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New Reference From U-W Extension A Library Must-Have

The University of Wisconsin-Extension recently released Broadband Policies and Regulations for Wisconsin Stakeholders, a good addition to your digital library, especially if you have in interest in Wisconsin and midwestern broadband issues.

The document provides case studies and an in-depth list of references addressing:

  • Public-private partnerships
  • Local ordinances
  • Technology councils
  • Community engagement
  • Local government telecommunications services
  • Unique efforts to increase adoption

While many examples hail from Wisconsin communities, the authors also provide information from other states and offers links to information such as local government broadband resolutions, tower agreements between municipalities and private internet service providers, successful applications for state and federal grant funds. 

The Broadband Policies and Regulations for Wisconsin Stakeholders is well organized and indexed. You can download the PDF, or access the online flip book for quick reference.

New Handbook on Next Generation Connectivity From Gig.U

Gig.U, a collaboration of more than 30 universities across the country has just released The Next Generation Network Connectivity Handbook: A guide for Community Leaders Seeking Affordable, Abundant Bandwidth. The handbook, published in association with the Benton Foundation, is available as a PDF online.

One of the authors, Blair Levin, has been a guest several times on the Community Broadband Bits podcast, last visiting in January 2015 to weigh in on public vs. private ownership of broadband networks. As many of our readers know, Levin was one of the primary authors of the FCC National Broadband Plan in 2010.

In a PCWorld article about the report, Levin commented on funding and on local control:

“Nearly every community we worked with saw public money as a last resort, when no other options for next generation networks were available,” he said. “But our group view was that the decision should be made by the local community.”

The report underscores the importance of local decision making authority, whether each community chooses to go with a municipally owned model, a public private partnership, or some other strategy.

Levin and his co-author Denise Linn also address issues of preparation, assessment, early steps, things to remember when developing partnerships, funding issues, and challenges to expect. They assemble an impressive list of resources that any group, agency, or local government can use to move ahead.

Add this to your library.

Boulder Releases RFP For Broadband Feasibility Study

In June, Boulder released a Request for Proposals (RFP) as it seeks a consultant to conduct a broadband feasibility study. A PDF of the RFP is available online.

The city currently has 179 miles of fiber in place serving 60 city facilities; there is an additional 36 miles of empty conduit. This network interfaces with the Boulder Valley School District's network within the city and in other areas of Boulder County. It also connects to Longmont's network and to a colocation facility in Denver. 

The city is also home to BRAN -  the Boulder Research and Administration Network. The city, the University of Colorado at Boulder, the National Center for Atmospheric Research and the Department of Commerce Laboratories share ownership of the BRAN fiber network which interconnects their facilities.

Last fall, Boulder joined a number of other Colorado communities whose voters chose to reclaim local telecommunications authority, revoked in 2005 under Colorado State Bill 152.

The city established a Broadband Working Group earlier this year to investigate ways to bring better connectivity to Boulder. They created a draft vision, included in the RFP:

Draft Vision: Gigabit Broadband to Boulder Homes and Businesses

(May 21, 2015)

Our vision is to provide a world-class community telecommunications infrastructure to Boulder for the 21st century and beyond, facilitated by new access to the public’s local telecommunications assets. We acknowledge that broadband is a critical service for quality of life, as is the case with roads, water, sewer, and electricity. Every home, business, non-profit organization, government entity, and place of education should have the opportunity to connect affordably, easily, and securely. Boulder’s broadband services will be shaped by the values of the community.

Call Center Central: Morristown, Tennessee?

The city of Morristown, Tennessee received more positive economic news recently when Sykes Enterprises, a global company that operates in more than 20 countries, announced plans to open a call center in an abandoned big-box store and connect to the city’s municipal network, FiberNet. Sykes estimates that the call center will employ up to 500 workers over the next three years, the large majority of which will come from the Morristown community. 

In Morristown, Sykes will join Oddello Industries, a furniture manufacturer, and the Molecular Pathology Laboratory Network, a personalized health firm – other companies that have cited the fiber network as an important part of their decision to locate facilities in the city of 30,000 people. 

According to the president of the Morristown Chamber of Commerce, Marshall Ramsey, the existence of FiberNet played a role in attracting the 50,000-plus employee firm to Tennessee: 

For Morristown to be able to have a local provider and a secondary provider in AT&T with a gig gives us that redundancy that most companies can’t get elsewhere in the country. 

FiberNet is operated by Morristown Utility Systems, the publicly owned electric and water utility. It began offering gigabit Internet speeds in 2012, though it has served local businesses since 2006. 

This is the second time in two months WBIR – Morristown’s NBC network – has run a story about FiberNet. In May, the station covered the way in which the municipal fiber network has stimulated economic development by increasing competition between service providers. When FiberNet upgraded its network to provide gigabit speeds, the incumbent telephone company in Morristown, AT&T, responded with some upgrades of its own. Morristown is one of a select few cities to have multiple gigabit-offerings, along with neighboring Chattanooga, Tennessee.  

Connecting 21st Century Cities: A Policy Agenda For Broadband Stakeholders

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Next Century Cities, a nonpartisan coalition of 100 communities working to expand Internet access, recently published "Connecting 21st Century Communities: A Policy Agenda for Broadband Stakeholders." This resource brings together timely research, best practices, and examples of successful approaches from around the U.S. and the world - all focused on encouraging ubiquitous Internet access for all. Chris Mitchell, Director of the Community Broadband Networks Initiative and the driving force behind MuniNetworks.org, serves as Next Century Cities' Policy Director.

From the report:

This Policy Agenda offers policies that will move communities in the direction of fast, affordable, and reliable Internet access available to all. Expanding high quality Internet access in a community, whether large or small, can yield a multitude of benefits for residents—from improved health services, to new opportunities for small businesses, to higher property values, to a stronger local economy.

The policy agenda addresses five key stakeholder groups:

  • Local Government
  • State Government
  • Federal Government 
  • Philanthropy
  • Community

Within each category, the report offers ways to optimize stakeholder participation and maximize their impact. This policy agenda provides information on a number of other resources so is an excellent starting point for any community leader interested in learning more about improving local connectivity. You can obtain the report online at the Next Century Cities website or download the printer friendly PDF below.

New Policy Agenda from Next Century Cities Now Available

Next Century Cities, the nonpartisan coalition of 100 communities across the country, recently announced its new publication, "Connecting 21st Century Communities: A Policy Agenda for Broadband Stakeholders." ILSR's Christopher Mitchell serves as the Policy Director for Next Century Cities.

This policy agenda covers a wide array of topics at the federal, state, and local level. Each recommendation aims to move communities closer to ubiquitous Internet access. Suggestions include smart municipal codes, research techniques, and ways to empower citizens. In addition to establishing a detailed road map, the agenda provides real-world examples from the U.S. and elsewhere. This document is comprehensive, bringing together a large volume of the best information from multiple sources.

From the Next Century Cities Press Release:

“In the 21st century, Internet access has emerged as more than just an information superhighway – it has become critical infrastructure — connecting citizens, businesses, and communities alike to new opportunities,” said Deb Socia, Executive Director of Next Century Cities. “This new policy agenda from Next Century Cities is designed to give communities across the country a guide for how leaders from all levels of government, as well as other stakeholders, can work together to make tangible progress in creating the broadband infrastructure needed today.”

You can also download the PDF version for a more printer friendly document.

Whatever format you choose, Next Century Cities' new policy agenda is a must for your library.

KeepBTLocal Working on Plan to Purchase BT

Burlingtonians love their municipal network. We have reported in the past that, prior to the sale of the network to Blue Water LLC, a group of locals organized to create the KeepBTLocal cooperative. Recently, the organization reaffirmed its commitment to purchase the network when it goes up for sale, a condition of the Blue Water LLC transaction.

A customer satisfaction survey in April revealed that BT customers are more than twice as satisfied with their provider as those obtaining service from competitors. The VTDigger reported survey results:

· 87% customer satisfaction with BT’s Customer Service;

· 24% of customers chose BT’s services after being recommended by a friend or family member; and

· General impression of BT by non-BT customers saw a 10% “positive” increase over their 2014 impression.

The survey also reported that customers with other providers were 40% satisfied with their service.

BT offers 150 Mbps for $55 per month and gigabit service for $85 per month or $70 per month with a 12 month contract. All speeds are symmetrical.

It has been a long road for BT after prior city leadership covered up years' worth of cost overruns creating serious financial difficulties for the community. Eventually, CitiBank filed suit to recover the $33 million Burlington owed. The two settled and Burlington eventually transferred ownership to Blue Water with the city still leasing. The ultimate goal for the city is to sell the network. Enter KeepBTLocal.

According to a June VTDigger article, the coop has been working with a former telecommunications industry executive now working as a consultant. They are developing business and acquisition plans to purchase the network when it goes up for sale within the next few years.

Andy Mortoll, Chair of the Board of KeepBTLocal told VTDigger:

Ketchum Will Install Conduit Only; Cox's Role?

In Idaho, Ketchum appears to have abandoned its flirtation with a municipal fiber optic network, choosing instead to lay conduit as a way to encourage private investment. The decision is an interesting result that suggests incumbent Cox Communications has considerable power over local decision making.

Readers may recall how in May 2013 the local broadband advisory committee booted Cox representatives off the roster. Residents began to receive telephone calls which amounted to push polls from the incumbent cable provider; the then-Mayor would would have none of that. Even though communities leaders had not stated they were considering a municipal network, they were put off by Cox's underhanded approach.

Since then, the administration has changed and it appears this time Cox has successfully shanghaied the decision. Cox is back on the committee establishing a plan and pressing for the result we would expect. From a Mountain Express article:

Guy Cherp, vice president of operations for Cox Communications, was part of the strategic planning committee. He said the group concluded that the city should not become a public Internet provider, as the cost would be exorbitant and high bandwidth is not needed by most Wood River Valley businesses. Those who desire it, he said, can pay for private installation—and several local businesses do.

Ketchum’s Internet service is as good as it is anywhere, Cherp said—speaking to the 2013 Magellan report, which stated that traditional broadband users complained of inconsistent speed and reliability, as well as slower service during peak Internet times.

“The notion that Ketchum is lagging behind, we don’t see that,” he said.

Longmont's NextLight Video: A Brief Look at the Network and the Community

When we talk to municipal network leaders about lessons learned, they often tell us that marketing is an area where they feel a particularly vulnerability. Whenever we see a great piece of marketing from a municipal network, we like to share it.

When Longmont rebranded its FTTH network under the name NextLight, they released this awesome video. Check it out!

Boston Globe Profiles Lafayette; OpenCape Inspired

In a recent Boston Globe Opinion, Dante Ramos notes that Boston has a reputation as a technology hub. When seeking options and affordability, however, Ramos recounts the successful approach of Lafayette, Louisiana:

Today, the top broadband speeds advertised to residential customers in Boston are about one-ninth of what’s available in Lafayette. A municipal network in Boston isn’t inconceivable; the fiber-optic network now connecting scores of government facilities could theoretically become the spine of a citywide system.

Ramos acknowledges the challenges Boston would face if it were to take up such a project, but he also notes that it was no small feat for Lafayette. The economic development gains have more than justified the investment:

Half a decade later, though, the benefits have come into view. A company serving an active Louisiana film industry can use the Lafayette network to transmit massive quantities of digital footage. Employees of a major jewelry manufacturer in town can get medical advice remotely without having to go in and out of a highly secure plant. And the presence of the network is shaping investment decisions in subtle ways.

Ramos shares the story of his encounter with the owner of a local Internet consulting firm who chose the company data center location because it was within the LUS Fiber service area. He also valued the network's speed, reliability, and quality customer service.

Lafayette's network has also continually drawn in new employers, including three high tech companies in the fall of 2014. Along with those approximately 1,300 well paying positions come the multiplier effect on the local economy.

Ramos' piece inspired a letter to the Globe from Art Gaylord and Dan Gallagher, Chairman of the Board of Directors and Senior Consultant respectively, from OpenCape. The two find inspiration in the story of Lafayette but lament what they see as a lack of enthusiasm in the Cape Cod region.