case study

Tagged Stories

Short History of Powellink Muni Fiber in Wyoming

I wrote this short case study of the Powell network in Wyoming for our Breaking the Broadband Monopoly report but it never got published on this site. As we noted a year ago, Powell bought its system back from investors last year.

The city of Powell started talking about a fiber network in 1996 but did not make progress for almost ten years. They developed a plan to build a FTTH network and lease it to an outside operator. The incumbents declined to partner with the City and later spent considerable effort to derail the City’s efforts. However, the City found a local cooperative, TriCounty Telephone (TCT), willing to offer triple-play services on the City’s network.

Financing the deal took more time than expected because the City was unwilling to commit public money directly or even as a backstop if the network fell behind on debt payments. While the City worked on the financing, cable incumbent Bresnan and telephone incumbent Qwest tried to convince the state legislature to abolish Powell’s authority in this arena. The legislature did create new obstacles for cities building such systems but Powell was grandfathered in.

In late 2007, the City agreed to an arrangement where TCT would exclusively lease the network and make up shortfalls in debt payments if required for a period of six years. After that period, the network would be open to other service providers as well and it would be the City’s responsibility to cover any shortfalls if needed. If the City chose not to appropriate in that situation, the investors could take the network. Estimates suggested a 33% take rate would allow the network to break even by the fifth year but most expected a higher take rate.

In early 2008, Powell completed the $6.5 million bond financing. As is more common in small builds, they immediately connected a line to the home rather than waiting for the subscriber to sign up. They trenched a fiber to the side of every house regardless of whether they were taking service, putting the fiber in a box on the side of the house. If the occupant signs up, a crew only has to install electronics rather than bringing a line down from the pole. This approach increases the capital cost slightly but can significantly decrease operating expenses as residents subscribe.

powell-sign-community.png

TCT began offering services in early 2009, creating a price war. Bresnan and Qwest significantly lowered their promotional prices in response to the network, ensuring that even residents who do not subscribe to the new city owned network will benefit from it. Bresnan has lowered its prices considerably, offering deals to Powell customers that are unavailable in nearby communities without competition. Incumbent providers often engage in what appears to be predatory pricing – a matter we discuss below in Obstacles to Community Ownership.

Powellink, built with the slogan “Our Fiber, Our Future,” offers much faster speeds than Qwest and Bresnan, both of whom are limited to asymmetrical connections that leave upload speeds at 1Mbps or less. TCT, whose network can offer 100Mbps symmetrical connections, does not fool around with promotional rates and long-term contracts.

Responding to critics of the City’s investment, Powell’s mayor noted that small communities like Powell always have to wait for companies to get around to them:

"It was 10 years ago when people at Qwest said they would be bringing us a fiber-to-the-home system," he said. "I found a letter from 1997 saying, 'It's coming soon.' Obviously, 'soon' for us is different for them."

The network has attracted jobs that require these high speeds – teaching English to students around the world using tele-presence applications. The company intends to hire 100 people, a major economic development win in a community of 5,000.

Powell’s City Administrator, Zane Logan, argues that building a modern network offers much more bang for the buck on the matter of economic development. Some communities work out tax breaks and other advantages for a company that announces it will create a certain number of jobs. In Powell, they instead focused on providing great infrastructure. They started by upgrading the public power system to ensure the highest reliability. Then they built an impressive network, offering speeds rarely available in even the densest urban areas of the U.S. and at prices below existing packages. Now, as Powell expands, developers will pay the majority of costs to expand the network in newly built neighborhoods in the same way they connect sewer systems.

Powellink Photos, courtesy Ernie Bray.

Breaking the Broadband Monopoly

Publication Date: 
May 3, 2010
Author(s): 
Christopher Mitchell - Institute for Local Self-Reliance

The Institute for Local Self-Reliance is pleased to release this comprehensive report on the practices and philosophy of publicly owned networks. Breaking the Broadband Monopoly explains how public ownership of networks differs from private, evaluates existing publicly owned networks, details the obstacles to public ownership, offers lesson learned, and wrestles with the appeal and difficulty of the open access approach.

Download Breaking the Broadband Monopoly [pdf]

Executive Summary

Across the country, hundreds of local governments, public power utilities, non-profits, and cooperatives have built successful and sometimes pioneering telecommunication networks that put community needs first.

These communities are following in the footsteps of the publicly owned power networks put in place a century before. We watch history repeating itself as these new networks are built for the same reasons: Incumbents refusing to provide service or charging high rates for poor service.

Cities like Lafayette, Louisiana, and Monticello, Minnesota, offer the fastest speeds at the lowest rates in the entire country. Kutztown’s network in Pennsylvania has saved the community millions of dollars. Oklahoma City’s massive wireless mesh has helped modernize its municipal agencies. Cities in Utah have created a true broadband market with many independent service providers competing for subscribers. From DC to Santa Monica, communities have connected schools and municipal facilities, radically increasing broadband capacity without increasing telecom budgets.

These pioneering cities have had to struggle against many obstacles, often created by incumbents seeking to prevent the only real threat of competition they face. Eighteen states have passed laws that discourage publicly owned networks. When lawsuits by entrenched incumbents don’t thwart a publicly owned system, they cross-subsidize from non-competitive markets to temporarily reduce rates in an attempt to starve the infant public network of subscribers.

Despite these obstacles, more and more cities are building these networks and learning how to operate in the challenging new era in which all media is online and a high speed tele-communications network is as much a part of the essential infrastructure of a modern economy as electricity was 100 years ago.

Communities that have invested in these networks have seen tremendous benefits. Even small communities have generated millions of dollars in cumulative savings from reduced rates – caused by competition. Major employers have cited broadband networks as a deciding factor in choosing a new site and existing businesses have prospered in a more competitive environment.

Residents who subscribe to the network see the benefits of a network that puts service first; they talk to a neighbor when something goes wrong, not an offshore call center. At the municipal fiber network in Wilson, North Carolina, they talk of the “strangle effect.” If you have problems with their network, you can find someone locally to strangle. Because public entities are directly accountable to citizens, they have a stronger interest in providing good services, upgrading infrastructure, etc., than private companies who are structured to maximize profits, not community benefits. Residents who remain with private providers still get the benefits of competition, including reduced rates and increased incumbent investment.

Some publicly owned networks have decided to greatly increase competition by adopting an “open access” approach where independent service providers can use the network on equal terms. Public ownership and open access give residents and businesses the option of choosing among many providers, forcing providers to compete on the basis of service quality and price rather than simply on a historic monopoly boundary.

Perhaps the greatest benefit communities have gained from owning their telecommunications networks is self-determination. Recent court rulings enable private network owners to set their own rules, including increased charges for accessing some sites – much like a cable bill charges more for some programming. The rules are made far from where the customer resides and the criteria used to design such rules maximizes benefit to the private firm, not the community.

There is no one model for community broadband. Communities vary greatly in their needs, assets, desires, and culture, not to mention a regulatory environment that varies from state to state. This report presents case studies, evaluates existing networks, offers lessons learned, and highlights the most important issues facing both communities and policy makers at all levels. Public ownership offers the best prospect for building the networks we need to succeed in the 21st century.

A Study of the Economic and Community Benefits of Cedar Falls, Iowa's Municipal Telecommunications Network

Publication Date: 
July 6, 2004
Author(s): 
Doris J. Kelley, Iowa Association of Municipal Utilities

Doris Kelley takes a look at one of the early citywide publicly owned broadband systems - Cybernet in Cedar Falls, Iowa. Cybernet is run by Cedar Falls Utilities (CFU) and is an HFC (cable) network that also offers some fiber-optic connections for businesses. In this paper, Kelley takes a look at some of the benefits the network has brought to the community.

The Case for Public Fiber-to-the-User Systems

Publication Date: 
March 6, 2006
Author(s): 
Jim Baller - Baller Herbst Law Group
Author(s): 
Casey Lide - Baller Herbst Law Group

Jim Baller and Casey Lide are two of the foremost experts on municipal broadband systems in the United States. This report offers a clear and rational defense of publicly owned broadband systems. The discussion takes on philosophical, economic, and pragmatic arguments and comes to the conclusion that communities should not be prevented from building their own networks.

Paying the Bills, Measuring the Savings

Publication Date: 
March 9, 2005
Author(s): 
John M. Kelly, American Public Power Association

Full Title: Paying the Bills, Measuring the Savings: Assessing the Financial Viability and Community Benefits of Municipally Owned Cable Television Enterprises. This paper provides evidence that municipally owned and operated cable television enterprises are financially viable and provide large rate savings to their communities. The findings contradict allegations in Costs, Benefits, and Long-Term Sustainability of Municipal Cable Television Overbuilds, a 1998 paper authored by Ronald J. Rizzuto and Michael O. Wirth, that such enterprises are likely to be poor investments for cities.

Bringing Fiber to the User: Market Opportunity and Case Studies

Publication Date: 
April 21, 2005
Author(s): 
Eniola Campbell, Alcatel
Author(s): 
Allison Cerra, Alcatel

Discussion about Bristol Virginia Utilities and Chelan Public Utility District in Washington.

Bristol Virginia Utilities (BVU), a not-for-profit electric municipal utility, began offering voice and data services to local schools and government operating in the Bristol, Va., area in 2001. Using a fiber optic network, the company affordably provided the community with access to the most advanced communications technology available. As a result, BVU satisfied a primary objective of enabling economic prosperity and new business development from the improved communications infrastructure.

Telco Lies and the Truth about Municipal Broadband Networks

Publication Date: 
May 11, 2005
Author(s): 
Ben Scott, Free Press
Author(s): 
Frannie Wellings, Free Press

The telecom and cable kings of the broadband industry have failed to bridge the digital divide and opted to serve the most lucrative markets at the expense of universal, affordable access. As a result, local governments and community groups across the country have started building their own broadband networks, sometimes in a purely public service and more often through public-private partnerships. The incumbents have responded with an aggressive lobbying and misinformation campaign. Advocates of cable and DSL providers have been activated in several state capitols to push new laws prohibiting or severely restricting municipalities from serving their communities. Earlier this year, Verizon circulated a “fact sheet” to lawmakers, journalists and opinion leaders proclaiming the so-called “failures” of public broadband. Many of the statistics come from a widely discredited study of municipal cable TV networks published in 1998. This paper debunks these lies case by case, juxtaposing information direct from the city networks with quotations from the telco propaganda. The results are unequivocal and damning.

Municipal & Utility Fiber Optics Guidebook

Publication Date: 
September 9, 2008
Author(s): 
David Chaffee
Author(s): 
Mitchell Shapiro

Distributed by Public Technology Institute, the Municipal & Utility Guidebook to Bringing Broadband Fiber Optics to Your Community is a free, comprehensive guide to the economic and quality-of-life benefits of robust fiber infrastructure. It examines in detail four communities that have successfully deployed fiber-to-the-home (FTTH) services to their citizens and businesses.

Burlington Telecom Case Study

Publication Date: 
September 1, 2007
Author(s): 
Christopher Mitchell - Institute for Local Self-Reliance

Burlington Telecom, a city department in the largest city of Vermont, offers a world class fiber-to-the-home network offering cable television, fast broadband, and telephone services. This case study explains how they did it.

ILSR issued a report in 2011 that updates this case study: Learning from Burlington Telecom: Some Lessons for Community Networks