringing high-quality broadband access to residents and businesses.

logo-nc-hearts-gigabit.png Christopher and Leslie discuss the Institute for Emerging Issues, and Leslie describes how they developed the theme of the forum, ReCONNECT. They talk about the importance of not only expanding broadband infrstructure but making sure people and businesses can take advantage of technology. Leslie explains why rural and urban communities rely on eachother and both deserve investment in digital inclusion.

After Leslie leaves, Darren and Ron share what's happening in Wilson and eastern North Carolina. They reflect on their experience at the forum. Darren talks about Wilson's new innovation hub, the Gig East Exchange, and how the city is building off its municipal network for economic and community development in the region. Ron describes the varying levels of connectivity in the communities that make up the Upper Coastal Plain Council of Governments and explains how they're working to improve braodband across northeast North Carolina.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 38 minutes long and can be played on this page or via iTunes or with the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Transcript for this episode coming soon!

Listen to other Community Broadband Bits episodes here or view all episodes in our index.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.com a Creative Commons Attribution (4.0) license.

Connecting During a Pandemic With US Internet - Community Broadband Bits Episode 400

Not even a pandemic can stop this week's guest, US Internet CEO Travis Carter, from finding ways to bring better connectivity to his company's subscribers and the community.

For the 400th episode of the Community Broadband Bits podcast, Christopher interviewed Travis (from six feet away) at the US Internet office outside Minneapolis, Minnesota. The pair discuss how the ISP is responding to the crisis, including by limiting home installs and opening up access to its public Wi-Fi network. As people transition to remote work, online education, and digital entertainment, Travis explains how the network is experiencing increased interest from new customers and greater demand from current subscribers.

Christopher and Travis also talk about US Internet's pilot project in low-income housing and how the ISP is trying to determine what barriers prevent households from signing up for the service. Travis describes some of the funding challenges he faces as he expands the network throughout the city and how US Internet differentiates itself in terms of reliability. Before closing the interview, he shares his disappointing experience with mobile connectivity during a big roadtrip he took last summer, arguing that wireless networks can never replace fiber.

Travis was previously a guest on Community Broadband Bits episdoes 359 - An Insider's Perspective on Urban Fiber Deployment, 301 - Wireless and Wired; US Internet Knows Both, and 194 - ISP US Internet Gets More Respect Than Rodney Dangerfield.

This show is 34 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Read the transcript for this episode. 

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Citizens Continue to Lead the Charge in Concord, Massachusetts - Community Broadband Bits Podcast 399

When Paul Revere rode through Concord, Massachusetts, to warn the Colonists about the Red Coats, horseback was the fastest way to move information. More than 240 years later, the community that was so instrumental to founding of the United States as we know it now sends information via their own fast, affordable, reliable Fiber-to-the-Home (FTTH) municipal network. This week, Concord's former CIO Mark Howell joins Christopher to talk about the community and their investment.

Mark discusses the community's history and the story of the network, which includes their reasons for investing in the infrastructure. He talks about the local citizens' enthusiasm for the project and what it was like to go from operating an electric utility to adding Internet access for the public. Mark also discusses the funding mechanism that Concord used to pay for the project and shares a few of the many benefits that the network has brought to Concord and its people.

Christopher and Mark review the reasoning behind the different service offerings available to subscribers and the rationale behind choosing these tiers. They also talk about some of the challenges Concord has faced and Mark gets into the possibilities of regional efforts in order to maximize the possibility of reaching more households.

Read more about the network in the 2017 report published by the Berkman Klein Center for Internet & Society, Citizens Take Charge: Concord, Massachusetts, Builds a Fiber Network.

This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Read the transcript for this episode.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

OEC Fiber Delivering the Gigabit Service People Want in Oklahoma - Community Broadband Bits Podcast 398

Norman, Oklahoma, is known for the University of Oklahoma and, with 30,000 students enrolled, one expects Internet access to be vibrant and readily available throughout the area. It hasn't always been that way, but thanks to Oklahoma Electric Cooperative and their OEC Fiber, those who live and work in the areas around the fringes of the University and the city now have access to fast, affordable, reliable connectivity.

CEO of the co-op Patrick Grace and President of OEC Fiber David Goodspeed visit with Christopher during this week's episode. They talk about how the electric cooperative got into offering fiber to folks in their region and how they've financed the deployment. Patrick and David describe how local competition has influenced their project and how they knew they needed to pursue the prospect of offering Fiber-to-the-Home (FTTH) service. They talk about their rapid expansion and share information on the popularity of their gig service.

They also describe the reactions from subscribers who once had to rely on satellite or mobile hotspots as they've transitioned to at-home gigabit connectivity. Enthusiasm for OEC Fiber has been high, partly due to the services they offer, but also because the community and employees of the cooperative have a deep sense of pride in the contribution their project is making to the region. 

This show is 42 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Read the transcript for this episode. 

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Contending with the Homework Gap - Community Broadband Bits Podcast, Bonus Episode Six

This is episode number six of the special podcast project we're working on with NC Broadband Matters to share North Carolina news, challenges, and innovations about broadband in their state. 

Christopher went on a trip to in February to attend the Institute for Emerging Issues Forum at North Carolina State University. The event addressed a wide range of topics, including digital equity, legislative efforts, and the homework gap, which is the focus of this week's conversation with Dr. LaTricia Townsend and Amy Huffman. Dr. Townsend and Christopher discuss her work and the research at the Friday Institute for Educational Innovation, especially their findings related to the homework gap. Amy, who is the Digital Inclusion and Policy Manager at the Broadband Infrastructure Office at the North Carolina Department of Information Technology, describes more state specific data and some of the efforts happening at the local and state level.

logo-nc-hearts-gigabit.png We learn more about how, as schools embrace technology to ready students for adulthood, they must also grapple with the problem of ensuring those students have the technological tools they need to make use of that innovation. Dr. Townsend describes some of the challenges that local schools face in both urban and rural regions and the creative methods they're using to overcome those challenges. Amy explains some of the reasons North Carolina's children can only move forward on bringing technology into their schoolwork and presents state-level policy recommendations aimed at expanding broadband access at home.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 35 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Read the transcript for this episode.

Listen to other Community Broadband Bits episodes here or view all episodes in our index.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.comCreative Commons Attribution (4.0) license.

Talking Telehealth with Danika Tynes, Ph.D. - Community Broadband Bits Podcast 397

In February, Christopher was in North Carolina at the Institute for Emerging Issues Forum at North Carolina State University. While he was there, he had the opportunity to conduct several interviews with people engaged in research, working with boots on the ground to expand broadband, or advocating for better policy so more people have access to high-quality Internet access. One of the people he spoke with was Danika Tynes, Ph.D., a Senior Research Associate from the Georgia Tech Research Institute.

One of Danika's areas of expertise is telehealth, which continues to expand in relevance and application with new innovations and the expansion of broadband access. During the conversation, Danika discusses some of the results of her research, including the elements that help telehealth efforts succeed. She also discusses how telehealth applies in different environments and how data can be used to improve its applications for patients and healthcare professionals. Danika also shares a personal experience that illustrates how telehealth is actually more ingrained in our daily lives than we realize.

This show is 29 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Connecting Community Colleges for Opportunity and Development - Community Broadband Bits North Carolina Bonus Episode!

Christopher went to North Carolina earlier this month to attend the Institute for Emerging Issues Forum at North Carolina State. While he was there, he interviewed Dr. Jeff Cox, President of Wilkes Community College, and Zach Barricklow Vice President of Strategy for the college.

The conversation was too good not to share as another bonus episode for the project that we’ve been working on with nonprofit NC Broadband Matters. Our common goal is to shed light on some of the connectivity issues in North Carolina. NC Broadband Matters focuses on bringing broadband coverage to local communities for residents and businesses and we’re teaming up for the "Why NC Broadband Matters" podcast series which explores broadband and related issues in North Carolina.

logo-nc-hearts-gigabit.png These education leaders discuss the value of broadband and distance learning in places like rural North Carolina. They examine how access to high-quality Internet access is presenting opportunities to potential students and increasing the possibility of economic mobility. They also look at how increased access to community college curriculum is improving the work force and improving economic development in rural areas of the state.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 20 minutes long and can be played on this page or via iTunes or with the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Read the transcript for this episode.

Listen to other Community Broadband Bits episodes here or view all episodes in our index.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.com a Creative Commons Attribution (4.0) license.

Southwest Minnesota Broadband Services Offering Rural Speed, Reliability - Community Broadband Bits Podcast 396

Rural areas are taking steps to improve their connectivity and are developing high-quality Internet access on par with the best services in urban centers. When smaller communities band together, they increase their chances of developing fast, affordable, reliable community networks that serve a larger swath of people. This week, Christopher speaks with Travis Thies, General Manager of one of those networks established to serve an eight-town region, Southwest Minnesota Broadband Services (SMBS).

The network started with funding from the American Recovery and Reinvestment Act (ARRA) and has continued to make improvements and upgrades to serve folks who were once stuck with antiquated Internet access. Before SMBS, several communities had been told by the incumbent Internet access provider that the best they could ever expect was dial-up service. Now, subscribers can sign-up for gigabit connections. With intelligent partnerships, they're also able to provide service to farms and rural premises beyond town limits.

Travis and Christopher discuss the history of the project, the challenges that community leaders and network officials have faced and overcome, and how the area's demographics have helped them determine the best ways to serve subscribers. They also discuss their partnership with a local fixed wireless Internet service provider and the how better connectivity has attracted people and businesses to the region.

This show is 24 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Roberto Gallardo on the Complex Digital Divide - Community Broadband Bits North Carolina Bonus Episode!

In recent months, we’ve been working with nonprofit NC Broadband Matters to shed light on some of the connectivity issues in North Carolina. The group focuses on bringing broadband coverage to local communities for residents and businesses and have asked us to help them develop the series, "Why NC Broadband Matters," which explores broadband and related issues in North Carolina.

Many of the discussions have struck a chord with folks in other states, especially those with rural regions and those that grapple with the digital divide. This week, we’re sharing a bonus episode in addition to our monthly episodes. Why? Because this conversation is interesting, important, and inspiring.

logo-nc-hearts-gigabit.png While he was recently in North Carolina at the Institute for Emerging Issues Forum at North Carolina State, Christopher had the opportunity to sit down with Roberto Gallardo, Ph.D., Assistant Director of the Purdue Center for Regional Development and a Purdue Extension Community & Regional Economics Specialist. Roberto has been working with the state’s Department of Information Technology to develop their N.C. Broadband Indices and examine digital inclusion in North Carolina.

Roberto, who has studied the digital divide(s) elsewhere speaks with Christopher about the overlap between availability, adoption, and infrastructure. He and Christopher look at how data can help communities take a targeted approach at developing a unique strategy for closing the digital divide for their citizens.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 17 minutes long and can be played on this page or via iTunes or with the tool of your choice using this feed, at the Community Broadband Bits page, or soon at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Read the transcript for this episode.

Listen to other Community Broadband Bits episodes here or view all episodes in our index.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.com a Creative Commons Attribution (4.0) license.

Matt Schmit Leading Broadband from Minnesota to Illinois - Community Broadband Bits Podcast 395

Minnesota's Border to Border Broadband Development Grant Program provides funding for deployment of broadband networks in rural regions of the state. The program, which started in 2014, has helped extend necessary high-quality Internet access infrastructure to dozens of communities. Without this week's guest, Matt Schmit, the program would never have become a reality.

Matt and Christopher knew each other long before the program was even an idea — when they were in grad school together — and you can tell they’re friends with a lot to reminisce about. Matt, who is now working on broadband in Illinois, was one of the State Senators who drove the conversation that moved the needle on rural broadband and who led the development of the state program that has accomplished so much in Minnesota. He and Christopher talk about the process and what it was like to go from recognizing the need to creating a program that is making change.

Because of his ability to get results in the “Land of 10,000 Lakes,” Matt is now working in Illinois, where billions of state dollars have been earmarked for infrastructure, which includes broadband deployment. Matt is now Deputy Director at the Illinois Department of Commerce and Economic Opportunity, where he will work to determine the best way forward in deploying broadband as critical infrastructure. He and Christopher talk about some of the challenges he expects to face, what it’s like working in Illinois as compared to his work in Minnesota, and his hopes for the new state broadband program.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 49 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Auburn Essential Services Steady as It Grows - Community Broadband Bits Podcast 394

Auburn Essential Service (AES) is one of those networks that has been serving the community for years with a steady presence and a strong commitment to the community. This week, Christopher talks with AES General Manager Chris Schweitzer about their fiber optic network, how they're innovating, and their recipe for consistent growth.

AES began with fiber infrastructure for their electric utility. They entered the broadband business first for municipal facilities, and later for businesses when the incumbent providers couldn't deliver necessary connectivity to one of the city's prominent employers. The company was ready to relocate until AES stepped in. Rather than face the economic impact of substantial job losses, AES connected the company and never looked back.

That was in the early 2000s and now AES offers Internet access to large segments of residents and businesses. Christopher and his guest talk about the way AES has taken a deliberate approach to expanding the network citywide and how they're implementing new technologies as they refresh the infrastructure. They discuss the network’s financial health (hint: it’s doing great) and how AES seeks grant funding to aid in further expansion.

Chris describes the new partnership that AES and nearby Garrett, Indiana, have developed to bring fiber broadband to the residents in the small community of about 6,300 people. The utility has a philosophy that other munis also embrace — straightforward pricing and customer-centered services — that have helped drive their success in the residential market.

Check out our first interview with Chris back in 2013, when he joined us for episode 77.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

North Carolina Co-ops Partner for Broadband - Community Broadband Bits Podcast, Bonus Episode Five

This is our fifth episode of the podcast project we're working on with nonprofit NC Broadband Matters to share broadband news, challenges, and innovations from North Carolina. NC Broadband Matters works to find ways to bring ubiquitous broadband coverage to residents and businesses across the state.

Susan Cashion, Vice President, Chief Compliance & Administrative officer from Piedmont Electric Membership Corporation, and Greg Coltrain, Vice President of Business Development for RiverStreet Networks from Wilkes Telephone Cooperative join Christopher for the podcast. When they met up at an event in Raleigh, they discuss the co-ops' collaboration to bring high-quality Internet access to people who live in rural areas.

logo-nc-hearts-gigabit.png In this interview, we learn more about both cooperatives and about their long histories of serving people who live in rural communities. Each has their own special expertise and this partnership allows them to combine those for the benefit of members who want better connectivity. Piedmont is one of several electric cooperatives that Wilkes, through RiverStreet, is working with to expand connectivity in rural North Carolina. Greg also describes the ways that RiverStreet works with local communities to take advantage of public assets to expand broadband to more households and businesses.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 34 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed, at the Community Broadband Bits page, or at the NC Broadband Matters page. We encourage you to check out other "Why NC Broadband Matters" content at the podcast feed so you don't miss future bonus content that may not appear in the Community Broadband Bits Podcast feed.

Read the transcript for this episode.  

Listen to other Community Broadband Bits episodes here or view all episodes in our index.

Thanks to Shane Ivers for the Music: What's The Angle? by Shane Ivers - https://www.silvermansound.comCreative Commons Attribution (4.0) license.

Rural Tribal Priority Window Now Open; Advice from MuralNet - Community Broadband Bits Podcast 393

On February 3rd, 2020, the FCC opened the 2.5 GHz Rural Tribal Priority Window, a six month period in which federally recognized Tribes or Alaska Native Villages have the opportunity to apply for licenses to unassigned spectrum over their Tribal lands. This week on the podcast, we have two guests from MuralNet — CEO Mariel Triggs and Edyael Casaperalta, Legal Advisor and Policy Strategist. MuralNet, a nonprofit that focuses on helping indigenous people build their own networks, has been working to spread the word about the Rural Tribal Priority Window.

Historically, national Internet access companies have fallen short in bringing their services to people living on tribal lands. A few Tribes have been able to develop their own community networks, but others have found roadblocks when competing with large ISPs for spectrum or for funding. As a result, Tribal communities are some of the least connected in the U.S. Mariel and Edyael discuss how fixed wireless, using the 2.5 Ghz band spectrum is well suited to help solve this persistent problem. They share some of the challenges they’ve faced and offer some tips with deployment and in working to develop policy.

We learn more about the criteria that tribes need to meet in order to apply and how, even if they don’t plan on building their own network, owning access to the spectrum is, nevertheless, empowering. Tribes may not wish to operate a community network, but owning the airwaves above their land gives them some control over how those airwaves are used.

To learn more about the claiming the airwaves over Tribal Land, check out MuralNet’s website here. They're always willing to answer questions and to help with the process.

Legal Disclaimer: MuralNet employees and contractors are not attorneys. Services offered and statements from MuralNet in this podcast are not legal advice or opinion.

For more information from the FCC, including application information, maps, and any additional requirements, visit their cache of information here.

The Tribal Priority Window closes on August 3rd, 2020, at which time other entities will be able to apply for the licenses.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

logo-community-bb-bits_small.png This show is 47 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Image of Cibecue, Fort Apache reservation settlement in Arizona by Phillip Capper from Wellington, New Zealand [CC BY]

Setting the Bar High in Colorado: Longmont's NextLight - Community Broadband Bits Podcast 392

NextLight, the municipal Fiber-to-the-Home (FTTH) network in Longmont, Colorado, has been serving residents and businesses in the community since 2014 and offers reliable gigabit connectivity at affordable rates. This week, Director of NextLight, Valerie Dodd, is on the show to discuss the past, present, and future of NextLight with Christopher.

NextLight has implemented some special marketing and customer service techniques, which has helped achieve the high take rate that continues to grow. As the network expands to all areas of the city, Longmont has used some creative approaches and contended with a few challenges to connect residents and businesses. Valerie and Christopher talk about some of these decisions and how those choices have panned out.

They also discuss the community's commitment to digital inclusion and how it's paying off in an increasingly diverse and growing city. Valerie describes how her experience with a private sector provider has contributed to NextLight's focus on subscribers and breaks down some of the key differences between a traditional municipal utility, such as an electric service, and broadband service from the city.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for episode 392.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license. 

Ponca City Looks Forward with Fiber - Community Broadband Bits Podcast 391

People with an interest in municipal networks usually know about Ponca City, Oklahoma's free municipal fixed wireless network because it's been around for years. In the summer of 2019, however, community leaders decided it was time to start offering Fiber-to-the-Home (FTTH) and created Ponca City Broadband.

Dave Williams, Director of Technology Service from Ponca City, comes on the show this week to discuss the new utility. Dave and Christopher review the history of the fixed wireless network and the factors that led Ponca City to shift toward FTTH. Dave explains how economic development, changing technology, and an eye toward the future convinced Ponca City that it was time to invest in citywide FTTH for residents.

The city has been able to take advantage of some cost saving strategies with the benefit of decades of technical know-how associated the municipal network and the electric utility. Additionally, they're implementing marketing approaches and customer service techniques that make Ponca City Broadband stand apart from other Internet access providers.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 27 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed. You can listen to the interview on this page or visit the Community Broadband Bits page.

Read the transcript for this episode.

Listen to other episodes here or view all episodes in our index.

Subscribe to the Building Local Power podcast, also from the Institute for Local Self-Reliance, on iTunes or Stitcher to catch more great conversations about local communities, concentration of corporate power, and how everyday people are taking control.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.