case study

Content tagged with "case study"

An in-depth examination of a particular network

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Making Waves in Baltimore with Community-Driven Connectivity

*This is the first installment of an occasional profile on Local Community Broadband Champions where we focus not so much on the technology, construction, and financing of a community network build, but on the personalities of the people who make it happen.

When Devin Weaver isn’t vibing at the Otto Bar or checking out the underground music scene at Metro Gallery, or even playing his bass guitar at home, the 28-year-old network engineer enjoys spending time amid the web of wires in storage closets inside low- and mixed-income apartment buildings dotting the city’s landscape.

It’s where his network design handiwork all comes together, snaking through the buildings to the routers installed in individual apartment dwellings, enabling residents to get gig speed Internet service.

That’s on par with what the regional monopoly provider Comcast offers city residents who can afford it. But in the buildings that Devin has made his technical playground, hundreds of financially-strapped households who subscribe to the fledgling community network he oversees get it for free – thanks to the philanthropy of dozens of organizations including the Internet Society Foundation, the France-Merrick Foundation, and the Digital Harbor Foundation.

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Project Waves sign

Born and raised in Baltimore, Devin works for Project Waves, a non-profit organization founded in 2018 by an old high school classmate of his, Adam Bouhmad, to bring broadband to mostly low-income households in Baltimore City.

A Small, Rising Wave of Connectivity

Study Highlights Importance of Community-Based Digital Equity Leaders

Last year, nearly two dozen community leaders in Baltimore were brought together with national experts for a five-week crash course on network engineering, federal policymaking, community broadband networking, and grassroots organizing.

It was an online program called “The Digital Equity Leadership Lab (DELL)” – an initiative created by the Robert W. Deutsch Foundation in response to “other digital inclusion programs across the U.S. that have failed to consider the technical aspects of the Internet and social inequalities alongside broader Internet policy and advocacy goals.”

It spawned a case study led by Colin Rhinesmith, Faculty Associate and Director of the Community Informatics Lab at the UCLA Center for Critical Internet Inquiry and a Senior Fellow with the Benton Institute for Broadband & Society. Released earlier this week, The Digital Equity Leadership Lab (DELL): A Case Study of Community Leadership Development to Promote Digital Equity and Justice highlights the importance of developing community-based leaders around digital equity, gifting rising and next-generation digital equity advocates with important insights for their work.

Through interviews with 15 of the 25 DELL participants, and with the input from a range of national experts and Deutsch Foundation staff, the study set out to answer the question: how might DELL serve as a community-based leadership training model to develop the next wave of digital equity leaders?

The analysis surfaced three key findings:

  • Bringing national policymakers and advocates together with community leaders is powerful and transformative.
  • Digital inequality is a social, not a technological problem. 
  • Community leaders need access to a shared platform and each other to create change. 

But the study didn’t stop there. Rhinesmith (with research assistance from Jie Jiang and Malana Krongelb) offers three recommendations in light of the study’s findings:

New Report Explores Intersections of Real Estate and Broadband

With the pandemic-induced rise in remote work, distance learning, e-commerce, and telehealth, a new report published by the Urban Land Institute (ULI), sheds light on how the demand for high-speed Internet connectivity has “helped shift the real estate industry itself from thinking just in terms of physical space to also considering how to engage within a virtual environment.”

The ULI report, Broadband and Real Estate: Understanding the Opportunity, identifies the challenges and opportunities in addressing the digital divide and how real estate professionals and land-use planners can play a central role in designing and deploying broadband networks to meet the growing connectivity needs of communities everywhere.

The report explores four instances when community planners placed technology at the forefront of their development projects and details the positive impact it had on the projects -- from a neighborhood in Washington that designed its fiber-to-the-home network with an emphasis on sustainable development and energy efficiency, to a business and tech hub in Northern Virginia, whose owner purchased seven blocks of CBRS spectrum in 2020 to accelerate the deployment of 5G in the area, establishing it as a center for innovation.

Broadband and Real Estate [pdf] also provides guidance on how real estate planners and professionals can be pivotal in creating more equitable and competitive Internet access ecosystems. For example, the report recommends owners of multifamily properties, or MDUs, install carrier neutral wiring sets to each unit, so MDU residents always have a choice among broadband service providers. The report states owners of MDUs should own all of the Internet infrastructure in their building themselves, so it is independent and the property can not be monopolized by a single Internet Service Provider (ISP).

Some key takeaways from ULI’s Broadband and Real Estate report are:

Minnesota Broadband: Land of 10,000 Connectivity Solutions

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In a new report, the Institute for Local Self-Reliance showcases the diverse range of approaches communities and local Internet Service Providers (ISPs) have taken to expand affordable, high-quality Internet access in Minnesota. It includes a series of case studies that detail how communities are meeting the connectivity challenges of a broken marketplace shaped by large monopoly service providers. 

Download Minnesota Broadband: Land of 10,000 Connectivity Solutions [pdf] here.

The profiled projects include municipal networks, public-private partnerships, cooperatives, and private investment. They run from the most rural areas of the state to Minneapolis. Some examples include:

  • RS Fiber Cooperative, in south central Minnesota, which has brought fiber to local businesses and town residents. Rural residents benefit from RS Air, a fast wireless service available at affordable prices.
  • Arrowhead Electric Cooperative’s fiber network in Cook County, which succeeded beyond original projections. It provides fast and affordable Internet access to one of the most far-flung parts of the state.
  • St. Louis Park’s partnerships with both ISPs and the builders of large condominium complexes. One of the providers working with St. Louis Park is better known as the fastest ISP in Minneapolis, USI Fiber.
  • Christensen Communications, a 100+ year-old telephone company in south central Minnesota. The company demonstrated a strong commitment to its communities when the pandemic hit, and is now going above and beyond to build fiber with federal subsidies.
  • The Fond du Lac Band, in northern Minnesota, which built a fiber-to-the-home network that is rare in Indian Country.

Ry Marcattilio-McCracken, co-author of the report and Senior Researcher with ILSR’s Community Broadband Networks initiative, said of the report’s findings: 

Report: Minnesota Communities and Local Providers Build Diverse Solutions for Affordable, Reliable Internet Access

Our new report, Minnesota Broadband: Land of 10,000 Connectivity Solutions [pdf], showcases the diverse range of approaches communities and local Internet Service Providers (ISPs) have taken to expand affordable, high-quality Internet access in Minnesota. It includes a series of case studies that detail how communities are meeting the connectivity challenges of a broken marketplace shaped by large monopoly service providers. 

The profiled projects include municipal networks, public-private partnerships, cooperatives, and private investment. They run from the most rural areas of the state to Minneapolis. Some examples include:

  • RS Fiber Cooperative, in south central Minnesota, which has brought fiber to local businesses and town residents. Rural residents benefit from RS Air, a fast wireless service available at affordable prices.
  • Arrowhead Electric Cooperative’s fiber network in Cook County, which succeeded beyond original projections. It provides fast and affordable Internet access to one of the most far-flung parts of the state.
  • St. Louis Park’s partnerships with both ISPs and the builders of large condominium complexes. One of the providers working with St. Louis Park is better known as the fastest ISP in Minneapolis, USI Fiber.
  • Christensen Communications, a 100+ year-old telephone company in south central Minnesota. The company demonstrated a strong commitment to its communities when the pandemic hit, and is now going above and beyond to build fiber with federal subsidies.
  • The Fond du Lac Band, in northern Minnesota, which built a fiber-to-the-home network that is rare in Indian Country.

Ry Marcattilio-McCracken, co-author of the report and Senior Researcher with ILSR’s Community Broadband Networks initiative, said of the report’s findings: 

Minnesota communities and local ISPs have found creative and sustainable ways to build future-proof networks across the state, despite a broken marketplace and state barriers that favor slow-moving, out-of-state monopoly providers clinging to outdated technology. Lawmakers must stand up for the cities and towns that sent them to the legislature, and remove the obstacles that prevent a more competitive market and local broadband solutions.

Wilson Hits a Fiber-to-the-Home Run with Greenlight Municipal Broadband Network

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Wilson, NC Report

For timely updates, follow Christopher Mitchell or MuniNetworks on Twitter and sign up to get the Community Broadband weekly update.

Built in 2008 with an eye toward the future and operated with local priorities in mind, Greenlight has a long track record of putting people first. In a new case study, the Institute for Local Self-Reliance explores the wide-ranging community benefits of Greenlight, the city-owned Fiber-to-the-Home network in Wilson, North Carolina.

Download Wilson Hits a Fiber-to-the-Home Run with Greenlight Municipal Broadband Network.

The case study details how it has been able to quickly adapt and expand service during the pandemic, as well as the host of advantages and overall value brought to the city over the last decade in education, equity, and economic development. For example:

Access for All

  • In 2016, Greenlight began a partnership with the Wilson Housing Authority (WHA) to connect hundreds of public housing residents to $10/month low-cost fast Internet access.
  • The network targets barriers to service adoption that go beyond cost, including a flexpay system which allows users to prepay for Internet access instead of requiring large deposits or a credit check. It also allows users to load funds into their account for individual days of network access.

Economic Development

  • Greenlight has been named as a key factor in Wilson’s economic revitalization.
  • Wilson’s fiber infrastructure has helped local businesses succeed and is a factor in the relocation of new companies to the area. In 2019, Wilson was ranked the 10th best small city in the country to start a business.
  • In 2016, Greenlight began co-sponsoring the GigEast Exchange Conference. The GigEast Exchange serves as a technology hub, incubator, and networking space for everyone in the community.

Education

Report: Wilson, N.C., Shows What’s Possible When a Broadband Network Puts Community First

In a new case study, the Institute for Local Self-Reliance explores the wide-ranging community benefits of Greenlight, the city-owned Fiber-to-the-Home network in Wilson, North Carolina. The case study details how it has been able to quickly adapt and expand service during the pandemic.

Built in 2008 with an eye toward the future and operated with local priorities in mind, Greenlight has a long track record of putting people first. A few examples are:

Access for All

  • In 2016, Greenlight began a partnership with the Wilson Housing Authority (WHA) to connect hundreds of public housing residents to $10/month low-cost fast Internet access.
  • The network targets barriers to service adoption that go beyond cost, including a flexpay system which allows users to prepay for Internet access instead of requiring large deposits or a credit check. It also allows users to load funds into their account for individual days of network access.

Economic Development

  • Greenlight has been named as a key factor in Wilson’s economic revitalization.
  • Wilson’s fiber infrastructure has helped local businesses succeed and is a factor in the relocation of new companies to the area. In 2019, Wilson was ranked the 10th best small city in the country to start a business.
  • In 2016, Greenlight began co-sponsoring the GigEast Exchange Conference. The GigEast Exchange serves as a technology hub, incubator, and networking space for everyone in the community.

Education

What a Lack of Broadband and Telehealth is Doing to Western North Carolina

A new report out by North Carolina's Broadband and Infrastructure Office looks at the ways that broadband and telehealth can solve some of the disparities that disproportionately affect tens of thousands of its citizens living in the western fifth of the state. These “coal-impacted communities,” it argues, would benefit greatly across a host of interventions which would be facilitated by investment in wireline broadband infrastructure, technical assistance, and digital literacy programs. If implemented, they would increase access to medical doctors and mental health professionals for all North Carolinians, eliminate barriers related to transportation, reduce state healthcare costs, increase the speed of intervention and reduce the time to diagnosis, and eliminate unnecessary hospital and emergency room admissions.

Healthcare in the High Country

"Carolina Crosscut: Broadband and Telehealth in North Carolina's Appalchain Coal-Impacted Communities" [pdf] comes out of a $100,000 Appalachian Regional Commission grant given to the Office of Broadband Infrastructure and the Office of Rural Development for two purposes: to figure out broadband availability and adoption as they relate to health disparities across the twenty-county region clustered along the state’s western border, and to map assets and come up with specific policy recommendations for state agencies and lawmakers.

These are North Carolina’s “coal-impacted” communities, which the report defines as those which exhibit a “generational dependence on coal extraction and related supply chains [which] has resulted in personal and community economic devastation.” To be clear and despite its title, the framing here is economic, and not based on the adverse health effects of working in coal extraction. It should also be noted that the economic impact described in the report surely extended beyond the twenty counties at the center of the study.

How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota

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Contrary to the common narrative of poor connectivity and dim prospects for rural America, the vast majority of rural North Dakotans have gigabit fiber Internet access available to them today.

Our case study, How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota, explains how this came to be, highlighting how 15 telephone cooperatives and local companies came together to invest in their rural communities and build fiber broadband networks across the state. In the 1990s, those companies united to purchase 68 rural telephone exchanges in North Dakota from regional provider US West (now CenturyLink). Then, they leveraged federal broadband funds to deploy some of the most extensive fiber networks in the country, turning North Dakota into the rural broadband oasis that it is today.

Download the case study, How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota [pdf].

A Model for Better Rural Connectivity

The case study explores North Dakota's exceptional rural connectivity through several maps and graphs and offers the following takeaways:

  • 15 local telephone companies and cooperatives took advantage of regional monopoly US West's failure to view its rural properties as profitable and acquired 68 of the provider's exchanges in rural North Dakota, creating the foundation for fiber networks that would one day crisscross the state.
  • More than three quarters of rural North Dakotans have access to fiber broadband today, compared to only 20 percent of rural residents nationally. Over 80 percent of North Dakota's expanse is covered by fiber networks.
  • National telecom monopolies refuse to substantially upgrade their rural networks even though they receive billions in subsidies, while local co-ops and companies continue to invest in their communities ⁠— proving the solutions for better rural connectivity already exist.

Read How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota [pdf].

 

Case Study Shows How Local Providers Built World-Class Broadband in Rural North Dakota

A recent case study from the Community Broadband Networks initiative at the Institute for Local Self-Reliance (ILSR) finds that rural North Dakotans are more likely to have access to fiber connectivity and gigabit-speed Internet than those living in urban areas. This may surprise many of us city dwellers, who are often stuck with large monopoly providers and their expensive, unreliable Internet access.

The case study, How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota, highlights the efforts of 15 local companies and telephone cooperatives who came together to invest in rural North Dakota and build gigabit fiber networks across the state. Their success is traced back to the companies' acquisition of 68 rural telephone exchanges from monpoloy provider US West (now CenturyLink) in the 1990s. The local providers then leveraged federal funds to connect rural residents and businesses with some of the most extensive and future-proof fiber networks in the country.

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Download the case study, How Local Providers Built the Nation’s Best Internet Access in Rural North Dakota [pdf].

The case study features several maps and graphs that demonstrate North Dakota's widespread, high-quality connectivity, including this map of fiber coverage in the state.

Some key lessons from the case study: