Wilson Forced to Turn Off Service to Pinetops

Last night, Wilson’s City Council voted to halt Greenlight Internet service to the community of Pinetops, North Carolina. City leaders, faced with the unfortunate reversal of the FCC’s preemption of harmful state anti-muni laws, felt the move was necessary to protect the utility. Service will stop at the end of October.

No Other Solution

Before the vote City Manager Grant Goings told the Wilson Times:

“Unfortunately, there is a very real possibility that we will have to disconnect any customer outside our county. That is the cold, hard truth,” Goings said. “Without getting into the legal options that our city attorney will discuss with the council, I’ll summarize it like this: we have not identified a solution where Greenlight can serve customers outside of our county.

“While we are very passionate about reaching underserved areas and we think the laws are atrocious to prevent people from having service, we’re not going to jeopardize our ability to serve Wilson residents.”

When H129 passed in 2011, it provided an exemption for Wilson, which allows Greenlight to serve Wilson County. The bill also states that if they go beyond their borders, they lose the exemption. North Carolina’s priorities are clearly not with the rural communities, but with the big corporate providers that pushed to pass the bill.

After Wilson leaders took the vote, Christopher commented on the fact that they have been put in such a difficult position:

"It is a travesty that North Carolina is prioritizing the profits of the big cable and telephone companies above the well-being of local businesses and residents. The state legislature needs to focus on what is good for North Carolina businesses and residents, not only what these powerful lobbyists want."

Economic Progress Grinds To A Halt

Vick Family Farms, highlighted in a recent New York Times article, is only one Pinetops business that faces an uncertain future. The potato farm invested in a new packing plant that requires the Gigabit connectivity they can only get from Greenlight. Incumbent Centurylink has explicitly stated that is has no intention to upgrade infrastructure in a community of only 1,300 people.

In a letter to Governor McCrory, Mayor Burress rightly lays the blame on the shoulders of the state. “In effect,” he says, “the state of North Carolina is turning off our Gigabit entry to the 21st century global knowledge economy.”

He also describes how Gigabit connectivity to rural Pinetops, brightened their future in a number of ways:

“The economic future of my rural community improved immediately when we gained access to Wilson’s broadband service. Compared to what we had been receiving from the incumbent, access to Greenlight services was like being catapulted from the early 1990s into the 21st century. Our small businesses and residents have saved hundreds of dollars and significantly increased their productivity because of the reliable and super fast Greenlight speeds. Our town commissioners also began planning a new economic development strategy, because as a Gigabit fiber community we became newly competitive in the region for attracting creative class and knowledge workers from Greenville and Rocky Mount and the new jobs created by the Rocky Mount CSX distribution hub.”

The Pinetops Board of Commissioners passed a resolution after the Wilson vote, calling on the North Carolina General Assembly to repeal H129. Wilson Energy will still use the fiber connections to Pinetops homes but customers will not have the option to use the infrastructure for connectivity. Nevertheless, if there are future changes in North Carolina laws that remove the state barriers, Pinetops could once again be served by Wilson’s Greenlight.

Bigger Than Wilson

When the U.S. Court of Appeals for the Sixth Circuit made their decision to reverse the FCC's ruling on the anti-muni laws, their decision immediately harmed the community of Pinetops. Their decision, however, reaches to every rural community where the big Internet Service Providers don't offer the fast, affordable, reliable connectivity needed in the 21st century.

In the words of Wilson's City Manager:

“This is bigger than Wilson. This is about the rural areas, particularly in eastern North Carolina, because the majority of the area does not present enough profitability to attract the private-sector investment,” Goings said. “As a community, a state and frankly as a nation, we need to find ways to connect these rural communities, and our city council believes strongly that our state officials should focus on being part of the solution instead of constructing barriers to prevent communities from being served.”