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Comcast Cuts Deal in Cape Cod as OpenCape Deployment Continues

CapeCodToday, recently ran two interviews relating to OpenCape, the publicly owned network nearing completion in Massachusetts. The interviews follow a belated March press release from Comcast, announcing its new service contract with Cape Cod Community College (CCCC). Like some others familiar with the project, we were surprised to see the college choosing Comcast for connectivity instead of OpenCape.

As we previously noted, CCCC and Woods Hole Oceanographic Institute were two OpenCape founding members in 2006. The nonprofit OpenCape received $32 million in a Broadband Technology Opportunity Program (stimulus) award and gathered an additional $8 million in funds from the state, the county, and CapeNet, the company building and operating the network.

Reporter Walter Brooks asked CCCC President John Cox about the arrangement via email. Comcast began serving CCCC last fall and when asked why parties delayed the announcement, Cox said:

Regarding the delay in publicity, the College was not willing to comment on the connection, including statements to Comcast itself, until we had actively used it for a couple of months.

When the contract was negotiated, CCCC needed fiber service and OpenCape was not ready to serve them. Cox stated that the college needs to stay competitive and referred to a Bridgewater University satellite campus that will soon open in the community. Community colleges rely heavily on reliable connectivity as students look for distance learning opportunities.

Cox said Comcast was the only provider with resources in place and offered a three-year contract at five-year pricing. The rate is $95 less per month than OpenCape's pre-completion estimate. Cox emphasized the fact that the college did not have many choices and said:

In the near future, I am hopeful that CapeNet will be fully operational and competitive, reducing our future costs and increasing our capabilities. As we depend increasingly more upon the internet and “the cloud” for services, there will be even more demand by the College community for fast, reliable, competitively-priced broadband.

Cape Cod Community College Logo

Friends in the area tell us CapeCodToday occasionally prints biased stories about the OpenCape project, leading us to wonder if the timing of Comcast's press release so close to the launch of CapeNet is to promote the misconception that the project has not been successful.

In a later interview with Alan Davis, CEO of CapeNet, Brooks asked rather slanted questions but Davis took the opportunity to correct misinformation. For example:

Cape Cod Today: The OpenCape network cost $40 million in Federal and State funds. Is this just another spectacular waste of tax dollars, as some of our readers have suggested?

Mr. Davis: The government can find lots of creative ways to waste tax dollars, but often they get it right. Thanks to federal and state funding, we’re creating a superior fiber optic infrastructure that will compete with Verizon and Comcast and produce more broadband choices for the region. When buyers have more choices, buyers win.

Right now, Comcast and Verizon have a virtual stranglehold on our region. Did you know they even have a federally-blessed agreement to market each other’s services?

And:

Cape Cod Today: Comcast made a rather comprehensive Service Level Agreement with CCCC. What is CapeNet’s SLA and how does it compare to Comcast’s?

Mr. Davis: Actually Comcast’s SLA is very standard. SLAs are always long and complex since they’re written by lawyers who get paid by the word.

The point of an SLA is to guarantee performance and compensate a customer for loss of service. Our SLA reflects our confidence in the new network and goes beyond the expected.

We’ll stack and aggregate reimbursements for outages and sub-par performance, up to 100% of a customer’s bill. Buyers would love to see Comcast match that and we hope they do.

Like Cox, Davis expresses optimism that CCCC will be ready to sign on with OpenCape and CapeNet in three years. Also from the interview:

Here’s the important thing and you heard it loud and clear: the college stated they would never have gotten those prices from Comcast in previous years. That’s the result of meaningful competition. With more choices and more leverage, the buyer wins. I’m confident you’ll hear more from the college and CapeNet.

CapeNet Logo

In a May 2nd OpEd published in CapeCodToday, Davis provided more detail about how competition from CapeNet improves broadband for everyone:

The bottom line is that when we have more choices for broadband services, we have more leverage against huge companies that have gone unchallenged. We’ll have more power to demand better service and better prices. This changes everything.

Certainly CCCC must supply students and staff with the connectivity they need to learn, teach, and conduct research. OpenCape and CapeNet will soon be in a position to offer the services CCCC needs at a reasonable price. Comcast usually enjoys an environment with little or no competition and takes advantage of their position whenever possible. 

This interview offers some insight for those who may grant interviews to reporters that have an agenda. Slanted media institutions are growing even as more neutral journalistic enterprises are laying off reporters. Communities are smart to be prepared for either ignoring inquiries from obviously-biased sources or practicing responses to misleading charges, some outrageously so.

Andrew Cohill Explains Common Mistakes in Community Networks - Community Broadband Bits #45

This is a show I have been wanting to do for years - discussing some of the common mistakes that have been make by community owned networks. Offering broadband and other telecommunications services is a difficult business for any entity, public or private and all network owners make mistakes. The vast majority of these errors can be and are fixed so the network may carry on.

While in Dallas for the Broadband Communities Summit, I asked Design Nine founder Andrew Cohill about common problems faced by community owned networks and how to prepare for them or avoid them entirely.

We discuss how having a strong business plan is essential, with some of the requirements that should be included. We agree that a reliance on grant funding is a giant warning flag. We also discuss a number of other things new networks should watch out for, especially overstaffing.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 18 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment!

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Thanks to Mount Carmel for the music, licensed using Creative Commons.

Rexburg, Idaho, and Surrounding Counties Commit to Feasibility Study

A collaboration between local Idaho and Wyoming counties, the town of Rexburg, Idaho, and Brigham Young University will be exploring the possibility of a community owned fiber optic network. Significant business interest in the project has contributed to the decision to move forward with a feasibility study.

According to a Standard Journal article, Design Nine has been hired to conduct the study which will look at what networks are currently in place and provide a detailed plan for future development. The $78,000 study, to be completed in May, is funded in half by a federal grant with the remaining paid for by public and private donations. 

Fremont County, Idaho; Madison County, Idaho; Teton County, Idaho; and Teton County, Wyoming are all participating and together obtained the federal grant. According to the City of Rexburg Department of Economic Development website on the fiber initiative:

Rexburg's City Council recently (June, 2011) passed an initiative to facilitate the availability of broadband internet in Rexburg. High-speed broadband internet, as referred to in this initiative, is a fiber-optic connection with download speeds exceeding 1,000 bytes per second (1 Gbps). Private businesses have requested for upgraded services, but these requests have not yet been met. Accordingly, citizens and city officials have established the Rexburg Community Access Network Initiative. High-speed broadband means smart growth for Rexburg.

From the Standard Journal Article:

Two companies have already expressed interest in adding data centers in Rexburg, but current lack of bandwidth makes that a challenge, [Economic Development Director for Rexburg Scott] Johnson told members of the Kiwanis Club earlier this week.

Brigham Young University-Idaho is the main component behind the study, he said during the meeting.

“They are the ones who asked us to do this and take this forward,” Johnson said.
Johnson said the university has minimum Internet connectivity expectations for every student on campus, which falls far short because of the current infrastructure. He said the rapid proliferation of electronic devices make it imperative to plan for better informational connectivity.

Rexburg Chamber of Commerce

The discussion about fiber in the region has been going on for some time. A 2003 Standard Journal article described a meeting hosted by the Rexburg Chamber of Commerce. Many of the same groups along with representatives from Cable One, Qwest (now CenturyLink), and Idaho fiber network provider Fremont Telcom/FreTel Communications (now part of Blackfoot Telecommunications) attended that gathering.

Also in attendance at that 2003 meeting was Richard Holloway, from the Madison School District, who noted that the school district had installed $650,000 worth of buried fiber optic lines and were quite pleased with the results:

Holloway said while the initial installation was expensive, the quality of the connection is much better and very inexpensive to use.

Before, when the district was using a T1 line, the system was often down and student data information required by the state was easily lost.

"This has solved our down time," he said.

As can be expected:

Richard Jayo, Idaho general manager of Qwest Communications, suggested that Rexburg and the area has everything it needs to attract high-tech businesses and that the community already has everything available to it except for DSL.

"Fiber and broadband are not necessarily synonymous," he said, trying to convince the audience that the high speed T1 lines already available are sufficient to the community's needs.

"There's no amount of bandwidth that we can't deliver if someone wants it," Jayo said.

"If a business is interested in your community, we stand ready to make a trip to explain how robust your communications are."

Readers may recall that T1 lines are 1.5 Mbps, a far cry from the 4 Mbps down and 1 Mbps upstream that the FCC now defines as a "basic" broadband connection. Taking advantage of modern applications requires even faster connections, especially for businesses. All Qwest (now CenturyLink) representatives parrot the claim that we can deliver anything necessary, but refuse to quote prices. Their prices are far in excess of what is reasonable, which is why communities are investing in their own networks -- to ensure everyone has access to fast, affordable, and reliable connections.

Franklin Municipal FiberNET Spurs Economic Development, Serves Government, in Kentucky

Franklin, Kentucky expects to see more positive economic growth when it launches its new fiber optic network. According to an article in the Bowling Green Daily News, the south central community is ready for the upgrade:

“We are super excited about it,” said James McCaslin, associate vice president of academic affairs and director of Franklin-Simpson Center. “It will be like going from 1970 to 2013 with the flip of a switch.”

We contacted Tammie Carey, Fiber Services Manager for Franklin Municipal FiberNET, and she was good enough to answer some questions. She told us that 32 miles of aerial fiber are strung in three loops around the city to ensure redundancy. She expects the network to launch near the end of January for local businesses, though the utility has already been serving one business as detailed below.

The decision was based solely on a desire to boost economic development, a sentiment echoed in the Daily News article:

It’s hard to recruit industry now if you don’t have (fiber optics),” said Dennis Griffin, industrial recruiter for Simpson County. “A lot of industries, particularly in this area, are satellite plants connected to their corporate offices, somewhere else in the United States. They all need to be connected by fiber.

“So if you don’t have that, it’s hard to compete with communities that do,” Griffin said. “Ten years ago, you could get by with T-1 lines – now most industries are just expecting that you have fiber."

Apparently, City officials contacted AT&T and Comcast several years ago and asked them to install fiber to the Franklin industrial parks. When they refused, City Leaders began pondering the possibility of a municipal fiber network. Tammie tells us about the decision in an email:

It was economic based.  Our Industrial Authority was working with several industries regarding possibly locating in our community.  A need they had was large amounts of reliable bandwidth.  The existing companies would not build fiber to the industrial park locations.  The city saw this as a major hindrance with our economic development recruitment and made the decision to invest in a system.

Tractor Supply Company Logo

The decision is paying off even before the formal launch. Tractor Supply Company built a distribution center in Franklin in 2011. Tammie tells us that the retail farm and ranch supplier required a high capacity connection for basic business. Franklin Municipal FiberNET was able to meet the company's needs and is already servicing the facility. Tractor Supply Company brought 336 new jobs to the community. City leaders anticipate reproducing this success story as they offer services to more local businesses.

The City plans to connect all its facilities and departments. The local vocational college will also lease dark fiber from the city. Windstream is providing Internet access via Franklin Municipal FiberNET:

Previously we used internet service supplied by Comcast Cable.  Comcast has a franchise agreement with the city.  As part of the franchise agreement, all the government offices use their internet service for free.  So this is actually an added expense for the city.  However, we feel the reliability and consistency in speed will help employees work more efficiently.

The network is funded with a $1 million grant from the U.S. Department of Commerce Economic Development Administration that was awarded in 2005. The remaining $1.4 million is funded through municipal bonds.

There are currently no plans to bring fiber to any of the 8,400 residents but city leaders continue to mull over possible Wi-fi in parts of town. For now, Franklin is taking it slow. From the article:

“But no plans have been made,” Carey said. “We want to know how to crawl before we run the marathon. So we want to do one piece and make sure we are doing it well.”

Amherst, MA, Upgrades Its Free WiFi

In 2007, the City of Amherst, Massachusetts received a $150,000 grant from the Defense Advanced Research Projects Agency (DARPA) and the National Science Foundation (NSF) to build a wireless mesh network. DARPA and NSF have long been interested in developing mesh networks that are more resilient than traditional hub and spoke type networks.

The City IT Department, UMass Amherst Office of Information Technology Department, DARPA and NSF collaborated to deploy the network that now covers much of the city.

According to GazetteNet.com, the city is now investing another $50,000 to upgrade the system which now extends a mile through downtown. From the article:

“We definitely have the fastest and largest outdoor Wi-Fi network in the state,” said Information Technology Director Kristopher Pacunas.

The new system, which replaces aging equipment that was part of a smaller municipal Wi-Fi system, will be a boon to those who live, work and shop in downtown Amherst, said Pacunas, who anticipates as many as 2,000 different people will use the system daily.

“We’ve seen data in the short time we’ve had this (that) people will come to downtown areas with free Wi-Fi,” Pacunas said.

While the new upgrades were not officially launched until the start of 2013, Pacunas said that over 10,400 people used the system in the weeks leading up to the new year. Pacunas also notes that the network has limited functionality indoors, being designed mostly for public outdoor spaces downtown.

 The Town of Amherst Public WiFi website describes how the design was meant to blend in with the look of the city and the light and utility poles that house the access points. There are 30 wireless mesh access points and burst speeds up to 80 Mbps. This is another example of how a municipal network can create direct benefits AND indirect benefits simply through its implementation. Also from the article:

Alex Krogh-Grabbe, director of the Amherst Business Improvement District, said he sees the benefits of the system.

“The new downtown Wi-Fi put downtown Amherst and its business district way ahead of most communities in terms of attracting people to downtown through technology,” Krogh-Grabbe said.

Amhert Town Hall photo used under Creative Commons license courtesy of John Phelan.

Cottage Grove, Oregon, Looks to Bring Jobs to Town With Fiber Expansion

Cottage Grove, Oregon, is on the cusp of adding up to 250 new jobs with the aid of its fiber optic network.  A recent Register-Guard.com article by Serena Markstrom details the potential project between the City and First Call Resolution. The company is interested in expanding to a Cottage Grove shopping strip. While the space is the right size and location, it does not have the needed telecommunications connections for a high-capacity call center.

The City is looking into expanding its fiber optic network to accommodate First Call. City leaders will seek a state economic development grant and recently approved funding for an engineer's construction plan to lay the cable to get an accurate cost estimate. Initial estimates are $450,000 for an entire underground installation. Council members have already suggested that the expansion makes sense, regardless of whether or not First Call becomes a tenant. The 7 miles of fiber are primarily located in the southern part of the city while the shopping strip is in the north.

The City Manager Richard Meyers hopes the added infrastructure will bring more than just First Call Resolution to the shopping strip. From the article:

The commercial strip being considered for the call center has much empty space. “The whole plaza needs help,” Meyers said. “We need to do something to see if we can get other things in there.”

If more businesses moved in and started leasing the cable, the city could collect money — just like any utility — from those who tapped into the network and use those funds to continue to expand fiber optic cable around town, Meyers said.

“With our fiber and what we’ve developed, we’re within 4,000 feet of connecting” to the Village Center, he said. “That’s how close we are,” he said. “It’s not a huge distance. We can do it. (It would be a) piece of cake to connect our system to his network and so all of [First Call Resolution's] call centers would be on the same network.”

The city network also offers a Wi-Fi network throughout 80% of the city. Rates vary, ranging from 10 free hours each month at 128 Kbps to 7 Mbps unlimited with tech support for $50 per month. According to the CGWiFi website:

Wireless icon

CGWiFi is a service provided by the City of Cottage Grove.  The City of Cottage Grove developed CGWiFi after many years of efforts to improve the availability of broadband services within the community.  The City of Cottage Grove fiber optic and WiFi System were developed to primarily create infrastructure capacity, provide connectivity and enhance technology available for South Lane School District and Lane Community College and to improve broadband service for Public Safety and government operations.  CGWiFi was created using excess capacity on the system to provide the public access to broadband services.  The fees for public broadband services cover the operation and  bandwidth requirements for the public use.

City Hall, the South Lane schools and district office within city limits, and the Creswell school district and schools are now connected with fiber. Plans are in the works to also connect the Cottage Grove Hospital to the fiber system. The city is working with the Regional Fiber Consortium.

As we learn more, we will bring any new developments from Cottage Grove. Like many of the other communities that use their networks for economic development, we anticipate positive results.

Community Built Network Saves Local Jobs in Princeton, Illinois

Kudos to Richard Downey, Village Administrator for the Village of Kronenwetter in Wisconsin. Mr. Downey reminded us that we have yet to write about the fiber network in Princeton, Illinois. While we have noted Princeton in our list of economic development successes, we haven't delved into the network that serves the city, the schools, and the business community.

Princeton is home to about 7,500 people and is located in the north central region of the state in Bureau County. They have their own electric, water, and wastewater utilities and began offering broadband connectivity in late 2003. We spoke with Jason Bird, Superintendent of Princeton Electric Department, who shared the network's story with us.

In 2003, the city’s largest electric and water consumer was also the largest employer. At the time, incumbents served the community with T1 connections. The manufacturing company moved to Mexico, taking 450 jobs with it. The community was stunned.

Approximately 6 months later, Ingersoll Rand, the community's second largest employer with about 300 jobs, also considered moving away from Princeton. While lack of needed broadband was not the only reason, the Ingersoll Rand CEO let community leaders know that it was one of the influential factors. The company liked being in Princeton, and the city would have been on the top of the location list if not for the sad state of connectivity. At the time, the only commercial option was unreliable T1 connections for $1,500 - $2,000 per month. If Ingersoll Rand moved, the community would experience job losses equal to 10% of the population. Community leaders needed to act and do it quickly.

To retain Ingersoll Rand, the City Council decided unanimously to go into the telecommunications industry. They issued an RFP and encouraged incumbents AT&T and Comcast to bid; neither were interested. (Interestingly, once Princeton let it be known that they were going to build the network without them, there were some local upgrades from both companies.)

IVNet, located in Peru, Illinois, won the bid to manage and provide retail services over the network. Construction began immediately with employees from the electric utility doing the actual construction on the initial 12 miles of fiber backbone. Ingersoll Rand was connected to the fiber network eight weeks later and is still a customer. The company pays around $500/mo for 3 Mbps and has made a $6 million investment in their facility, also contributing to the local economy.

Map of Illinois showing Princeton

Like many other municipals offering fiber connectivity, Princeton did not want to offer retail services directly. The utility did not want to risk its excellent customer service reputation by biting off more than it could chew so it forged a partnership with IVNet. IVNet also runs Connecting Point Computer Centers. Fees from fiber customers are split 50/50 between IVNet and Princeton.

Princeton now has 75-78 commercial customers and most banks in town are connected with fiber. While Bird does not point to the broadband utility as the only factor in bringing in new employers, he credits its presence, along with the fact that it is offered by an electric utility, as attractive for potential employers.

Local schools are saving money and achieving twice the capacity that they received from private providers. Bird estimates the schools were paying $350/mo in 2003 for speeds up to 3 Mbps from the private sector and now pay $200/mo for 6 Mbps with Internet service provided by IVNet. The local hospital uses the fiber network for its 10 Mbps connection. Princeton also provides free wireless at hotspots in town, including the Amtrak Depot and a local city park.

The network has now expanded to over 30 miles with a second loop, creating a figure 8. The fiber network is 80% aerial with 20% underground. Princeton now buries conduit as a matter of course whenever there is any digging or development. Points-of-presence (POPs) are located in the police department, the high school, and the power plant facility.

While fiber-to-the-home is provided on a request basis, most customers are commercial and industrial. New customers can be connected in 2-3 days. Bird told the story of a NASA scientist whose wife grew up in the Princeton area and who wanted to work from a home office in Princeton. He now has a 3 Mbps capacity connection and a secure server located near a POP.

The city paid for the initial fiber network through a loan from the electric utility to the telecommunications division of the utility. The loan was then reimbursed in full with a $350,000 grant received from the state of Illinois.* The larger, present network has also been paid off for some time and is fully sustainable. Connectivity fees pay for operation and maintenance and usually there is a little left over every year, which goes back to the electric utility’s cash on hand. They have plans for their network to join the gigabit club. Bird says the community has applied for a grant from iFiber, a collaborative administering a $6.8 million BTOP grant to earmarked for northern Illinois. If Princeton receives the award, upgrades will come much quicker.

Bird says the city's network is successful because there is no worry about returns for stockholders. The City considers its stockholders to be people in the community. The  goal is not to maximize profits, but to give the community what it needs at a reasonable price.

Bird recalls testifying in front of the State Commerce Commission when Illinois considered legislation that would limit municipalities’ ability to provide telecommunications services. He was asked why he thought municipalities should be able to offer the service and replied that it was not a new idea and that municipalities have been filing gaps left by the private sector for many years. Bird emphasized that is it a different model, focused on customers rather than profit. He recalls being seated between representatives from AT&T and Comcast and remembers that “they didn’t like that answer.”

Photo courtesy of ILPlanner, used under Creative Commons License. Map from Wikipedia.

* Postscript: We spoke with Jason Bird to get more detail on the grant Princeton received from the State of Illinois. He told us that the state grant came from the Illinois Commerce Commission (ICC).

Princeton applied for the digital inclusion grant before they began building the network as a way to pay for the infrastructure. There was significant delay at the ICC in determining award recipients, and Princeton had to act against time to preserve Ingersoll Rand. Rather than wait indefinitely, the City Council decided to transfer $350,000 from the electric utility to the telecom division so construction could begin. City leaders agreed to use the grant to repay the loan from electric to telecom if it was awarded to Princeton.

According to Bird, Princeton is the only grant recipient to have completed its project.

Chattanooga Pairs Wireless with Wired

Chattanooga, with the nation's most impressive broadband network (stretching into rural areas even outside the metro), is spending $30 million to put a Wi-Fi wireless network on top of it. At present, it is primarily for municipal uses:

For now, city government plans to retain exclusive use of the network for municipal agencies as it tests it with applications including Navy SEAL-esque head-mounted cameras that feed live video to police headquarters, traffic lights that can be automatically adjusted at rush hour, and even water contamination sensors that call home if there’s a problem beneath the surface of the Tennessee River.

Much of the wireless network is being funded by state and federal grants -- Chattanooga is turning itself into a test bed for the future city, at least for communities that recognize the benefits of owning their own infrastructure. Chattanooga can do what it wants to, it does not have to ask permission from Comcast or AT&T.

The goal for the city’s wireless network is to make the entire city more efficient and sustainable, said David Crockett, director of Chattanooga’s Office of Sustainability.

As Bernie Arnason notes at Telecompetitor, Wi-Fi is increasingly needed by smartphones because the big cellular networks cannot handle the load. The future has wireless components, but without Wi-Fi backhauled by fiber-optics, the future will be extremely slow and unreliable -- traffic jams for smartphones.

A more recent story from the Times Free Press notes that Chattanooga is wrestling with how to handle opening the network to residential and business use.

Wireless symbol

“I want to be innovative,” he said. “I want to do more than just turn it on in the parks.”

It’s a popular idea with technologists, tourism officials and the general public, who would gain the ability to surf around the city at speeds greater than typical cellular speeds.

Bob Doak, president and CEO of the Chattanooga Area Convention and Visitors Bureau, said allowing tourists to log onto the Internet via Wi-Fi “would be tremendous.

Unfortuately, state laws designed to "protect" some of the most powerful corporations in America, AT&T and Comcast, have limited the utility's options when it comes to offering services to the public.

The reason it’s a legal gray area, according to Tennessee state Sen. Bo Watson, is due to a legally “defined service area” that grants companies such as AT&T, Comcast and EPB specific regions and defines the capabilities they can offer.

Comcast and AT&T have proved incredibly powerful in the Tennessee Legislature, preventing any efforts to encourage more competition among broadband providers in the state by loosening restrictions on public entities to invest in their own networks. In the courts, where they have to argue on a level playing field with opponents (checking their unrivaled lobbying clout at the door), they have done much worse -- losing lawsuit after lawsuit intended to disrupt publicly owned networks.

All of us who want access to better broadband networks have to make sure our elected officials are voting for community needs, rather than for increased profits for Comcast and AT&T.

For those who want to learn more about the history of Chattanooga's incredible network, a good start is this interview with Craig Settles on Gigabit Nation.

Listen to internet radio with cjspeaks on Blog Talk Radio

With this wireless overlay, Chattanooga could have an incredible connected future - where anyone can get a great connection to the Internet anywhere in the city from a network that is designed top-to-bottom with the idea of maxmizing benefits to all -- businesses and residents alike.

Franklin County, Private Partnerships, and Wireless Broadband

Craig Settles has been pumping out some in-depth interviews with community networks on his new Gigabit Nation audio show. This show discusses a wireless network built using a public-private partnership in Franklin County, Virginia.

The approach is outlined in this case study [pdf] and excerpted here:

Franklin County formed a partnership with a local wireless Internet service provider (WISP) to expand the County's local government wide-area network and provide broadband options for the citizens. The project leveraged County structures such as towers and water tanks for WISP transmitters and receivers. We were in the process of upgrading the public safety radio system at the same time, so the two efforts worked together to identify possible new tower locations that would improve radio coverage and meet broadband demand.

The partnership provided the WISP with a fast-path to business growth through additional funding and access to existing infrastructure. The County provided space on towers, tanks and poles in exchange for Internet service at County offices. This arrangement lowered deployment costs for the WISP, expediting business growth.

The partnership expanded the WISP customer base in Franklin County from 98 customers in early 2005 to approximately 1000 in early 2008. In addition, 15 fire and rescue stations were added to the County’s wide-area-network (WAN) in addition to five other County offices. There are many advantages to moving remote offices onto the WAN, including reduced costs and improved communications and data sharing across County Administration. The wireless mesh network supports data and voice and the WISP is currently segmenting the County's voice traffic on their network to ensure quality of service (QoS).

A case study from Motorola [pdf] notes that Franklin County has received awards for its approach:

At the 10th annual Commonwealth of Virginia Innovative Technology Symposium in 2008, Governor Timothy M. Kaine awarded Franklin County with one of the Technology Awards for Excellence for the County’s innovative approach to the use of technology in improving government services and efficiency. Receiving the award on behalf of Franklin County, Terry said, “This award demonstrates Franklin County’s leadership in the state in addressing the challenges facing local governments with innovative solutions.”

With an eye to the future, Franklin County is now working with the Appalachia Colleges Community Economic Development Partnership (ACCEDP) to further expand the service through a community outreach to bring high speed Internet to underserved, high demand areas.

Listen to internet radio with cjspeaks on Blog Talk Radio

RUS Stimulus Program, BIP, Greatly Favored For-Profit Companies with Grants

We are noted critics of federal policies that prioritize subsidies and support for private companies over the public sector (broadly defined to include local government, nonprofits, and cooperatives).  When we analyzed the stimulus rules, we were horrified at the reversal of Congressional Intent, which was clearly to prioritize publicly accountable entities over private entities.

Telecompetitor brings our attention to an RUS report summarizing awards from the BIP stimulus program.  Download the report here [pdf].

As we feared (and previously wrote here), the private sector was heavily prioritized by the Rural Utility Service.  For-profit companies won more awards and received more funds than entities that are structurally accountable to the community.  While we are not opposed to profits per se (we are strong allies with local businesses in the many aspects of our work), the history of private companies owning infrastructure (thereby making the rules) has taught us that communities do best when they have a strong voice over essential infrastructure.

Further, in the rural areas that RUS oversees, networks that are focused on profit have refused to upgrade to modern networks and often offer poor customer service.  Throwing more public money at the private sector is a terrible long-term solution that will require ever larger subsidies over time when policy should encourage self-reliance and a lessening need for subsidies over time.

These charts are snipped from the RUS Report linked to above.

RUS awards by awardee

Though we are quite critical of the RUS's prioritizing the for-profit applicants, we are relieved to see that RUS correctly prioritized wireline technologies (mostly fiber-optic) over wireless.  Wireless remains a complement to wireline, not a substitute.  Tax dollars should be invested for the long term - into fiber-optics that can also support wireless (wireless starts at a tower often fed by fiber-optics) rather than first in wireless.

RUS Awards chart by techology