virginia

Tagged Stories

Design Principles from Virginia's nDanville Open Access Network

The nDanville network of rural southern Virginia has long been a favorite of ours (previous coverage is available here). The network has helped Danville go from being notable for having the highest unemployment rate in Virginia to being ranked as the third top digital city in the nation, according to a recent article.

Danville's City Manager was honored by the Southern Piedmont Technology Council for developing the nDanville network:

Danville City Manager Joe King received the Chairman's Award for his leadership in advancing the development of a modern telecommunications infrastructure in the region, a key factor in Danville's economic development renaissance.

King had been the director of the city-owned utility when it drew up plans for a fiber-optic network to be built incrementally until it could connect every home, business, and community anchor institution in Danville Utility's territory. At the time, Danville was suffering tremendously from the loss of tobacco and textile industries.

Today, the nDanville net-work connects hundreds of businesses, has sharply re-duced costs for local gov-ernment, health care provid-ers, and local schools, and has introduced more competition into the telecommunications marketplace.

Danville Utilities has 44,000 electric meters, half of which are located in Danville (44 sq miles). The others are scattered across over 450 sq miles surrounding the city. The Southern Piedmont Technology Council serves the technology industry in Danville as well as nearby counties and another city.

Even in 2004, many in Danville did not have broadband access to the Internet, as outlined in an early document explaining the network. Verizon barely offered DSL and Adelphia offered limited cable modem service.

Andrew Cohill, a consultant assisting the project, has offered more background in a recent article of Broadband Communities. In it, he notes that the network was a piece of a larger strategy of investment in the community to develop local expertise in technology.

Danville was the first municipality to deploy a fully automated, Layer 3 open-access network; nDanville, with more than 135 miles of fiber, passes more than 1,000 business locations, including every parcel in all five business parks. Current customers have access to 100 Mbps fiber connections capable of delivering a wide variety of services, and 1 Gbps and 10 Gbps connections are available upon request.

And as we noted back in August, the network is starting to connect residents in a pilot project starting with up to 500 homes.

The network is profitable, connects over 150 businesses, and is creating significant economic development.

An interesting resource that Andrew shares are the principles behind the network. Communities just starting to consider a community broadband network may want to adopt a similar statement of principles.

  • Universal access: The long-term goal of the project is that every business and home should have the same level and quality of service. This commitment supports the open-access business model by aggregating the largest possible number of potential customers for service providers.
  • Level playing field: Every service provider should be able to play by the same rules. nDanville has a single public price list available to all providers. There are no special deals or unpublished rates.
  • Public-private partnerships: City investments in broadband infrastructure should create private sector business opportunities. The city sells no services to businesses or residents.
  • Multiservice network: nDanville is an open-access network that supports multiple providers and a wide variety of services well beyond the traditional triple play to create true competition and lower prices.
  • Symmetric bandwidth: The availability of services offering affordable symmetric bandwidth was viewed as critical to the economic revitalization of Danville. Any transport service requested by a provider can be configured with equal upstream and downstream data capacity to support business- class services and applications. This early decision is now becoming increasingly important with the rapid increase in the use of business videoconferencing, which requires symmetric bandwidth to perform adequately.
  • Unlimited bandwidth: Another early design goal was that any home or business should have the capacity to use any service needed to compete in the global economy. nDanville’s active Ethernet fiber network offers 100 Mbps, 1 Gbps and 10 Gbps connections as standard, and DWDM lightpaths are available on request.

Some of the high profile economic development achievements include an Ikea plant and the expansion of CBN Technologies, which produces secure identification documents. While Ikea and CBN did not choose Danville solely for the publicly owned fiber-optic network, they rely upon it and almost certainly would not have picked Danville in its absence.

Community Fiber in Virginia Offers Wi-Fi to Festival Folks

Bristol, Virginia, holds a unique place in the heart of community broadband advocates because it was the first muni broadband network to provide triple-play services over a full fiber-optic network (OptiNet). It is well known among NASCAR aficionados for the Bristol Motor Speedway as well. What I didn't know, prior to my visit to Bristol this week, is that it is also home to a music festival celebrating the community's important contributions to country music.

The second page of the Fall Newsletter from Bristol Virginia Utilities [pdf] discusses how BVU's OptiNet has built a Wi-Fi network downtown to offer free connectivity to festival-goers. But it doesn't end there - they also provided laptops and HDTV to those who wanted to hang out.

From the newsletter:

BVU offers Wi-Fi at Music Festival

At the 2011 Bristol Rhythm & Roots Festival, BVU set up the “BVU Pavilion,” a temporary technology hotspot. The pavilion offered free WiFi Internet, public laptops, as well as high-definition televisions and seating to festival guests throughout the entire weekend.

In addition to the BVU Pavilion, housed in downtown Bristol VA, BVU also installed equipment to provide WiFi Internet access throughout the twin city’s downtown areas. The access was a huge plus for users of mobile devices such as smart phones. Users could download festival applications like artist schedules, stage maps and more.

“As our second year providing this service, we knew people would be looking for us again. This is simply a gift to our city,” explains Gail Childress of BVU. “We are avid supporters of making our community a great place to live and visit. This complimentary service is just one way that we can say ‘Welcome’ to our visitors and ‘Thank you’ to our full-time residents.”

“BVU has been great to work with,” says Leah Ross, Executive Director for Rhythm & Roots. “This allows our fans to check their email, log onto Facebook or Twitter, blog about the festival or just surf the Internet. It’s really a win-win for everyone.”

Rhythm & Roots guests who prefer to use their own laptops or devices found available space within the pavilion to sit and log on. If guests came without a computer, laptops were available for use within the facility.

BVU personnel staffed the facility all weekend to answer questions and keep things running smoothly.

BVU is proud to step up for this community ensuring that both locals and visitors receive the best service for the second year running.

Because BVU has wired the whole community with fiber-optics, offering Wi-Fi is much easier. A significant difficulty in blanketing areas with Wi-Fi is the backhaul that takes the wireless traffic back to the central office and then out to the greater Internet. With fiber everywhere, the backhaul problem is solved.

Open Access nDanville Network Goes Residential

The open access fiber-optic network in Danville, Virginia, is officially going FTTH. We have long watched nDanville's progress and are excited to see the network expanding into residential access after significantly improving telecom services to businesses and schools.

Last year, City Council debated and ultimately rejected a more ambitious plan to expand the network more rapidly. But the utility has secured permission for a smaller project area this year, allowing it to expand without incurring debt. This project will be financed out of the reserves they have built up from net telecom revenues over the years. That's right, they have been running in the black and are reinvesting those funds into connecting more of the community.

The utility has $250,000 to use for the build, allowing them to connect some 250 homes (maybe double that if they can stretch the funds) in this phase. If things go as well as they have historically, they will roll through the community in this fashion, undoubtedly increasing their capacity as the model proves itself. Additionally, as new developments are built, they will likely be connected due to the extremely low cost in so-called greenfields.

They have one provider lined up to offer video services on their open access network (the utility provides no services themselves) but as they gain subscribers, more service providers will begin offering services.

This network is creating jobs directly (by expanding the physical infrastructure) but is also encouraging many more jobs indirectly -- the local service provider is expanding and local businesses are doing better than they would if mired in the duopoly so many other communities find themselves.

Franklin County, Private Partnerships, and Wireless Broadband

Craig Settles has been pumping out some in-depth interviews with community networks on his new Gigabit Nation audio show. This show discusses a wireless network built using a public-private partnership in Franklin County, Virginia.

The approach is outlined in this case study [pdf] and excerpted here:

Franklin County formed a partnership with a local wireless Internet service provider (WISP) to expand the County's local government wide-area network and provide broadband options for the citizens. The project leveraged County structures such as towers and water tanks for WISP transmitters and receivers. We were in the process of upgrading the public safety radio system at the same time, so the two efforts worked together to identify possible new tower locations that would improve radio coverage and meet broadband demand.

The partnership provided the WISP with a fast-path to business growth through additional funding and access to existing infrastructure. The County provided space on towers, tanks and poles in exchange for Internet service at County offices. This arrangement lowered deployment costs for the WISP, expediting business growth.

The partnership expanded the WISP customer base in Franklin County from 98 customers in early 2005 to approximately 1000 in early 2008. In addition, 15 fire and rescue stations were added to the County’s wide-area-network (WAN) in addition to five other County offices. There are many advantages to moving remote offices onto the WAN, including reduced costs and improved communications and data sharing across County Administration. The wireless mesh network supports data and voice and the WISP is currently segmenting the County's voice traffic on their network to ensure quality of service (QoS).

A case study from Motorola [pdf] notes that Franklin County has received awards for its approach:

At the 10th annual Commonwealth of Virginia Innovative Technology Symposium in 2008, Governor Timothy M. Kaine awarded Franklin County with one of the Technology Awards for Excellence for the County’s innovative approach to the use of technology in improving government services and efficiency. Receiving the award on behalf of Franklin County, Terry said, “This award demonstrates Franklin County’s leadership in the state in addressing the challenges facing local governments with innovative solutions.”

With an eye to the future, Franklin County is now working with the Appalachia Colleges Community Economic Development Partnership (ACCEDP) to further expand the service through a community outreach to bring high speed Internet to underserved, high demand areas.

Listen to internet radio with cjspeaks on Blog Talk Radio

Remapping Debate Covers Community Network Successes

Publication Date: 
May 25, 2011
Author(s): 
Jim Lardner
Publication Title: 
Remapping Debate

Remapping Debate, an organization dedicated to "the full spectrum of domestic policy issues," has turned its focus on community broadband networks in an article called "Wave of the Future?" The article notes the tremendous success of Bristol, Virginia, in creating jobs. Most are well aware of the 700 jobs created by CGI and Northrup Grumman due to the network, but there are other success stories too:

Fiber has helped Bristol and the surrounding counties hold onto existing businesses as well as attract new ones. Alpha Natural Resources, a coal giant, pointed to the BVU service as a key factor in its 2009 decision to keep the company’s corporate headquarters in Bristol after a merger with Foundation Coal, a rival based in the more cosmopolitan Baltimore-Washington corridor. BVU’s fast service (up to 30 megabits for downloads and 10 megabits for uploads) will allow Alpha management to maintain close electronic watch over a combined network of mines in West Virginia, Kentucky, Pennsylvania and Wyoming.

The article goes on to discuss Chattanooga. Once again, we knew that its muni fiber network had already led to many more jobs from Amazon and Homeserve, but we learn more about exactly how the network has improved health care:

Chattanooga’s fiber network has been a foundation for high-tech business startups. One new company, Specialty Networks, allows doctors spread across many area hospitals and offices to get quick image analysis from radiologists specializing in the cancers of various regions of the body. In the past, according to Dr. Jim Busch, the radiologist behind the venture, eye, nose, and throat doctors would get initial readings from radiologists who did not necessary understand the particular subtleties of cancers affecting those areas. Now a single head-and-neck expert reads the images for just about all of greater Chattanooga’s ENT doctors. “The relatively inexpensive nature of all this bandwidth has been great for patient care,” Dr. Busch told Remapping Debate.

The rest of the article discusses other benefits of community networks and policy options for moving forward. Recommended reading.

nDanville's Quiet Success in Rural Virginia

nDanville, the open access fiber-optic network operated by the City's public power company, has been quietly succeeding in southern Virginia. This network has already connected half of the communities health care facilities, allowing them to improve medical care with 100Mbps and gigabit circuits at affordable prices.

The medical network connects Danville Regional Medical Center and about half of the area’s medical facilities to nDanville, a fiber optic network established by the city. The high performance fiber allows real-time access to patient medical records and allows for the exchange of CT and MRI scans instantly.

Another article notes praise for the city's efforts:

"It enables us to better serve our patients by having their information available across multiple sites," Deaton [CEO of Danville Regional Medical Center] said. "We will continue to support the city's efforts in linking our medical community together, and I want to commend the city for the success of this network and making healthcare a top priority."

The Intelligent Community Forum brought the above success to my attention in awarding Danville a recipient of its 2011 Founders Awards. (Chattanooga is in the running for Intelligent Community of year and really, how could it possibly lose?) But ICF details more impressive details from nDanville:

logo-icf.gif

On average, fiber connections for these facilities provide twice the bandwidth of the previous connection but at a 30% savings. More than 90% of the medical facilities (approximately 125 locations) are to be connected by December  2011, said Jason Grey, the Broadband Network Manager of Danville Utilities, who led Danville’s charge to become a recognized intelligent community by ICF.

ICF further noted that the nDanville Network provides a crucial link between the Danville Diagnostic and Imaging Center and the Danville Regional Hospital. This high capacity connection allows the two facilities to exchange CT and MRI scans instantly, as well as other patient information, thus helping doctors do their job more effectively.

The project has impacted education as well. At the Danville Community College medical technician students train on new interactive systems which provide monitoring and feedback to accelerate learning. Training rooms have a sophisticated video system that allows instructors to record students training and to provide detailed critiques, thus combining the technological and the human art of healing.

Dentists are also taking advantage of the network, which has allowed one Dentist's group create new jobs by opening a fourth office.

This network has been available for businesses for a few years now and the city is really seeing the benefits. Officials say when it first became available, many businesses were interested, but then the economy hit a slump. Now that things are looking a little brighter, utilities officials say they expect many more businesses to sign up, expand and hopefully come to the area because of it.

It was the nDanville network that prompted Dr. Albert Payne to open his fourth dental office. He says multiple offices don't make sense if you can't keep them connected.

"I told them we wouldn't go out there if the network wasn't available for us," he said. "You want to have access to all the charts from all the different locations at one time."

But take note, the success of the network is not merely better health care and a few more jobs - it has changed the perception of Danville:

"I could see in five years everybody would be retired and there wouldn't be any dentists to work on anybody, so now, we've got some young people ready to go to work," said Dr. Payne.

He says young people have been impressed to see a small city like Danville big into technology.

logo-danville-utilities.pngThe network connects over 100 businesses and currently has a single ISP operating on it, a local business that is clearly getting the job done. But nDanville has spoken with a number of ISPs excited to come on the network as soon as it has more potential customers.

We most recently wrote about nDanville when it considered expanding the network to some residential areas last year. The City Council decided not to, but the utility is working with City Council to begin a less ambitious expansion that would not incur any debt.

For years, nDanville has been generating net income, some of which gets depositing in the City's General Fund and some of which goes into an unreserved fund balance that can be used to further expand the network (later generating more revenues, and the circle of life begins anew). Those decisions will be made over the course of the next month.

Examining Virginia's Broadband Problems

The Roanoke Times recently published an extensive story about broadband, covering everything from what it is to why it is needed and who doesn't have it.

Aside from providing an excellent primer on these issues to those who are new to broadband discussions, Jeff Sturgeon writes about problems often ignored by the media, like the difficulties for companies and other entities can encounter when they need extremely high capacity connections:

Skip Garner directs the Virginia Bioinformatics Institute, which unites the powers of biology and information technology to advance medicine. It is at Virginia Tech. Garner said he, too, finds computing power a constraint. In spite of a 1 gigabit connection, "we are limited in what we could do," Garner said.

When the lab's DNA sequencers pile up data, "we will often put it on a 1-terabyte drive ... and FedEx it to our customers," Garner said.

An upgrade to 10 gigabits is coming. He expects it still won't be enough.

It might appear that new facilities would not have such problems, but even the 5-month-old Virginia Tech Carilion Research Institute near downtown Roanoke is not satisfied with its Web service. While the speed is good at 10 gigabits, the cost it pays to service providers is staggering.

"It's in the tens of thousands of dollars a month," said Executive Director Michael Friedlander.

This is one world. Communities with their own fiber networks are another -- where these connections are not prohibitively expensive. And yet another world is the world of several rural Minnesota Counties, who cannot even get T.1 lines from incumbent phone providers. In Cook County, in 2008, a company was quoted $600,000 to install a T.1 line. Yes, $600,000 - I had to hear it twice to make sure I wasn't imagining it.

The article explores Design Nine founder Andrew Cohill's thoughts on improving broadband access. Cohill mentions Wired West, a network we have written about previously.

"We think it's got to be treated like essential public infrastructure," he said.

That way, access would be open to any service provider on equal footing. Just as anyone could launch a cab company or food delivery service over the road system, anyone will be able to use the information highway's new lanes. This creates competition, and competition lowers prices.

Cohill has seen it happen elsewhere. One of about 100 U.S. regions getting aggressive in this area is western Massachusetts, where 47 localities combined efforts to install fiber-optic Internet cabling to homes covering about one-quarter of the state, he said.

"Their vision is fiber everywhere. Fiber to every home, every business," Cohill said.

In western Massachusetts, Cohill ran into Douglas Trumbull, the 68-year-old film director behind the special effects in such films as "2001: A Space Odyssey," "Close Encounters of the Third Kind," "Silent Running" and "Brainstorm."

At his home in the area, Trumbull wants a 300 mbps connection to support his continued work in the special effects business; his phone company-provided Web access is too slow. Trumbull said that if high-speed connectivity were available through the region where he lives, "he'd bring 100 more, very high paying movie jobs, technical jobs to western Massachusetts. Why western Massachusetts? He thinks it's a beautiful place to live. It's the same mountain chain as down here. So there's tremendous opportunities, but it's not about attracting another manufacturer," Cohill said.

And finally, the article returns to a network in their own backyard -- the Wired Road, a publicly owned open access network.

Fiber optic-based Web service from three providers is available at 60 buildings in downtown Galax over lines installed by a three-government authority. The Galax-based Wired Road Broadband Authority expects to finish this year with $3 million raised and spent out of a $42 million plan to connect every home, business and community institution in Galax and the counties of Carroll and Grayson, a region of about 54,000 people, that will want Internet services that require fiber.

Private telecommunications providers could not be counted on to do the work, because the payback would have been too low, said Mike Maynard, a Grayson County supervisor who chairs the Wired Road board.

"The only reason we're in this is to get people connected," Maynard said. "If we had to wait for private entities to invest $42 million in the region, I don't know that it would ever happen."

Exactly. Many communities are realizing they need to invest in themselves before anyone else will invest in them. Unfortunately, Virginia is one of many states that have created unique barriers to discourage community networks. We should be long past coddling monopolies with laws to restrict communities from building the networks they need. But in Virginia, we aren't.

Bristol Virginia Utilities Refinances Debt

BVU, which operates OptiNet (the nation's first triple-play muni FTTH network), has transitioned from being owned by the City to being an independent authority. In its last fiscal year (2010-11), the public power utility finished with net income.

OptiNet finished ahead of projections.

Having split from the city, BVU is taking advantage of the Virginia Resource Authority to issue $44 million revenue bonds to refinance its debt.

“We’re going through the VRA pool which helps fund 88 cities and service authorities. Because of that – and because of the market – we’re potentially looking at very low interest rates of 3.3 percent,” Rose told the board during his presentation.

The debt currently has an interest rate approaching 5%. After refinancing, the utility expects to save some $500,000 to $750,000 a year - for a period of 20 years. The cost of refinancing is $900,000.

This story is worth noting for two reasons:

  1. Restructuring debt is not necessarily a sign of weakness -- BVU's OptiNet is quite successful.
  2. A reminder that small communities can benefit significantly by pooling bonding through programs like Virginia's VRA. States should help communities to work together in this way.

Intelligent Communities in US Invested in Community Networks

The Intelligent Community Forum has released their list of 2011's 21 smart communities.

The 2011 Smart21 ... highlights communities from 12 nations and includes 7 that appeared on last year’s list. Two communities, Issy-les-Moulineaux and Northeast Ohio, returned to the list after a 1-2 year absence. There were two Chinese, one Indian and one Australian communities on the list, as well as six from the USA, four from Canada and one each from the UK, France, Hungary and Brazil.

As usual, the list of US Communities that made the list is dominated by communities that have taken greater responsibility for their broadband infrastructure. Chattanooga was on the list (how could it not be?) with its 1Gbps community fiber network that we have covered.

Dakota County, Minnesota, is on the list and was a pioneer in county-owned fiber and conduit. For some reason, ICF is under the mistaken impression that the county has been well served by commercial providers… as my parents live in the County as well as a number of friends, I strongly disagree.

Danville, Virginia, has built an open access fiber network for local businesses and plans to expand it to residents (our Danville coverage).

[T]he city-owned electric utility launched the nDanville open-access fiber network to bring world-class connectivity to business and government.  Danville (a 2010 Smart21) developed the fiber infrastructure – now 125 miles in length – while leaving it to private-sector providers to deliver services.   With all government and school facilities plus 150 businesses on the network, it is now financially self-sustaining.  The city partnered with county government to develop a business incubator and with Virginia Tech to build a new research institute. 

Dublin, Ohio, has done quite a bit of public investment for their network infrastructure needs:

A strategic planning exercise led Dublin to install underground conduits to encourage fiber-optic deployment.  This became DubLink, a public-private fiber network for business, government and schools, which spurred aggressive roll-out of e-government services from digital filing of taxes to Dublin TV online video channels.  In partnership with the Ohio Supercomputer Center, DubLink has created a research network linking regional schools, universities and hospitals.  An all-Dublin wireless network has extended coverage to provide cost-saving service automation to the city and a platform for service providers to reach customers.  Dublin also uses the availability of dark fiber to attract employers like OhioHealth and the Online Computer Library Center, and drives innovation in partnership with a nonprofit that has accelerated the growth of 50 local companies. 

Elsewhere in Ohio, the OneCommunity folks have again been recognized for their good work (our OneCommunity coverage here).

Danville City Council Nixes Expansion of nDanville Fiber Network

In Virginia, Danville's open access all-fiber network, nDanville, currently serves only businesses and large clients. In the early summer, Danville Utilities decided to recommend expanding the network to between 2,000 and 3,000 residential homes with a 10 year, $2.5 million loan.

As Danville Utilities operates the network purely on a wholesale basis, it would not provide services directly. From an article leading up to the decision:

Danville Utilities would run the broadband services to the homes, to a box mounted on the house, and the user would pay a monthly service fee of $8.80 on their utility bill for the box. Gamewood would bill customers for the actual services provided, and pay the city 20 percent of those charges as an access fee for the cable.

Gamewood, a company that would have provided IPTV services on the network, had attempted to measure subscriber interest by mailing a postcard to 1000 local residents. The response failed to persuade at least one city council member, who demonstrated a total lack of understanding of the situation.

Luther bluntly said he had “no faith” in the numbers, and said he is convinced “nDanville is not going to fly.”

“If they want to build it, let Gamewood built it,” Luther said.

Of course, a private company is not interested in an investment that takes 5 years to break even. Even if it were, it would have little incentive to open the network to competition as nDanville does.

Ultimately, the City Council neglected to fund the project - perhaps an unsurprising decision in a time of economic woe. However, for a community like Danville, one wonders how it will recover without access to better broadband than last-generation cable and DSL services that are commonly available throughout the region.

The local paper editorialized in favor of the decision, but noted that the public power utility should continue expanding the network for commercial subscribers.