misinformation

Opelika Votes Yes, Will Build Smart-Grid Fiber Network

Despite a coordinated campaign by cable incumbent Charter that offered little honest debate or accurate claims, the citizens of Opelika voted yes on their referendum to allow the city to build a broadband network. The City's public power utility will use the network for smart-grid services and a private company will likely contract to deliver triple-play services.

Opelika's Mayor had this reaction:

Mayor Fuller also said:

It’s a great day for Opelika. It’s a great day for our future. It’s a terrible day for Charter,”

One gets the sense that the Mayor took some umbrage at Charter's tactics to prevent the community from building its own network.

The day before the election, Stop the Cap! ran a fantastic article about Charter's manufactured opposition to the community network.

Phillip Dampier investigated the background and claims of prominent opponents, including Jack Mazzola, who might as well have written some of the articles in the local paper about the Smart-Grid project for how often he was quoted by the reporter (who often failed to offer a countering view from anyone in support of the network).

Jack Mazzola claims to be a member of Concerned Citizens of Opelika and has become a de facto spokesman in the local press.  He claims he is “30 years old and have been a resident of Opelika for almost two years.” During that time, he evidently forgot to update his active Facebook page, which lists his current city of residence as Atlanta, Georgia.  Suspicious readers of the local newspaper did some research of their own and claim Mr. Mazzola has no history of real estate or motor vehicle taxes paid to Lee County, which includes Opelika.

Any community considering a referendum on this issue should read this Stop the Cap! post and learn from it because massive cable companies like Charter all use the same tactics in community after community. When communities do not have a response ready, they can suffer at the polls.

If you are suspicious about the viability of municipal fiber, simply ask yourself if they are such failures, why do phone and cable companies spend millions to lobby against them?  Why the blizzard of scare mailers, robocalls, astroturf opposition groups, and lawsuits — all to stop what many opponents continually claim are competitive and operational failures?

The answer is, most municipal projects, like co-ops and community owned utilities, are more than viable. 

At any rate, Opelika's citizens did not fall for Charter's astroturf campaign.

Opelika is the latest to refute any notion that community broadband networks are a partisan issue. The City Council President noted:

“As a council we have never been more unified on a single matter than we have been on this,” Smith said. “Now we’re going to go to work, do things right and do things transparently.”

When it comes to these local issues of self-determination, Democrats and Republicans, liberals and conservatives agree that self-reliance is far superior to continued dependence on absentee-owned incumbents.

UTOPIA Confronts Critics, Continues New Strategy

More towns in Utah are deciding whether to support UTOPIA's new plan to expand the network and recover from the significant errors of the first managers. Under the new management, UTOPIA has added new ISPs and thousands of new subscribers, a significant turn around for a network many had written off as a failure.

Unfortunately, UTOPIA has too much debt and no capital to expand the network to bring new subscribers online. As we have consistently maintained, building next-generation networks is challenging in the best of circumstances - and the circumstances around the towns in Utah are far from ideal.

Most of the information in this post comes directly or indirectly from the Free UTOPIA blog which has excellent independent coverage of the network (as well as stinging critiques of wasted opportunities like the broadband stimulus).

I strongly recommend following FreeUTOPIA, but I wanted to comment on some of the recent developments.

As UTOPIA and some member cities have formed a new agency to fund further expansion. Five cities have agreed to be part of the new Utah Infrastructure Agency with at least 2 deciding against and more still considering what they want to do. The Salt Lake Tribune has tepidly endorsed the plan (which involves some changes regarding rogue providers - something I want to follow up on).

The Utah Taxpayers Association (which is funded by Qwest and Comcast, among others) decided to mount a big protest in Orem to convince the City to abandon UTOPIA. Rather than simply waiting to see what effect the rally would have, UTOPIA responded decisively.

The Utah “Taxpayers” Association thought it would get an upper hand with a BBQ in Orem just before the city council voted on a new construction bond. Unfortunately for them, the plan backfired when UTOPIA made a surprise appearance at the event with their “mobile command center” and started actually talking directly with the meeting attendees, many of whom had no opinion of UTOPIA yet and came to get more information. According to my sources, about half of the 250 or so attendees ended up registering their interest in UTOPIA services, a major coup for the network that upstaged their most vocal opponent.

This is the latest in a long line of lessons that all point in the same direction: communities must boldly defend their right to self-determination. When confronted with well-funded incumbent opposition, some will tend to ignore the lies in hopes that they will fall on deaf ears or out of the mistaken belief that responding to them would legitimize even ludicrous claims.

Lies that go unanswered become truths in the minds of many. And while claims like this may seem unbelievable, they offer opportunities:

One of the questions alluded to the city requirements for lawn watering during dry summer conditions. The question generally was phrased as “Since the city only allows you to water your lawn only three days per week, how do you feel about the city offering you cable TV service where you could only watch television three days per week?”

An outrageous question like this offers an opportunity for media attention - and the more media attention a community network can get for free, the better - which is key to educating people on the merits of a network.

As this rally in Orem demonstrates, what may be perceived by some as a monolithic block of anti-community network folks can really be a disparate group of people. In this case, many people who came out were unsure about UTOPIA and just wanted information. If UTOPIA reps and supporters had not rolled into the rally with the command center, those folks would have heard only one side and many would have undoubtedly talked to neighbors and friends about it - spreading the deceits of the Utah Taxpayers Association.

Groups like UTA have tremendous bankrolls, but when confronted with the truth, can be exposed as a sham for the monied interests they represent.

In North Carolina, Wilson Sets the Record Straight

What do you do when the media gets key facts about your community network wrong? Set the record straight!

This blog post from the Public Affairs Manager in the city of Wilson, North Carolina, demonstrates a good response to errors in an article. In the first case, it offers "clarifications," a better term than errors when dealing with reporters, especially as many reporters have less expertise than we would like in the complicated world of broadband networks, policy, and technology.

This is a good excerpt - with the City's response in blue text.

Other conflicts can arise as well. For example, in 2007, when Wilson was developing its Greenlight service, the town tripled its rate for using municipal utility poles from $5 to $15 a year. That raised the pole fee for Time Warner Cable from $82,000 to $246,000 a year, but Time Warner is still paying the old rate while it negotiates with town officials over the issue.

Before 2007, Wilson’s pole fee had stayed the same since 1975. The attachment fee increase was not related to Greenlight. The old fee schedule was outdated. By comparison, the cable company’s standard rates have doubled since 1997.

“When the regulator becomes your competitor, it’s not a good situation,” said Marcus Trathen, a lawyer for the cable lobby.

Wilson and other cities regulate only the pole attachments. The cable and telecom companies are regulated by the State of NC. The local regulation of cable services ended in 2007 after intense lobbying from the cable/telecom companies.

The main issue is to make sure false claims are corrected at every opportunity. These networks and local policies around pole attachments are greek to most people. Any false claim without a response (and some that are responded to) will be believed by many in the community.

Fiber Down Under: Australia Plans Publicly Owned Open Access Network

Australia is planning to build a nationwide open access network that will be owned by the public. Ars Technica recently covered their progress - Australia has released a consultant report on the proposed network.

If the major incumbent, Telstra, works with the government on the network, the costs will be lower. But Australia will not let Telstra dictate the terms of their relationship:

But it's clear that the new network won't be held hostage to Telstra's demands. The consultants conclude that, in the absence of an agreement, [the fiber network] should proceed to build both its access network and its backhaul unilaterally." [src: Ars Technica]

Between the original plan and a revised plan suggested by the referenced study (bullet points here), over 90% of Australians will have a real choice in providers over a FTTH connection whereas the rest will have a combination of wireless and satellite options. The prices are expected to be affordable, and will probably be well below what we pay here in America.

The Implementation Study has some words about ownership of the National Broadband Network (NBN):

Government should retain full ownership of the NBN until the roll out is complete to ensure that its policy objectives are met – including its competition objectives

On technology, they reiterate what we have been saying for years:

Fibre to the premise is widely accepted as the optimal future proof technology with wireless broadband a complementary rather than a substitute technology;

Have no fear though, we will undoubtedly hear from many apologists for the private telecom companies that Australiai's NBN has "failed" because it is losing money. Estimates on the break even are many years out:

BN Co can build a strong and financially viable business case with the Study estimating it will be earnings positive by year six and able to pay significant distributions on its equity following completion of the rollout;

Brace yourself for a slew of reports noting the operating losses in the early years as "proof" the government should never have built this broadband infrastructure. These are the tried and true tactics of the companies that want to continue monopolizing communications infrastructure.

More Astroturfing Shenanigans

I hesitate to say, "know your enemy," because the carriers should not be our enemy. There are many ways these carriers can continue profiting even without damaging America's standing in international broadband rankings. However, they are instead attacking our efforts to regain parity with peer nations by forming astroturf groups to argue that only they can save us from the problems their lack of investment have created - and then only by reducing regulations on them. How convenient for them...

Thanks to Karl Bode for discussing how they operate:

This claim that their membership list is stocked with "consumer groups" turns out to be as bogus as their stated goals, given there's not a single viable consumer advocacy firm among the group's 100 members. BfA [Broadband for America] does, however, include dozens of "co-opted" minority, disability and other industry-funded groups. Said groups are used by lobbyists to pretend the interests and opinions presented to lawmakers have broad public support, and aren't just the monotonal whining of a handful of corporations interested solely in protecting revenues.

For example, a group that needs funding for a new events center will agree to parrot Verizon policy positions in public press releases. The National Association of the Deaf [NAD] did as much for the baby bells when Verizon and AT&T were trying to eviscerate existing TV laws, even though the law the group was busy cheerfully supporting resulted in cherry-picked next-generation broadband deployment for NAD's constituents.

Photo used under Creative Commons license - thanks to flickr's limonada.

Proactive Broadband Communities and NATOA Awards

Craig Settles recently wrote "Debunking Myths about Government-Run Broadband" to defend publicly owned networks (the title is unfortunate as many networks are publicly owned but not necessarily run directly by the government). Nonetheless, he tackles several false claims commonly levied against public networks and offers an entertaining rebuff to those rascally incumbents down in North Carolina that keep trying to buy legislation to protect themselves from competition:

Time Warner tried to get a bill passed in the state legislature this year to prevent cities from offering broadband service. They claimed community networks create an un-fair playing field. Personally, if I ran a bezillion dollar company and a small town of 48,000 with no prior technology business expertise built a network 10 times faster than my best offering, I’d be embarrassed to be associated with the bill. If incumbents want to level the playing field, maybe they should outsource their engineering operations to Wilson.

He revealed an upcoming list of ten smart broadband communities that has since been published here. This is a mixture of communities that have taken action to improve broadband - a variety of models and community types.

Without detracting from this list, I want to note that some networks are missing important context. For instance, Wilson NC, lists an unimpressive number of subscribers currently, but the network is still being built and many who want to subscribe are not yet able to subscribe. Additionally, it would be nice to see the prices offered for each speed tier -- many of these networks keep higher speed tiers much more affordable than do traditional carriers. That said, many kudos to Craig for putting this list out there (he will be putting similar lists up in the near future).

While on the subject of impressive community networks, NATOA has announced its community broadband awards. I am excited to see the city of Monticello recognized for its courage in responding to shady incumbent-led attacks and frivolous lawsuits -- primarily by TDS -- attempting to deny the community the right to build its own network.

Though the other award recipients are also excellent, I want to congratulation MI-Connection for their award of Community Broadband Project of the Year. Years ago, I wrote an op-ed in favor of that network and I am glad to see it succeeding.

MI-Connection was born after the demise of Adelphia Cable. Local towns bought the system and rehabilitated it, offering a publicly owned local alternative for broadband and cable.

Image Credit: Domen Colja - Fotolia.com

Free Press Responds to 'Sloppy' Incumbent Broadband Arguments

Publication Date: 
July 21, 2009
Author(s): 
Ben Scott, Free Press
Author(s): 
Derek Turner, Free Press

The American Recovery and Reinvestment Act of 2009 directed the Federal Communications Commission (FCC) to develop a national broadband strategy. FCC invited comments and then invited replies to those comments in summer 2009.

The Free Press Reply Comments deserve to be singled out for revealing some of the lies of large telecommunications companies like Verizon, AT&T, Comcast, Qwest, and others. It also describes many of the ways that these companies harm the communities that are dependent on them for essential services.

I've highlighted some passages below that show the ways in which these companies put profit above all else.

These companies claim that regulation discourages investment and deregulation (allowing a higher degree of concentration or larger monopolies) encourages increased investment in better networks - an incredibly self-serving claim that Free Press shows to be false on pages 13-29.

Competition -- meaningful and real competition -- and not regulation is the primary driver behind investment decisions. Where meaningful competition exists, incumbents are compelled to innovate and invest in order to maintain marketshare and future growth. Where competition is lacking -- such as it is in our broadband duopoly -- incumbents will delay investment, knowing full well they can pad their profits on the backs of captured customers who have no viable alternatives. (Page 14)

Regulations like open access and non-discrimination encourage competition and should be strengthened. Read more...

Roundup: Chattanooga, Seattle, Portland, and More

A couple of short interesting stories this week:

  • The Chattanoogan.com published a "Declaration of Independence from Comcast", written by a "fi-oneer" or person who is testing the new publicly owned FTTH services.

    Unsurprisingly, there are some glitches this early in the process, but the fi-oneer seems pretty happy with it overall:

    The television is fantastic; we have a multitude of channels, both high def and non high def; local, 'cable,' sports, movies, etc. Contracts are still being completed with a couple of providers, so we are missing my favorite, HGTV. I have been told that it will be coming in less that two weeks.

    Although as with any new product there are occasional glitches, but we have only had a few, minor not major ones, at that. The picture might freeze for a few seconds, or pixilate for a few seconds. There are some things you need to learn about the remote control.

    Interestingly, early problems can actually help community networks. In Burlington, Vermont, early problems allowed the publicly owned network to demonstrate how good its customer service was compared to the incumbents and gained a better reputation.

  • More news out of Seattle - following up on our recent story noting Reclaim the Media's push for public broadband in Seattle, Seattle radio station KUOW's program "The Conversation" had some guests discussing the existing network in Tacoma and a potential network for Seattle. Follow that link to listen in, the relevant portion runs from 14 minutes to 21 minutes (a total of 7 minutes).
  • Karl Bode at DSL Reports slams a recent report by incumbent-flack group Discovery Institute that concludes government regulation of broadband is unnecessary. Bode's response is worth reading, here is an excerpt:

    All of this makes Swanson's whining about "groups that want heavier regulation" disingenuous, given men like Swanson just got done seeing more than a decade of sustained deregulation in the telecom sector thanks in large part to his own lobbying. The result was the United States setting new records for being thoroughly mediocre, given American consumers pay more money for less bandwidth than a significant number of developed countries.

    The reality is, and always has been, that some regulation is good, and some is bad, with each effort requiring debate on its particular merits. Paid deregulatory zealots, blindly following their wallets and the calling of their handlers, are the primary reason the nation is one of very few with no substantive broadband policy whatsoever. The blind deregulation ship has sailed, with or without Mr. Swanson and his team of public relation magicians. If he runs, perhaps he can catch it and save us from another decade of pseudo-scientific nonsense.

  • Finally, on Friday, you can catch me speaking at a panel on Friday, July 17, at the Alliance for Community Media Conference in Portland, Oregon.

UTOPIA More Pro and Con Analysis

Publication Date: 
July 10, 2009
Author(s): 
Jesse Harris
Publication Title: 
Free UTOPIA!

In two articles, Jesse Harris offers some insight as to how one can evaluate UTOPIA as a success or failure. In the first article, "Defining UTOPIA's Success," he looks at some of the indirect benefits from the network.

Financial success is the most obvious kind. It’s very easy to look at expenditures and revenues and come up with a bottom line figure. I don’t mean to discount the importance of coming up with a positive number at the end of that statement, but it really isn’t the entire financial picture. (Take a look at my breakdown of Provo’s real and potential savings from iProvo for a good example.) Orem, for example, is saving somewhere in the neighborhood of $600K per year in telecommunications costs by using UTOPIA fiber in their city. None of the other cities have released similar figures (at least not that I am aware of), but I think it safe to say that they are experiencing similar savings. Such an approach also fails to recognize that incumbent providers are forced to offer better service and pricing to attract and retain customers. Based on national figures, a UTOPIA-served neighborhood is likely to save 25% or more off of telecommunications costs.

In the second and longer article, "FUD Alert: Utah Taxpayers Association Continues to Bend and Cherry-Pick the Truth," he directly answers one of the fiercest critics of UTOPIA - the UTA.

His response is well worth a read as a model example of how to respond to these ignorant attacks. We cannot allow lies against community broadband to go unchecked - thank you Jesse for your strong response.

The Case for Public Fiber-to-the-User Systems

Publication Date: 
March 6, 2006
Author(s): 
Jim Baller - Baller Herbst Law Group
Author(s): 
Casey Lide - Baller Herbst Law Group

Jim Baller and Casey Lide are two of the foremost experts on municipal broadband systems in the United States. This report offers a clear and rational defense of publicly owned broadband systems. The discussion takes on philosophical, economic, and pragmatic arguments and comes to the conclusion that communities should not be prevented from building their own networks.

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