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GAO Report: Government Telecom Investments Help Local Businesses

The Government Accountability Office released a report today examining economic development and government-spurred broadband deployment. The report, titled Telecommunications: Federal Broadband Deployment Programs and Small Business looks at the effects of stimulus projects on opportunities for small business. 

According to the press release:

“GAO’s investigation confirms the success of the Recovery Act’s broadband programs," said Rep. Waxman.  “In rural and urban areas across the country, small businesses are benefitting from higher speeds and lower prices thanks to federal investment in this essential infrastructure.  Expanding broadband access and quality is critical for American competiveness in the 21st century global economy. These were public dollars well spent.”

The report reviews communities around the country where either federal dollars have been invested in networks or local governments have made such investments. The results were consistent with our findings over the years - municipal networks create a business-friendly environment and contribute to economic development. 

According to the report summary:

According to small businesses GAO met with, the speed and reliability of their broadband service improved after they began using federally funded or municipal networks.

Regarding competition, the GAO find that municipal networks spur competitor investments:

For example, following the construction of a fiber-to-the-home municipal network in Monticello, Minnesota, the two other broadband providers in the area made investments in their infrastructure to improve their broadband speeds. One of these providers stated that all of its networks undergo periodic upgrades to improve service, but upgrade schedules can change in order to stay competitive when there is a new service provider in a particular market.

Being a Gig City: It's All About the Upload

This is the second in a series of posts examining a premier Gigabit Community - Wilson, North Carolina. The first post is available here.

It's all about the Upload. If you are the owner of a small engineering business with dense blueprints to send to your European clients, or a specialized country doctor who depends on the quick transmission of x-rays, a digital film effects company, a photographer or a local broadcaster, your ability to upload your dense information to your colleagues, clients, and residents means business. For Gig City, Wilson in North Carolina, offering gigabit upload speeds to its community is essential to ensure local businesses thrive.

According to a recent Speed.Net report, upload speeds in the United States compared to the rest of the world are dismal. If you live in Hong Kong (60 Mbps), Singapore (47Mbps) and South Korea (44Mbps), you are in the drivers' seat with the fastest upload speeds in a world where time wasted means money. If you are in the U.S., as of February 2014, you're in the slow lane. We rank 41st at 6.69 Mbps. But not if you live in Wilson. With access to Greenlight's gigabit residential upload speeds, living in Wilson means being competitive and working easily with the world's top achievers.

The owners of Wilson-based Exodus FX know this. Digital artists Brad Kalinoski and Tinatsu Wallace found Wilson in their nearly impossible search for small-town affordability but world-class broadband infrastructure. Two years ago, they started a small growing boutique that caters to the visual effects needs of global film and television production companies. When their broadband rates in West Virginia skyrocketed despite the local broadband infrastructure seriously underperforming, the company's survival depended on relocating.

Exodus FX logo

"We had to choose an area that could offer a low cost of doing business, while delivering an infrastructure better than that of other states and countries," wrote Mr. Kalinoski, a three-time, award nominee for his special effects contributions to Black Swan and LOST, the Final Season. "We even considered places like Seattle, Japan, Austin and Kansas City for its Google fiber. But when weighing the cost of living, cost of doing business, diversity and broadband infrastructure, it really wasn't much of a debate." They moved to Wilson."In less than an eight hour period, we pushed almost 18 Gigabyte of data to and from New York, Los Angeles, Canada and to other states. We are finding that the bottleneck is no longer us, it's the client's bandwidth."

"Timing out" and "that bottleneck" drew web-designer and digital musician, Dave Baumgartner, to Wilson as well. "I was doing consulting web design work from my home in Raleigh using Time Warner Cable's "Turbo boost" Internet access, but could not get my file uploads to clients on the west coast to complete because they would time out." This was the fastest residential internet access available in Raleigh. "I would start an upload before dinner, it was still going when I went to sleep, and failed by the next morning."

Dave moved to Wilson which allowed him to serve and provide innovative web design to clients anywhere in the country. "Having a fast and reliable connection also allowed me to test bandwidth-intensive technologies like embedded HD video and audio, and various streaming technologies." (Greenlight does not data cap the way other large incumbents are known to do.) Dave recently recorded a vocal drum track in Wilson for a group based in another state, and then sent the files to their producer in California in what seemed like fractions of a second. He is now in talks to be involved in a recording project where no two performers are in the same state, and a few of them are in Europe. In between all that, Dave and Wilson's Greenlight operations found each other. He is now Greenlight's web designer.

Designing the future is what also attracted Wake Forest fiber optic entrepreneur, and aviation photographer, Dan Holt, to Wilson. He can't move to Wilson because he owns his home in Wake Forest, so he commutes 30 minutes each way to access Wilson's gigabit symmetrical speeds from his satellite office at the City's local business incubator. His vision for the Wake Forest Fiber Optic Initiative started years ago "even before Time Warner Cable released their 30/5 and 50/5 tiers." "I am an aviation photographer, and rely on service like flckr and smugmug (and more recently Google+ and Google drive) to backup my photos. More often than not, each one of my photos averages about 25 Mb each." A couple of thousand of these after a weekend shoot and you have a multi-gigabyte upload. "This would take days to upload... you can only do partial uploads." So Holt found himself juggling his work schedule so he could upload his photos, and projects would sit for six months "Having access to gigabit fiber allows me to upload everything I have in one sitting, allowing me to focus more on editing and selling photos."

Holt has hooked up four servers to Greenlight's gigabit speed, which virtualize the home of the future with multiple, simultaneous, Netflix video streams and dense file upload exchanges for his Wake Forest Fiber Optic Initiative. "The future is about video," he stated, citing a study showing 50.2% of internet traffic is video -- Netflix and YouTube - not Bit Torrent." His Town officials now have been able to physically see through Wilson's Greenlight capacity, the economic vision he has for his own community.

Photo courtesy of www.Whirligigpark.org

An economic vision driven by bits of gigs, Whirligigs exactly, means something to Jeffrey Currie, Repair and Conservation Manager of the City's new world-renowned Vollis Simpson outdoor Whirligig Park, Currie drives into Wilson every day from Nash County to manage the taking apart and rebuilding of thirty, sometimes, fifty-foot wind-driven sculptures from a farm in the county to the City's downtown. The vision is to use this wind powered art to help drive the city's economic future with STEAM (Science, Technology, Engineering, ARTS and Mathematics).

"Yeah, we like to use that word STEAM more and more." laughed Currie, as he displayed the hand-held tablets that record the intricate pieces of this gargantuan move. "We needed to know what the Whirligigs looked like before they were taken apart." Greenlight connected the warehouse to its Gigabit network. "We take high-resolution photographs of the sculptures before they are disassembled, scan older images of Vollis' work and just upload them to Dropbox. This lets the artisans have a clear picture of how they should be restored, assembled and painted, because often there is little paint left after 30 years out in Vollis' field."

What was amazing is that Currie described these large uploads like he was flipping a switch. "It's quick," he said, without thinking about it. "We're burning out the computers, not the internet," quipped Don Davis, who takes photographs and who does much of the uploading for the collections section. Greenlight's upload speeds facilitate the rebuilding of this important economic driver in seconds instead of months.

"The media consistently focuses on the download part of the broadband equation, but if your business handles information at any level, your business is really all about the upload. If you can't get your information out, whether it's your quarterly insurance reports to your corporate office, engineering blueprints to your China clients, or your latest digital art creation to New York, you simply can't compete. We are living in an information economy now," said Will Aycock, General Manager of Wilson's Greenlight system.

"The thrust of Greenlight is captured by our three guiding principles,' said Aycock. ‘Supporting the economic health of the community, improving the delivery of city services, and enhancing the quality of life for the citizens of Wilson. This is our gig in Wilson."

Whirligig photo courtesy of www.whirligigpark.org

Montrose Asks Voters to Take Back Authority to Establish A Telecommunications Utility

Colorado communities continue to seek to restore local authority for telecommunications. In April's election, elected officials of Montrose will ask voters to approve a measure that gives the municipality the right to establish a telecommunications utility.

Centennial, a Denver suburb, approved a ballot initiative last fall to use city fiber resources as a way to provide indirect telecommunications services. Centennial's community leaders want to create the most business friendly environment as possible to spur economic development

Montrose is taking a similar approach, although the language on this ballot does not limit the City to "indirect services." Elected officials have not mentioned the desire to provide any specific services yet, but the language of the ballot question suggests they do not want limited possibilities.

The City Council approved the following language for the April 1, 2014 ballot:

"Without increasing taxes, shall the citizens of the City of Montrose Colorado re-establish their City's right to provide all services restricted since 2005 by Title 29, article 27 of the Colorado Revised Statutes, described as "advanced services," "telecommunications services" and "cable television services," including any new and improved high bandwidth services based on future technologies, utilizing community owned infrastructure including but not limited to the existing fiber optic network, either directly or indirectly with public or private sector partners, to potential subscribers that may include telecommunications service providers, residential or commercial users within the City?"

A Montrose Daily Press covered the decision:

“We’ve been working on improving our broadband in the community for quite some time,” Virgil Turner, city director of innovation and citizen engagement, said. “The city has recognized that broadband is an area where we are not on equal footing with the Front Range.”

The city sees the lack of broadband connectivity as such a hindrance, particularly in the business sector, that it is ready to explore options to provide that service itself, either directly or through a public ­private partnership.

In 2005, Colorado's state legislature passed new rules that prevented municipalities from providing any telecommunications services unless the community passes a referendum reclaiming the authority. As we saw in Longmont, large incumbents use their deep pockets to launch astroturf campaigns, media blitzes, and price gimmicks to mislead the community into a negative result.

Montrose, home to about 15,000 people, is on the far west of the state in Montrose County. Elected officials know that lack of broadband is a hindrance to schools, government, and the business community. Like other rural communities who have been left behind by large providers, Montrose wants to retain a quality workforce by bringing employers to the area. From the article:

“Those communities like Montrose have a different motivation than do the incumbent telecommunication providers,” Turner said. “Our motivation is that we have a great quality of life here, but our lack of broadband availability ... is degrading that quality of life. It’s forcing people to move to the areas where they can get the level of service they need. We see that as something that we can’t stand for.”

The language of the ballot measure clearly eliminates a tax increase as part of the initiative. According to the article, general support is strong:

“I don’t think it’s a tough sell,” [Mayor Judy Ann Files] said. “We can expect some opposition from the big corporations; it’s the big companies that have the state of Colorado tied down.”

Westminster's Fiber Project Drawing Business from New York City to Maryland

Westminster's FTTP pilot project continues to blossom. We recently heard from Dr. Robert Wack, one of the local leaders of the project.

Engineering, the first phase, is almost completed with bids for construction soon to be solicited. 

Even before any fiber is in the ground, Westminster is feeling the positive economic development effects from the network. According to Dr. Wack, Carlisle Etcetera, a women's fashion clothing  company, will be relocating from New York City to Westminster. Carlisle will bring its distribution and data centers because it will have access to the next generation fiber network.

The local Industrial Development Authority is an official supporter of the project and will contribute local funds for capital costs.

How Ammon, Idaho, Builds Digital Roads - Community Broadband Bits Episode 86

Ammon, a town of 14,000 in southeast Idaho, has been incrementally building an open access, fiber optic network that has connected community anchor institutions and is starting to become available to local businesses. Ammon Technology Director Bruce Patterson joins us to explain how the community has moved forward with its model for improving Internet access.

They first sought some stimulus support for the network but were not selected. But in the process, they had set aside the match funding and found that it would be less expensive to link municipal buildings across town with their own fiber rather than leasing from an existing firm.

It is worth emphasizing that Ammon has no municipal electric utility, but the water utility has been a key participant in the network. In fact, much of Ammon's success has to be attributed to the willingness of multiple departments to work together, supportive and thoughtful city council members, and a Technology Director willing to think outside the limits of how things had traditionally been done.

We've been covering Ammon for a few years, those stories are available here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 25 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Thanks to Fit and the Conniptions for the music, licensed using Creative Commons.

Vidalia's Broadband Initiative Moves Forward as Free Wi-Fi Comes to Town

Vidalia's plans to offer free Wi-Fi are becoming reality. The Natchez Democrat recently reported that the City launched its free Wi-Fi in its new municipal complex.

Vidalia received a $30,000 grant from the Telecommunications Development Fund (TDF) Foundation to invest in a wireless network to cover the complex. Apparently, visitors to the complex were often surprised to learn that there was no Wi-Fi available. From the article:

[Mayor Hyram] Copeland said the project came about after multiple teams coming to participate in tournaments at the recreation complex asked about Wi-Fi access.

“I was embarrassed to say, ‘No,’ but now I can say we do,” Copeland said. “But the end result of all this is that we will have moved this community forward.”

The next step will be free Wi-Fi along the City's riverfront.

Even though federal American Recovery and Reinvestment Act (ARRA) funds to Louisiana were pulled back, Vidalia decided to press on with its broadband plans. The City has since cultivated several grant sources and is piecing together the funds needed to proceed with its estimated $9 million fiber network. Vidalia wants to develop a smart-grid and potentially provide fiber to every premise.

The community, with some of the highest unemployment rates in the country, sees the presence of better broadband as critical to economic survival. From the article:

“Broadband is such a routine infrastructure for companies nowadays that they almost assume you have it, and us not having it could have hurt us in the long run,” [Concordia Parish Economic Development Director Heather] Malone said. “Now, we’ll be able to use this as a tool to recruit new businesses and offer it to our existing businesses.”

Being a Gig City: Incubating Small Businesses

This is the first in a series of posts examining a premier Gigabit Community - Wilson, North Carolina.

According to the U.S. Small Business Administration, 85% of all jobs originate from companies with fewer than 30 employees, and 87% of businesses which started through business incubators have succeeded after five years. So Wilson, North Carolina, focused its "Greenlight" gigabit beam on its local business incubator, the Upper Coastal Plan Business Development Center. "Greenlight is driven by three guiding principles," said Will Aycock, the network's General Manager. "Supporting the economic health of the community, improving the delivery of city services, and enhancing the quality of life for the citizens of Wilson." Providing access to symmetrical gigabit speeds has allowed the community's small business incubator to take its services to the next level, to give budding entrepreneurs access to the future today and in a uniquely affordable way.

According to Greg Goddard, Executive Director of the Upper Coastal Plain Council of Government, access to gigabit speeds has meant "Taking our incubation to the next level." Historically their business incubator has attracted "low tech" entrepreneurs: consultants, counselors, state associations, childcare and healthcare providers, people who need work space after normal office hours, even Chic Fil-A administrators, for employee training. The incubator provides a full suite of services including a receptionist, copy and fax machines, phones, 24 hour secure entry, kitchen, meeting rooms, training classes, access to experts, parking, and now, symmetrical gigabit speeds, all for an affordable price. "An 8' by 8' cubicle with those full-suite services leases at $275/month," he said. The goal is to stimulate budding internet-age businesses.

Free Wi-Fi in Wilson

And it has, even for young entrepreneurs elsewhere in the state. For a tech entrepreneur like Dan Holt from Wake Forest, renting space at this Wilson-based incubator lets him be part of the future, and to experience the possible which is impossible at his home in Wake Forest only 30 miles away. Dan is a self-described techie for a local Raleigh defense subcontractor but he likes to be known as founder of the Wake Forest Fiber Optic Initiative.

Dan wanted to put together research for his town government on why they needed to establish a fiber to the home network in Wake Forest. That search led him to Wilson. "They are the only Gigabit City in North Carolina. It's 30 minutes from my home. Not every town has an incubator where you can rent a cubical or office space affordably, giving you access to things like a receptionist, mailroom, fax machine, office space, and gigabit fiber internet. If I were to branch out into any major city, it would be in the $1000's of dollar range, just for the internet service alone. They are passionate" about their Gigabit network in Wilson. "They are mentoring the rest of the state."

Having access to Gigabit speeds in Wilson's business incubator has allowed Dan to connect servers and to mirror "what normal life would be if I had Gigabit access in my Wake Forest home." "The future is all about video," he reiterated. "I have several computers tied into virtual machines I can load up with Netflix and run at the same time." In Wilson, he said "It works." "You can connect easily to places that can take advantage of these upload speeds: DropBox, Google Drive, YouTube, sending large files through Microsoft Exchange. Some websites can't even take advantage of these speeds. The bandwidth at their end is not there."

Wake Forest Gigabit Logo

According to Dan, Wilson is set for the future because of its Gigabit network, and he wants the same for Wake Forest. "If you look at South Carolina, Georgia and Florida, there are no networks like this and it won't stop at 2 gig, it's going to 10 and then multiples." He continues, "As time goes on, as more folks find out about Wilson, the City is going to lure alot of people in from around our region, and from other states. If you look at the broadband maps out there, Virginia is the only state close to DC that comes anywhere near this capacity."

When asked if he'll move to Wilson, Dan responded "As a techie, in a heartbeat," but he owns his home in Wake Forest. For now, his Gigabit City incubator has provided him the ability to explore a public/private relationship with the Town of Wake Forest, a place where he could take his Mayor and IT Director and show them what is possible. He would, he added with a virtual wink, like to show Wilson's gigabit capability to his defense industry boss.

In July 2013, Wilson was honored to be North Carolina's first Gigabit City (community-owned). Folks keep asking us "What is it like to be a GigCity?" We plan to release a series of vignettes on how our gigabit infrastructure contributes to why Wilson is a great place to live, work and play in the 21st Century. For more information, contact Jerry Stancil at jstancil@wilsonnc.org (252) 293-5313.

OnLight Aurora Partners with the City for Better Connectivity in Illinois

Nine years ago, Aurora officials decided it was time to reduce telecommunications costs and upgrade to a faster, more reliable network. The local government built a fiber network to service municipal government, but developed long-term ideas for the network to benefit the entire community.

Nonprofit OnLight Aurora now uses the City's fiber optic network to provide high-speed connectivity to educational institutions, businesses, healthcare facilities, social service entities, and major non-profits. The organization leases fibers from the City's fiber optic network and provides Internet access at affordable rates.

Aurora is the second most populous city in Illinois. The municipal government spans 52 buildings over 46 square miles. Before the city's fiber network, connections were a patchwork of varying speeds and capabilities. Employees in a building with a slow connection would need to travel to City Hall to access a high-speed connections to use the city's bandwidth intensive applications. The network was old, unreliable, and expensive. The Director of Onlight Aurora recently spoke with Drew Clark from Broadband Breakfast :

"In 2005-2006, we came to the conclusion that we were paying $500,000 a year [to telecommunications providers] for leased line expenses,” said Peter Lynch, Director and President of Onlight Aurora.

The 60-mile network, constructed from 2008 - 2011, cost approximately $7 million to deploy. At the beginning of the process, payback was estimated at 10 years. While the short-term goal was to cut municipal connectivity costs, community leaders intended to expand its use in other ways. The City now saves approximately $485,000 each year from having eliminated leased lines. From a Cisco case study on Aurora [PDF]:

Conduit

“With local governments increasingly facing limited resources, you have to be able to find efficiencies in operations.” Although the cost savings are gratifying, [Ted] Beck,[Chief Technology Officer] notes that that was just the beginning: “The priority for the fiber optic network was initially cost savings; however we’re realizing that the benefits don’t end there. We’ve had some super wins with this technology, and we’re going to keep leveraging the infrastructure.” Mayor Weisner confirms these successes: “Pretty quickly, we saw a return on investment, both financially and otherwise. We have a much greater capability and fewer problems.” 

In 2011, Aurora received a Congestion Mitigation and Air Quality (CMAQ) grant from the Federal Highway Administration (FHWA) administered through the Illinois Department of Transportation. When the FHWA sought communities for the pilot program and accompanying grant, Aurora's existing fiber network was a plus. During construction of the city network, Aurora had installed extra fiber strands in its conduit. City traffic engineers used several strands to synchronize intersections to improve traffic flow. The grant, of approximately $12 million, upgraded 60 traffic signals. It also allowed Aurora to eliminate all remaining debt on the network.

From the Broadband Breakfast article:

“We have been able to see better movement of traffic, which alleviates congestion and air quality,” said Eric Gallt, the city’s Traffic Engineer. The fiber loop enables city traffic officials “to see what is going on remotely, and it decreased the cost of the project by 50 percent or more.”

That same year, Mayor Tom Weisner formed a broadband task force to field specific ideas for best utilizing the fiber optic network. In 2012 the group created non-profit OnLight Aurora. The organization received a $25,000 grant and a three-year $150,000 loan from the City. OnLight and Aurora entered into a 20-year agreement for OnLight to lease network fiber strands from the City. OnLight would then lease access to the fiber backbone to other entities at affordable rates.

Aurora Illinois

In 2012, OnLight Aurora received a $1 million Illinois Gigabit Communities Challenge award. The Illinois Department of Commerce and Economic Opportunity awarded the grant as seed money. OnLight Aurora also received another $1 million in matching public and private funds. The organization used the funds to offset costs of connecting customers and to expand to better reach developing business parks and healthcare facilities. Schools, medical centers, social services agencies, arts & entertainment entities, and businesses now connect to the network at speeds of up to 10 Gbps.

In August 2013, Indian Prairie School District 204 announced its plans to expand its technology program. The connection allows the District to connect two of its data centers. District 204 obtains a 10 Gbps connection from OnLight Aurora for $39,600 per year. OnLight provides ample bandwidth for the district's bring-your-own-device initiative. A portion of the $1 million Illinois Gigabit Communities Challenge grant paid for the cost of connecting the fiber.

OnLight also offers wireless connections as an economical way to serve small- and medium-sized businesses. OnLight uses city-owned towers and buildings that are already connected to the fiber for wireless point-to-point connections. The wireless complement will connect schools, businesses, and other entities when a lengthy fiber connection is too costly.

Businesses in Aurora are connecting to the fiber. An August Beacon-News article on the wireless plan also tells the story of security company Alarm Detection Systems (ADS). The company went from T1 connections at 1.5 Mbps to 20 Mbps connections from OnLight for approximately $500 per month. From the aricle:

While cases vary based on a number of factors, the upfront installation cost for Alarm Detection Systems offices to connect directly to the fiber network are about $19,000, according to [company IT Manager Mark] Schramm. But the reliable and fast connection will save the company money in the long run.

“We’re saving money and believe we’re getting a better product,” he said.

According the a recent Beacon-News article, OnLight Aurora is now reaching out to local businesses through seminars. An article about the January 29th seminar quoted a city official:

“Attendees will receive the necessary tools to better understand and employ the OnLight Aurora network resource for their businesses and organizations,” said Clayton Muhammad, Aurora Director of Communications.

OnLight Aurora's three year plan includes doubling it's current length to 100 miles. The network is completely underground and any carrier has access to the infrastructure.

Baltimore Mayor: You Can't Grow Jobs with Slow Internet

Baltimore Mayor Stephanie Rawlings-Blake sees expanding Internet access as a justice issue and wants to make sure every Baltimore resident benefits from City assets, including fiber optic cables. To that end, the City is examining how it can use its conduit and fiber to improve Internet access.

We have previously covered Baltimore and its consideration of public investments to expand Internet access after both FiOS and Google decided not to invest there.

In the interview below, Mayor Rawlings-Blake expands on why this is important, saying "You can't grow jobs with slow Internet... people don't want to invest in communities where they feel like they are running through sludge, trying to catch up with other businesses," going on to say, "People want to be on the cutting edge."

Ponca City Fiber: Serving Businesses, Schools, and Offering Free Wi-Fi

Its extensive free Wi-Fi has brought Ponca City into the limelight but the mesh network did not appear overnight. The community effort began with miles of fiber network that provide connectivity and enable the mesh network financially and technically.

Ponca City, home to 25,000, is located on Oklahoma's north central border; Tulsa, Oklahoma City, and Wichita are all more than 90 miles away. The petroleum industry flourished in Ponca City until the oil bust in the 1990s and the population began to decline as workers moved away. Community leaders sought ways to salvage the local economy through economic development. They began to focus on the technology, manufacturing, and service industries.

The municipal electric department, Ponca City Energy, installed the first five miles of fiber in 1997 and five more in 1999 to connect outlying municipal buildings to City Hall. Line crews from the utility and the City Technology Services Department handled all installation to keep expenses down. The City continued to add to the network incrementally, exapanding it to over 350 miles. The network also serves the City's SCADA system.

In 2003, Ponca City Energy connected the local schools, and the Ponca City Medical Center to the network. The network also began providing Internet to the University Learning Center of Northern Oklahoma, now named the University Center at Ponca City. The Center collaborates with thirteen higher education institutions to provide distance learning in 48 online degree programs.

Ponca City eventually began offering Internet access via the fiber to commercial customers. According to Craige Baird, Technology Services Director, most businesses in the community purchase Internet access from the City. Revenue from commercial Internet customers, approximately $36,000 per month, pays for the wireless mesh network.

In 2008, Ponca City installed the wireless network for the City's public safety entities. The wireless complement allowed employees in the field to immediately transfer information that in the past required a drive back to the office. In addition to police and fire, employees such as electrical linemen, ambulance attendents, and code enforcement officers use the network. The City connected 25 percent of its 500 wireless routers to the fiber optic network, creating a robust mesh with ample bandwidth over 150 square miles. The City chose to use the excess bandwidth to provide free Wi-Fi to the public.

Wi-Fi logo

City officials estimate the network saves residents almost $4 million a year in Internet fees. Over 17,000 people use the free service, allowing them to keep more dollars in the local economy. The Wi-fi speeds range from 7 - 12 Mbps download. The network will support the community's upcoming technology plan to supply laptops and tablets for students. 

The City has also implemented a virtual desktop solution, allowing city employees to access their desktop from any Internet connection. To insure redundancy, the City has mutual fiber lines between its server rooms and its Disaster Recovery site, located miles away. The City received a 2013 Municipal Innovations Award from the Oklahoma Municipal League for its infrastructure and disaster recovery. From the Oklahoma Municipal League announcement:

Overall, Ponca City has started the technology move over twelve years ago with the first installation of fiber optic cable. But now that basic installation has grown to provide the backbone for an entire network that provides services not only to the employees but to the citizens and businesses in Ponca City. Technology will continue to be an important part of Ponca City’s future.