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Global CIO: Consider the Benefits of Community Broadband Networks

Publication Date: 
June 2, 2011
Author(s): 
Jonathan Feldman
Publication Title: 
Information Week

Information Week has alerted Chief Information Officers (CIOs) that they need to pay attention to community broadband networks. Jonathan Feldman's column explains "What North Carolina's Broadband Battlefield Means to You."

The lessons have little to do with North Carolina and everything to do with the future of broadband Internet access. Community networks offer higher speed, more reliable, and more affordable connections to businesses and other entities than incumbent operators.

Feldman opens with a North Carolina business owner emailing him about wanting to duplicate Chattanooga's amazing broadband options and futuristic smart grid. Too bad North Carolina's Legislature just passed a bill to effectively prohibit NC towns from doing that.

MuniNetworks.org frequently decries the lack of choices among service providers, so it is gratifying to see Feldman make the same point:

Those of us who approve telecom budgets, whether in North Carolina or other states, know there really isn't a broadband marketplace. In contrast, we can choose among 50 providers of Web hosting services, and they're all trying to differentiate themselves based on quality and features. THAT'S a marketplace. What exists today in broadband telecom is essentially a choice between the telco and the region's cable operator.

And further on, a strong endorsement for communities that have made public broadband investments:

Unless you're a telecom carrier, you should be interested in doing business in a region where the government is building out next-generation broadband infrastructure. Whether you work for a large business that requires fiber optic capabilities (or "lambdas," which are virtual fiber pipes), or whether you simply need IP service, the lower price/performance levels of such regions are highly attractive.

Be aware of the telecom regulatory environment in any state your company is expanding into, especially as other states follow North Carolina's example. It may not be a make or break consideration, but it's one that you should bring up with your board when discussing site selection.

Feldman notes that these networks are not easy to build (a point that resonates with us - communities build these networks because they have to, not because they want to).

This is an excellent column, one we hope resonates with the many businesses that need faster, more reliable, and affordable access to the Internet. When massive companies like Time Warner Cable lobby state legislatures to preempt local authority to build networks, they are taking aim at all residents and local businesses. Businesses should recognize the benefits of breaking the duopoly that controls a key input for all commerce in the 21st century.

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Remember Michael Tiemann's letter to Governor Perdue, begging her not to let Time Warner Cable's anti-muni broadband bill become law (she instead agreed with Time Warner Cable, CenturyLink, and AT&T that they should control the future of IT in North Carolina). In that letter, he described the difficulty of working with TWC:

On Sunday May 15th you may have read about our latest investment in North Carolina, Manifold Recording. This was the feature story in the Arts & Living section, and the top right-hand text box on the front page. One of the most difficult and expensive line-items in this multi-million dollar project was securing a broadband link to the site in rural Chatham County. I spent more than two years begging Time Warner to sell me a service that costs 50x more than it should, and that's after I agreed to pay 100% of the installation costs for more than a mile of fiber.

Community networks are pro-business and it is long past time businesses should recognize their advantages. Let's hope we can make some progress in this area.

The State of Broadband - InfoWeek Notes Impressive Muni Networks in Chattanooga and Lafayette

Jonathan Feldman's "The State of Broadband," in a July Information Week cover story, is a breath of fresh air. Too often, these articles are written by someone with little background who extrapolates after discussions with the PR wing of several big companies. But Feldman has a keen grasp of reality and is aware of the many communities that offer far better services than the big companies like Comcast and AT&T.

The state of broadband matters to your organization. There's been considerable consumer interest over the past several years, culminating in an FCC plan announced earlier this year to expand broadband coverage and speeds and promote competition. IT organizations can benefit by staying in touch with those regulatory issues, as well as taking advantage of new technology trends, such as wireless broadband, and partnering with alternative providers and municipal networks that buck the status quo. There are clearly risks in doing so, but taking no action almost guarantees that enterprise IT, with pockets of presence in rural and other nonurban areas, will continue to be held back by low-capacity, high-expense networks.

I was even more impressed when I came upon a chart showing "selected rates for business Internet service for small and home offices." As would be expected, it showed Verizon FiOS, AT&T, Charter, and Comcast. But to give a sense of what is possible outside these major carriers, it showed LUS (community fiber network in Lafayette, LA) Fiber prices -- which completely blew away options from the major carriers. There was nothing even close.

He also notes Chattanooga's impressive 150Mbps tier -- which, as I often hasten to note, is not to suggest that community fiber networks are only successful if they can offer such impressive speeds. Chattanooga has access to bigger pipes at lower prices to connect to the Internet than most communities. And they are certainly taking advantage of that local situation!

My only quibble with the article lies with the assertion that competition is on the way for most of us. I think competition is on the way for very few of us, absent community investment. And with community networks come a host of added benefits - which is why so many communities are considering it.