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Big Things Happening in Clarksville, Arkansas: Gigabit FTTH on the Way

Clarksville, Arkansas, began their journey toward better local connectivity to enhance electric utility efficiencies. Four years after making the choice to deploy fiber, the town has chosen to use that fiber to offer Internet access to the community. Gigabit connectivity is on the way to every premise in Clarksville.

Kicking it Off

On June 1st, about 400 people gathered for an event to celebrate three achievements for Clarksville: a new high school campus, re-branding of the municipal utilities, and a fiber splicing to kick-off their upcoming citywide Fiber-to-the-Home (FTTH) deployment. They enjoyed free food, tours of the new facility, and learned more about the new infrastructure that will bring fast, affordable, reliable connectivity to residents and businesses. John Lester, General Manager of Clarksville Connected Utilities, told us about the event and the new project.

Re-branding 

logo-clarksville-connected-utilities.png As CCU has worked to update connectivity for the town of around 10,000, Lester and other leaders at the utility have recognized that it's also time for a re-branding. After more than 100 years, the Clarksville Light & Water municipal utility retired “The Waterdrip Guy” and adopted a new name and a new logo. In order to reflect the city’s transition to a more forward thinking and competitive attitude, they transitioned to Clarksville Connected Utilities (CCU); the utility Commission approved the change in March. Their new logo uses the utility locate colors. 

From Light to Light-Speed

A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig

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Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

Lessons for More Communities

Every community, regardless of population, must contend with digital inequity. As local communities continue to recognize all residents’ need for high-quality Internet access, models such as the approach developed by Monkeybrains and San Francisco spark further innovation. 

From Christopher:

“These households need Internet access to search for jobs, improve their education, access government services, and for many other reasons common to modern living. Monkeybrains' work in San Francisco shows how smart one time investments in public housing can guarantee high-quality access to all in public housing.”

BrightRidge Creating 10 Gig Connectivity in Tennessee Communities

About ten years ago, we first reported on Johnson City, Tennessee. At that time, the community was in the process of installing fiber to improve reliability for their public electric utility. The Johnson City Power Board (JCPB) discussed the possibility of offering broadband via the new infrastructure, but they weren’t quite ready to move forward. Now JCPB has renamed itself BrightRidge and has not only started connecting local subscribers with fiber optic connectivity, but is offering 10 gig symmetrical service.

Past Plans

Johnson City has considered more than one model over the years before realizing the current plan. After initial consideration, they decided to move forward with a public-private partnership to first serve businesses and later residential subscribers. Later, they concluded that a public-public partnership with the Bristol Virginia Utility Authority (BVU) was a better option. After difficulties in Bristol with political corruption and state restrictions, however, that ultimately ended public ownership of the BVU, Johnson City was considering options again.

In 2017, they commissioned a fresh feasibility study to build on lessons learned from their own and others’ experiences and look deeper in the the possibilities of a publicly owned broadband utility.

Johnson City is located between Chattanooga and Bristol. Both cities have fiber infrastructure which has helped spur economic development. Being sandwiched in between these two communities requires Johnson City to be able to compete or contend with the possibility of losing employers and residents who want or need better connectivity. 

The JCPB also decided in 2017 to change their name to BrightRidge; they remain a “not-for-profit, local power company.”

An Eight Year Plan

Plainfield Votes to Fund Gigabit Community Network

At the 2019 Annual Town Meeting, voters in Plainfield, Massachusetts, unanimously approved the $150,000 necessary to begin operating the Plainfield Broadband network. Westfield's Whip City Fiber, about 35 miles south, will be working with Plainfield to manage the latter's network. Plainfield Broadband expects to have Fiber-to-the-Home (FTTH) high-speed Internet service to a few homes at the end of 2019 and a finished network in 2020.

Local Dollars

The funding comes to about $150,000 in the 2020 town operating budget, and will cover the Plainfield Broadband project expenses. Departmental receipts will pay for about $132,000, and the remaining $18,000 will come out of taxes. In future years, however, the network will be funded through service receipts according to Plainfield Broadband Manager Kimberley Longey in the local newspaper, the Daily Hampshire Gazette.

Longey also told the Daily Hampshire Gazette that 162 residents have signed up for Internet access from Plainfield Broadband; if another 110 residents sign up for service, then the network will be in a secure financial position. Plainfield residents can register online or at the local library.

Plainfield is a small town of only about 600 people and the plan is to bring high-speed Internet service to several homes in late 2019 with a full rollout in 2020. The prices for the Plainfield Broadband services are $85 each month for residential Internet service and $12.95 for phone service. Residential service has upload and download speeds of up to 1 Gbps (1,000 Mbps), and there is no contract for the service.  

A Collaboration of Community Networks 

Going for a Gig in Grinnell, Iowa: Competition on the Horizon

Grinnell, Iowa, home to about 9,000 people, has a need for speed. That’s why the city is looking to Mahaska Communication Group (MCG) to provide high-speed Internet service of up to 1 Gbps (1,000 Mbps) over a Fiber-to-the-Home (FTTH) network. After MCG announced the possibility in mid-April 2019, Windstream Communications now also plans to bring FTTH to Grinnell according to The Scarlet and Black.

“Undeniable Correlation"

MCG has already distributed a two-question survey to residents in the Grinnell area to determine interest in the FTTH network. To give residents an estimate of the prices, MCG linked the price list for Oskaloosa. The prices are $50 for 25 Mbps (download) / 25 Mbps (upload) and $75 for 1 Gbps/1 Gbps. The company also offers triple play packages of Internet, TV, and phone.

The Grinnell Area Chamber of Commerce stated that MCG may start building the FTTH network in 2020. Similarly, Windstream has revealed a plan to start building its own FTTH network in Grinnell in the Fall of 2019. City Manager Russ Behrens told The Scarlett and Black:

"At the end of the day, our goal is not necessarily to support one [Internet service provider] over the other, it’s to provide the best broadband service to the community that we can, so that’s what we’re trying to do.”

He also mentioned that there was “an undeniable correlation" between the MCG interest and the Windstream announcement.

Two Years of Examination

Growing Oklahoma Community Embraces Benefits of Publicly Owned Fiber

Hidden among stories of small town decline are places like Tuttle, Oklahoma, a city of more than 7,000 which has continued to grow in defiance of the dominant narrative. Tuttle, located about 30 miles southwest of Oklahoma City, has experienced a “53 percent increase in residential growth since 1990," and within the next ten years, city officials expect Tuttle to nearly double in size.

However, connectivity wasn’t keeping pace with Tuttle’s growth. Most people were stuck with slow DSL or even slower fixed wireless Internet access. After existing providers demanded massive subsidies to connect the city, Tuttle decided in 2017 to build its own gigabit Fiber-to-the-Home (FTTH) network. By choosing municipal ownership, Tuttle City Council has ensured that all residents and businesses will have access to fast, affordable, reliable connectivity now and well into the future.

Public Ownership Solution to Poor Connectivity

After the city’s cable provider shut down ten years ago, many Tuttle residents were left with no access to high-speed broadband. “The local WISP [wireless Internet service provider] was the only option for most offering, at best, 3 Mbps speeds during non-peak times,” Tuttle City Manager Tim Young shared in an email. Some people in the city’s downtown also had access to slightly faster DSL from AT&T, but neither provider was upgrading or investing in its network.

The lack of fast, reliable broadband impacted the city’s ability to retain new residents. Young explained that newcomers would sometimes leave Tuttle after only two or three years because of poor connectivity.

For years, the city attempted to partner with private Internet access providers, including the incumbent WISP, to expand broadband access but to no avail. “No one was willing to serve the entire community without substantial cash infusions from the taxpayers,” said Young.

Report: San Francisco's Public Housing Low-Cost Gig and How They Did It With Monkeybrains

Local communities continue to search for ways to tackle the digital divide and in San Francisco, the city is making strides by working with a local Internet access company. The City by the Bay and ISP Monkeybrains have adopted a new model to bring high-quality connectivity to residents in public housing. The approach not only creates new opportunities for people who were once denied economic and educational opportunities, but does so in a way that is financially self-sustaining. With modest maintenance and start-up costs, Monkeybrains and San Francisco has found a way to bring the same high-speed Internet access to low-income households at an affordable rate. Read our new report, A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig, to learn how the partners found a way to shrink the digital divide in public housing facilities.

Download A Public Housing Digital Inclusion Blueprint: Monkeybrains and San Francisco Deliver a Sustainable Gig [pdf], here.

A few national ISPs offer programs for households considered low-income, but those services only offer slow and typically unreliable connections. The program that Monkeybrains and San Francisco has created provides high-speed Internet access to public housing units at no cost to the end user. In some cases, the ISP does receive a monthly payment of $10 per unit from building management. No matter what, each user receives the same level of customer service and support as those who pay standard monthly rates. From the beginning, the goal was to bring the same level of service to subscribers in public housing as Monkeybrains subscribers throughout the city.

South Hadley FTTH Deployment Progressing in Massachusetts

By this July, the South Hadley Electric Light Department (SHELD) expects to begin serving the the first subscribers to Fibersonic, the town’s municipal Fiber-to-the-Home (FTTH) network. Construction, which began in January, is rolling along and SHELD anticipates the citywide project will be completed within four years.

Showing Their Interest

SHELD is signing up subscribers now on the Fibersonic website. Residents who express the desire for the service will also help SHELD see which of the town’s 32 fiberhoods are more likely to gather more subscribers at a rapid rate and can help determine which areas are connected first. The first two areas where construction crews are working are the Ridge Road and Old Lyman Road areas. Each fiberhood will serve approximately 250 to 300 subscribers.

Check out the Fibersonic map, which SHELD will keep updated for the community, to see where construction occurs.

Sean Fitzgerald, who came to SHELD from Westfield Gas + Electric (WG+E), says that the intense interest from the South Hadley public reflects the lack of competition in town. Comcast offers Internet access in South Hadley, along with cable TV and voice services.

“There’s a tremendous amount of interest. Customers are giving us a lot of positive feedback. There’re very hungry to have competition, to have options,” Fitzgerald said, “a chance to pick from different vendors versus having to choose one.”

SHELD offers one level of service: symmetrical gigabit connectivity for $74.95 per month. If subscribers enroll in autopay, the monthly rate drops to $70 per month. There’s no installation fee and the municipal utility offers a seasonal discount for subscribers who will be away from their homes for three to six months.

Hopkinsville, Kentucky, Strives to Become Next Gig City with Fiber Upgrade

In Hopkinsville, Kentucky, “the idea that [Internet] connectivity is a luxury” will soon be a relic of the past. The city’s municipal electric provider, Hopkinsville Electric System (HES), is currently working through its Internet service, EnergyNet, to bring Fiber-to-the-Home (FTTH) to all premises.

Looking Ahead

EnergyNet has offered fiber Internet service for over 10 years to local businesses, but in January 2018, HES made the special announcement that it would soon be providing the same service to all local residences, with the goal of making Hopkinsville the next “gig city.”  The General Manager of HES, Jeff Herd, explained that by offering fiber Internet service, HES “is looking ahead and building infrastructure not only for today’s needs, but any future needs [Hopkinsville] might have as it relates to connectivity.”

While the current plan is to offer citywide FTTH, HES is building out the network one neighborhood at a time. Hopkinsville residents can register their interest for service on the EnergyNet website and neighborhoods with the most reported interest will be served first.

All options are symmetrical, and subscribers can choose from three tiers of service:

2nd Annual NC Hearts Gigabit Interactive Will Feature Susan Crawford

On Friday, April 26th from 9:30 AM to 4:00 PM, NC Broadband Matters will host its 2nd Annual NC Hearts Gigabit Interactive at the North Carolina Rural Economic Development Center in Raleigh. The event will showcase why broadband access is critically important to urban and rural communities in North Carolina for workforce development and technology innovation.

Register online for the event.

In late 2012, over thirty communities came together in Wilson, North Carolina, over a series of lunches to discuss ways in which to bring more gigabit fiber Internet to the state. By 2016, these talks had turned into formal action and became known as the NC Hearts Gigabit campaign. The following year, the nonprofit NC Broadband Matters was formed to function as the campaign’s coordinating body. Since its inception, NC Broadband Matters has worked to bring together both private and public stakeholders to promote statewide affordable, fast, and reliable Internet. 

With a full agenda covering various aspects of broadband policy and finance, the 2nd Annual NC Hearts Gigabit Interactive is one more way that NC Broadband Matters is working to educate stakeholders on why fast Internet is the future. Harvard Law School Professor Susan Crawford, who recently discussed her new book Fiber: The Coming Tech Revolution and Why America Might Miss It on our Community Broadband Bits podcast, will be the keynote speaker of the event.

You can review the full agenda to learn more about specific panel discussions. To help spread the word, feel free to download and share this promotional flyer.