The following stories have been tagged massachusetts ← Back to All Tags

Amherst, Massachusetts Exploring Fiber for Economic Development Downtown

The Amherst Business Improvement District (BID) recently hired a firm to prepare an engineering study aimed at bringing fiber connectivity to its downtown reports MassLive. 

In 2007, the community began offering free Wi-Fi downtown after receiving a grant from the Defense Advanced Research Projects Agency (DARPA) and the National Science Foundation (NSF) to build a wireless mesh network. The city worked with UMass Amherst, DARPA, and NSF to deploy the system. In 2013, the city invested in upgrades which increased speeds and extended the network's geographic coverage area.

Community leaders feel Amherst needs fiber to boost economic development now and in the future. Sean Hannon, Amherst Information Technology director, told MassLive:

"Fiber is needed because it's the only medium that can support those speeds at the distance we need.  It also should support new network equipment 20 to 30 years from now."

The study will examine optimal routes, methods, and cost estimates for deployment.

The Amherst BID is a nonprofit economic development organization whose members include local property owners, business owners, and residents. Their focus, as defined by the community's 2011 Improvement Plan, is to improve the downtown area through economic development, events, marketing, beautification, and special projects.

Monica Webb Talks WiredWest on The Take Away

Monica Webb, long-time spokesperson and current chairman for Massachusetts' WiredWest, recently spoke with John Hockenberry on The Take Away. Monica briefly described why the coalition of local communities chose to take control of their own connectivity with a regional municipal effort.

Fittingly enough, Monica describes how she had to drive 20 minutes in order to access a connection that was reliable enough for the interview.

As we reported in January, WiredWest is currently working with specific communities to determine detailed cost estimates so they can assess their ability to deploy infrastructure with as much information as possible. As you will hear in the interview, funding is one of the primary hurdles facing smaller rural communities in western Massachusetts.

The interview runs a little over 4 minutes.

For a longer discussion on WiredWest, listen to Christopher interview Monica for Episode #2 of the Community Broadband Bits podcast from the summer of 2012.

Community Broadband Media Roundup - February 20

Next week the FCC will make a landmark decision that will affect the future of community networks. Here's a roundup of stories.

Hate Your Internet Service Provider? You Should Have Feb. 26 Circled on Your Calendar by Daniel B. Kline, Motley Fool

The state of city-run Internet by Allan Holmes, Center for Public Integrity

The Center and Reveal revisited Tullahoma, Tennessee and Fayetteville, North Carolina, where state laws restrict municipal broadband growth. 

How Will the Fight over Public ISPs and Net Neutrality Play Out? by Larry Greenemeier, Scientific American

In an effort to sort through these and other issues impacting how people will access and use the Internet for years to come, Scientific American spoke with Lev Gonick, CEO of OneCommunity, an ISP for Case Western Reserve University, University Hospitals and another 1,800 public-benefit organizations in northeastern Ohio. 

“The idea of local governments taking it upon themselves to improve community broadband speeds has caught on in recent years, particularly in towns and cities that host major universities craving greater network bandwidth.”

Idaho: 

Judge's ruling worsens Idaho's high school Internet headache by Bill Roberts, Idaho Statesman. We have long argued that throwing money at the biggest carriers is poor policy and a waste of taxpayer dollars.

A deadline for the loss of service looms as officials scramble for solutions.

Iowa:

Providers: Iowa's broadband expansion will take time, money by Barbara Rodriguez, News Tribune

Illinois:

Search still on for immaculate reception by Rich Warren: News-Gazette: Champaign, Illinois

“The FCC may truly blast open the cable industry to competition by overruling laws in Tennessee and North Carolina, which could create a precedent in the remaining 20 states that restrict municipal/public Internet providers. Unfortunately, huge corporations, such as Verizon, threaten to fight this in court to the bitter end.”

Maine:

Town weighing options to create a fiber optic broadband network by Robert Levin, Mount Desert Islander

The town will spend up to $20,000 to study the feasibility of constructing its own fiber optic network to link town buildings, schools and possibly private businesses and residences to high-speed broadband Internet.

Massachussets:

Baker pledges $50 million for Western Mass. broadband by Jack Newsham, Boston Globe

Missouri:

Schaefer seeks to block Columbia from creating high-speed Internet utility by Rudi Keller, Columbia Tribune

In a letter to committee Chairman Eric Schmitt, a coalition of private companies and industry associations said the bill would hinder economic growth, especially in rural areas where private companies are reluctant to invest.

“These communities should be free of artificial barriers, including the cumbersome, time-consuming, expensive, and ambiguous requirements” of Schaefer’s bill, said the letter, signed by Google, Netflix, the Telecommunications Industry Association and the American Public Power Association, among others.

Minnesota:

Broadband appetite grows in Upper Minnesota River Valley by Tom Cherveny 

Green Isle, Townships Nearing Final Phase for Fiber Project OK by Belle Plaine Herald

Ohio:

Cleveland seen pioneering a new kind of smart growth, Internet driven development: the Mix by Robert L. Smith, The Plain Dealer 

Tennessee:

TUB rural broadband gets another hearing  by Marian Galbraith

Texas:

EUB member proposes municipal-owned fiber-optic network by Matt Dotray, A-J Media

West Virginia:

W.Va. bill to build $78M rural broadband network advances by Eric Eyre, West Virginia Gazette

Oh Snap! House buckling to Frontier, Republican delegate alleges by Eric Eyre , West Virginia Gazette

“No wonder they’re called Frontier, Those are the kinds of speeds you’d expect on the American frontier in the 17th century,” Smith said in a press release.  

“I may be alienated by my party in the end, but right is right, and wrong is wrong. [Internet companies] ought to be held accountable for what they’re providing.”

Opinion:

Editorial: Let cities compete for broadband: Our view USA Today

Why should they be powerless as big companies route the information superhighway around them?

Editorial: Broadband development holds possibilities by Watertown Daily Times

Broadband is better as a public-private partnership By Ben Franske, MinnPost 

 

Internet and Education:

Technology at their fingertips, but lacking Internet

Students have access to the gadgets, but when Internet is lacking at home, they may fall behind. 

 

Comcast:

Comcast agent tells customer that data caps are “mandated by law” by Jon Brodkin, Ars Technica

Comcast forced to clarify that "there is no law" requiring data caps.

Cable customer service “unacceptable,” says cable’s top lobbyist

Former FCC Chairman Michael Powell loves cable, but facts are facts.

Municipal Networks and Small ISP Partners to FCC: Title II Not a Problem

A group of municipal leaders and their private sector small ISP partners submitted an ex parte filing with the FCC today stating that they see no reason to fear Title II reclassification of Internet access. The statement, signed by a variety of towns and providers from different areas of the country is reproduced in full:

Dear Chairman Wheeler,

As a group of local governments and small ISPs that have been working to expand the highest quality Internet access to our communities, we commend you for your efforts to improve Internet access across the country. We are committed to a free and open Internet without blocking, throttling, or discriminating by ISPs.

As local governments and small ISPs, we wanted to ensure you are aware that not all local governments and ISPs think alike on matters like reclassification. For instance, on July 18, 2014, the mayors of New York City; Portland, Oregon; and San Francisco called on you to issue the strongest possible rules to guarantee Net Neutrality. Each of these communities is also taking steps to expand and improve high quality Internet access to their businesses and residents.

Our approaches vary but are already resulting in the highest level of service available because we are committed to expanding high quality Internet access to supercharge local economies and improve quality of life. We have no interest in simply replicating older triple play model approaches. We want to build the infrastructure of the future and we see nothing in the proposed Title II reclassification of Internet access that would hinder our ability to do that. As Sonic CEO Dane Jasper has strongly argued, ISPs that don’t want to interfere with their subscribers’ traffic should expect a light regulatory touch.

We thank you for your leadership during this difficult period of transition. We understand that many of our colleagues have trouble trusting the FCC given a history that has, in many cases, ignored the challenges small entities face in this industry. But whether it has been increasing the speed definition of broadband, or calling for the removal of barriers to community networks, we have been impressed with your willingness to take on powerful interest groups to ensure the Internet remains a vibrant, open platform.

We look forward to working with you to ensure that future rules recognize the unique challenges of small providers and innovative approaches to expanding access.

Sincerely,

  • Peter d'Errico, Town of Leverett MA, Municipal Light Plant, Town of Leverett MA Select Board
  • Fletcher Kittredge, President and CEO, GWI, Maine
  • Rick Bates, Town Manager, Town of Rockport, Maine
  • Kevin Utz, Mayor, Westminster, Maryland
  • Dr Robert Wack, Council Member, Westminster, Maryland 
  • R. Brough Turner, Founder and CTO, netBlazr Inc., Boston, MA
  • Pete Ashdown, Founder and CEO of XMission, Salt Lake City, Utah
  • Elliot Noss, CEO, Tucows / Ting
  • Kim Kleppe, Information Systems Director, City of Mount Vernon, Washington
  • Dana Kirkham, Mayor, City of Ammon, ID
  • Levi C. Maaia, President, Full Channel Labs, Warren, Rhode Island

You can also view the PDF of the filing at the FCC website.

For more on Title II and how it may or may not affect municipal networks and their private partners, listen to Chris interview Chris Lewis from Public Knowledge in Episode #138 of the Community Broadband Bits podcast.

Community Broadband Media Roundup - February 1

The mayors of 38 US cities came out this week to let the FCC know they want the authority to build high speed Internet networks. Jon Gold with Network World covered the story and reminded readers of the more heavy-handed tactics of our Comcast and TWC. 

Three U.S. senators introduced a Community Broadband Act this week. Mario Trujillo with The Hill reported that the bill would forbid state and local governments from “creating a ‘statute, regulation, or other legal requirement’ that bars communities from creating their own municipal broadband network.”

Kate Cox with the Consumerist broke it down:

“In other words, the Community Broadband Act makes it legal for a town to start a network and illegal for the state to stop them, but doesn’t provide any assistance for towns who want to build networks. It simply gives them the opportunity to pursue their own funding. To that end, the bill specifically encourages public-private partnerships.”

Henry Grabar with Salon wrote about the ideological debate that is “taking the country by storm.” 

Broadband Definition

Jon Brodkin with Ars Technica wrote about the FCC decision to raise the definition of broadband speed: “Tons of AT&T and Verizon customers will no longer have ‘broadband’ tomorrow.” This after the FCC upped the definition of broadband from 4 Mbps to 25 Mbps download speed. 

Under the proposed definition of 25Mbps down and 3Mbps up (which is opposed by Internet providers), 19.4 percent of US households would be in areas without any wired broadband providers. 55.3 percent would have just one provider of “broadband,” with the rest being able to choose from two or more. Rural areas are far less likely to have fast Internet service than urban ones.

In another article about the decision, Brodkin explains why the cable industry is opposed to the changes.

Alina Selykukh with Reuters covered the increase as well.  The new definition should force upgrades to fiber to the home, but it could also have a real impact for lower-income families. 

“The FCC could also press Comcast to commit to faster speeds in its Internet Essentials program, a discounted Internet service for low-income families, if they decide to use it as part of the merger review, analysts said.”

 

Muni Editorials

This week several prominent newspaper editorial boards have come out in favor of community broadband. 

The Boston Globe’s board wrote that Congress should let cities provide their own Internet

“A better approach would be for Congress to settle the issue itself, by preventing states from interfering with cities and towns that want to start their own Internet services. On Jan. 22, Democratic Senators Cory Booker of New Jersey, Claire McCaskill of Missouri, and Ed Markey of Massachusetts filed a bill that would invalidate the state laws, and prohibit states from enacting new ones. This effort will almost certainly face stiff resistance from Congressional Republicans. But this shouldn’t be a partisan issue, and it isn’t one on the local level. Red states like Georgia, Kentucky, Iowa, Oklahoma, and Utah all have successful municipal Internet programs. Politicians tempted by campaign contributions from the telecommunications lobby, or skeptical of any proposal backed by President Obama, should remember that consumer protection is an issue that voters of all stripes support.”

The LA Times also weighed in: 

"Just as advances in microchip speed and hard drive capacity have led to more powerful software programs, faster broadband networks lead to more data-intensive applications and services. But the shortage of broadband competitors and the high cost of building networks in the United States have slowed the spread of the kind of ultra-high-speed services such as the ones found in much of Asia and northern Europe… Regardless, the decision about whether a local agency should get into the broadband business should be left to the people who bear the risk — local officials and the people who elect them." 

The Iowa State Daily praised Republican Governor Branstad’s “Connect Every Acre” proposal: 

“Bringing Internet access to all Iowans or Americans will only increase the number of educational and economic opportunities in our state. Cedar Falls is already a powerhouse in Iowan and national E-commerce, so expanding similar capabilities across the state will strengthen Iowa’s standing on the national economic stage."

More residents and op-ed writers have chosen to write about community broadband as well. Andrew Kocis wrote in the Eastern Echo that he wants to see faster speeds, more competition and better service.

Ansel Herz continues to bite at the heels of Seattle’s decision-makers.

“Seattle is a bustling, high-tech metropolis with a highly regarded public utility company. We're the fastest growing large city in the country, according to census data, and the city expects that over the next 10 years, 75 percent of the city's new residents will move here for jobs in the tech sector. So why, when it comes to the internet, are we so far behind cities like Cedar Falls and Chattanooga—or closer to home, for that matter, towns like Mount Vernon or Sandy, Oregon?”

David Amor wrote to keep his paper, the Galesburg Register-Mail, in check after a recent article only told half of the story about broadband in his Illinois community. 

The South Coast Today out of Massachusetts is introducing a series devoted to helping residents learn more about municipal networks:

The first question is "Why would Middleboro want to become an ISP (Internet Service Provider?".  The simple answer is:  To provide quality high speed Internet at the lowest possible price and to protect our citizens from the blood thirsty piranhas that they currently have to contend with.  A municipal ISP would have the effect of keeping the other providers honest.  Competition would force everybody to offer the best possible rates instead of what we have today - Internet superhighway men and corporate grifters who are charging as much as they can get away with after luring you in with temporarily low rates.

 

Community Broadband City Update

Paul Bunyan Communications in Bemidji, MN connected its first “gigazone” customer this week. Zach Kayser with the Forum News Service reported on the technological revolution that is happening in rural northern Minnesota. Once completed, the GigaZone will be one of the largest gigabit networks in the United States.

Bryan Lund with the Rochester Post Bulletin is reporting about his city taking steps toward community broadband. Rochester, MN city council member Mike Wojcik says he’s been bombarded with letters from residents disgusted with their Charter service, and that’s sparking them to look into other options. 

"Broadband is key for information for a lot of people, particularly younger generations, and going forward, it becomes more and more critical… Ultimately, if the city of Rochester, if the citizens of Rochester, are not willing to invest in broadband themselves, nobody else is going to invest in it for us. There are more than 30 cities around the country now that have jumped in and are positively cash-flowing broadband for their citizens. Typically, they have better service, better speeds and better pricing than Rochester gets."

Barbara Rodriguez with the Associated Press reported on Gov. Branstad’s broadband legislation. In the Quad City Times, Barb Ickes wrote that the Iowa city’s leaders have a responsibility to understand how broadband service can benefit their constituents. 

Allison Oligschlaeger with the Deseret News reports that the mayor of Murray, Utah has a plan to increase UTOPIA customers.

In Albany, New York, Chelsea Diana with Biz Journals wrote about how Albany businesses have fallen behind for competitive speeds. She found that 70 percent of upstate New Yorkers cannot get access to broadband at 100 Mbps, which many European cities enjoy. 

Richie Davis with GazetteNet in Massachusetts wrote about Leverett’s community broadband success, which was featured in the White House’s broadband report.

“President Obama’s call Tuesday for Internet expansion to “help folks build the fastest networks, so that the next generation of digital innovators and entrepreneurs have the platform to keep reshaping our world,” had a special ring for people in this town.

Obama’s State of the Union shout-out to the 21st-century businesses’ need for “the fastest Internet,” and his visit to Cedar Falls, Iowa, last week to spotlight that city’s municipal gigabit-per-second broadband service, came as little surprise to Leverett Broadband Committee members, who are gearing up for 1-gigabit-per-second LeverettNet service — 100 times faster than the national average — to be turned on this spring for residents.”

Boulder, CO residents will soon be reaping the benefits from their recent Internet ballot initiative. Erica Meltzer with the Daily Camera writes that the city will launch free public wi-fi in downtown areas this Spring. 

And in Loveland, CO, Saja Hindi with the Reporter Herald reports on elected officials there are discussing how municipal broadband could improve the town’s economy. 

“[City councilor John] Fogle said it's not just large cities taking advantage of this idea but smaller ones as well because it's about being a catalyst for business and for education... A business developer at the retreat affirmed Fogle's comment, stating there's a possibility of a company looking to locate the manufacture of helicopters in Loveland at the airport next year and because the headquarters are in Switzerland, having a fiber optic line would be very beneficial.”

Boston Globe the Latest to Support Local Authority

Yet another major news outlet has endorsed the President's position in support of local telecommunications authority. On January 26th, the Boston Globe went on record to endorse the concept, urging the FCC and Congress to work together to ensure local communities have the right to make their own connecitvity decisions.

The Globe suggested that, rather than allowing the FCC to take the lead with the Wilson and Chattanooga petition decisions, federal lawmakers take action:

A better approach would be for Congress to settle the issue itself, by preventing states from interfering with cities and towns that want to start their own Internet services.

The Globe Editors note that rural areas are the hardest hit by large corporate provider indifference, that it is those same parties that drive the state barrier bills, and that, "This status quo is bad for customers everywhere."

Globe Editors get behind a bill recently introduced by Cory Booker, Claire McCaskill, and Ed Markey that wipes out state barriers in the 19 states where they exist and prevents state lawmakers from enacting new ones. The Globe acknowledges that the support is lopsided today...:

But this shouldn’t be a partisan issue, and it isn’t one on the local level. Red states like Georgia, Kentucky, Iowa, Oklahoma, and Utah all have successful municipal Internet programs. Politicians tempted by campaign contributions from the telecommunications lobby, or skeptical of any proposal backed by President Obama, should remember that consumer protection is an issue that voters of all stripes support.

Massachusetts Towns Consider WiredWest Opportunity

Eleven Select boards in Franklin County are ready to take the next step with WiredWest Cooperative. According to the Recorder, the towns of Ashfield, Charlemont, Colrain, Hawley, Heath, Leyden, New Salem, Rowe, Shutesbury, Warwick and Wendell have all approved nonbinding resolutions taking them into the financial planning phase.

Last fall, the organization and the Massachusetts Broadband Institute (MBI) agreed to meet on a regular schedule. The two organizations began meeting with town Select Boards in order to update them on financial obligations to help them decide whether or not to participate.

WiredWest Cooperative has worked with The Western Massachusetts Legislative Delegation On The Last Mile Broadband Solution to create a strategy to improve connectivity statewide. In addition to WiredWest, the group included MBI, the Franklin Regional Council of Governments (FRCOG), and the Mass TechCollaborative. Several state lawmakers, including Senator Stan Rosenberg, participated in the delegation.

The state will supply approximately $40 million in grant funding to MBI, that will disburse the funds, to defray the costs of deployment in hill towns. The Recorder reported:

[Monica] Webb, [speaking for WiredWest Cooperative] said the first thing town officials want to know is how much of that $40 million grant will be available to reduce their town’s share of the cost.

“The first step was to determine which towns want to participate,” said Webb. “Now that we know, there’s detailed engineering to be done. ... The numbers the towns will get will be our best estimate. We’re still refining our best estimates, but I expect that will be done over the next month.

“Towns have told us they need that information as soon as possible,” she added. “We’re working to make that happen.

“The other thing we’re going to focus on, over the next months, is a pre-subscription campaign. We won’t build out (the fiber optic network) in a town until the town has at least 40 percent (of its subscription base), who have signed up and given a deposit.”

Webb said pre-subscribers will be asked to pay a $50 deposit, which will go into an escrow account; once the town is wired, that deposit will be used to reduce their first Internet service bill.

The cooperative has more than 40 member communities. Their pre-subscription campaign will begin in late January. In February and March, WiredWest and MBI will hold informational meetings with local officials and work on business and operational plans.

As WiredWest makes its way across Massachusetts, local communities are deciding whether or not to invest to take advantage of the new connection to the big pipe that is MassBroadband 123. Leyden, population approximately 700, will vote at its annual spring town meeting whether or not to work with WiredWest to deploy fiber in Leyden.

A December article in the Recorder reported that the Selectboard voted to support the measure which would require a two-thirds vote at the annual town meeting. A debt exclusion vote will be held if that measure passes and requires a majority vote. The debt exclusion will allow Leyden to borrow in order to fund the municipal build out.

The current estimate for a network in Leyden is between $900,000 and $1.77 million. The most recent decision by the Selectboard will allow MBI to develop a more accurate plan and detailed estimate according to the Recorder.

Part of Leyden has DSL service but a 2012 WiredWest survey indicated that 56% of Leyden residents were interested in better connectivity. Popular opinion in Leyden among locals is that lack of fast, affordable, reliable connectivity scares away potential home buyers and new businesses. Al Woodhull, Leyden's alternate WiredWest delegate told the Recorder:

A new DSL connection was one of the reasons Woodhull bought his home five years ago.

“The house had been on the market for several years, and the previous owner had been very pleased to get DSL, because she hadn’t been able to sell the house without any kind of high-speed Internet,” he said.

Elected officials in these smaller communities have tossed around the investment for months. Few of these small communities are accustomed to such large investments and political leaders understand the risk aversion. From a November Recorder article:

“I don’t think this is a hard sell for a finance committee, but I think it’s a terribly hard sell for a town meeting,” said Charlemont Finance Committee member Toby Gould. “Unless marketing comes up with proposals that are easily understood, they won’t buy it. ... They have to be convinced this project is worth investing in.”

Local channel WWLP spoke to Leyden residents in December [video below]:

James Finney has lived in Leyden over a decade and would welcome high speed internet access. He said, “If all the other places in the county are getting the high speed and we’re back in the older technology, it certainly is going to diminish the chances that we’re going to be able to attract the businesses and the educational opportunities that are out there.”

Community-Based Broadband Solutions: The Benefits of Competition and Choice for Community Development and Highspeed Internet Access

Publication Date: 
January 13, 2015
Author(s): 
National Economic Council and Council of Economic Advisors

Affordable, reliable access to high speed broadband is critical to U.S. economic growth and competitiveness. Upgrading to higher-speed broadband lets consumers use the Internet in new ways, increases the productivity of American individuals and businesses, and drives innovation throughout the digital ecosystem. As this report describes, while the private sector has made investments to dramatically expand broadband access in the U.S., challenges still remain. Many markets remain unserved or underserved. Others do not benefit from the kind of competition that drives down costs and improves quality. To help fill the void, hundreds of towns and cities around the country have developed their own locally-owned networks. This report describes the benefits of higher-speed broadband access, the current challenges facing the market, and the benefits of competition – including competition from community broadband networks. - Executive Summary

On January 13, 2015, President Barak Obama visited Cedar Falls, Iowa, to discuss his administration's plans to bring better connectivity to American residents and businesses. The centerpiece of his strategy involved removing state barriers to municipal networks and promoting local authority.

In tandem with that speech, the White House released this report. The report includes significant research from the Institute for Local Self-Reliance, including community profiles, economic data, and the role if municipal networks in competition.

Community Broadband Media Roundup - January 9

Susan Crawford’s latest piece on municipal broadband discussed a real problem that mayors of communities can have a definite impact in helping resolve: the digital divide.

Think of that divide, now amplifying and entrenching existing social problems in your city, as similar to a failure to provide a functional street grid. You don’t have to provide retail services yourself, just as you don’t have to provide the cars and businesses that use your streets. Consider the case of Ammon, Idaho, a small conservative town that built a passive fiber (as opposed to fiber-optic) network over which a host of competing service providers can sell directly to residents. Only a city builds streets; similarly, no private company would have an incentive to serve everyone with basic infrastructure, but every private company will rejoice in having reasonably-priced, unlimited communications capacity as a basic input into everything it needs to do. For more evidence, look at Chattanooga, Tennessee.

In Massachusetts, WWLP’s Anthony Hill reported on the small city of Leyden, whose residents may finally be getting high speed Internet access. The city is supporting a $2 million project, which will be up for a vote by residents this coming spring. 

The Monroe Courier reported this week on how 25% of Connecticut towns could soon be a formidable force against big cable. The cities are joining together to demand better connectivity and to make the state the nation’s first Gigabit State. Our story on Connecticut here.

“The response from our state’s towns has been overwhelming,” Consumer Counsel Katz said.  “I’ve heard over and over that municipal officials are frustrated with available internet speeds and the cost to their towns of upgrading internet networks.  These 46 municipalities have made the decision to take control of the situation.  From the high school to the town hall to the library, the demand for faster internet speeds and greater bandwidth is ever-increasing. Businesses face the same challenges, and we know more residents than ever are asking the same question: How do we get faster, cheaper, more reliable internet? Partnering with the private sector to examine the best way to build and finance these Gig networks is the first step in making them a reality in Connecticut.”

From California’s Mendocino County, we found yet another reason why communities should consider municipal fiber: residents there are still dealing with damage inflicted after an AT&T broadband outage left people with out phone and Internet for nearly 45 hours! Adam Randall with the Ukiah Daily Journal reported that officials say the outage was due in part to AT&T’s refusal to upgrade its copper wiring.

“AT&T's unwillingness to address repair issues in Mendocino County in a timely manner is something that has continued to irk [chairman of the Broadband Alliance of Mendocino County, Jim] Moorehead, along with other officials, including Congressman Jared Huffman.

Some of the affected customers are now experiencing landline outages, with the biggest concern being those who are not able to connect with 911 in case of an emergency, Moorehead said.”

Joan Engebretson wrote about North Dakota’s surprisingly high fiber-to-the-home percentage

…because North Dakota is so rural, 96% of the state (on a geographic basis) is served by one of 18 small rural telecom companies – and those companies have made deploying FTTH a high priority.

The small companies’ rural status also has enabled them to benefit from several USDA programs. According to a report released in late December, the USDA has invested more than $330 million in broadband in North Dakota since 2009…

Brian Heaton with GovTech covered Iowa governor Terry Branstad’s plan to “connect every Iowan.” 

“For Iowa to remain competitive in an increasingly global marketplace, we must connect every acre to high-speed broadband Internet,” Centers said. “Not only does that mean connecting agriculture to high-speed Internet, but it also means making sure Iowa’s schools have the ability to give our children access to educational resources available online and main street businesses can connect with the global marketplace.”

Google and Title II

The FCC’s decision on reclassifying the Internet as a utility could be music to Google Fiber’s ears.

TechDirt’s Karl Bode again weighed in on how ISPs use utility pole rights to block both private and municipal broadband projects:

Bureaucratic pole attachment rights negotiations are already sometimes annoyingly cumbersome, but they're also one of many ways incumbent ISPs thwart competitive efforts. Municipal broadband efforts in Utah, for example, were hindered by a litany of Qwest (now CenturyLink) lawsuits aimed at blocking local community ISP Utopia from having access to the company's poles. In Austin, where AT&T owns around 20% of the city's utility poles, Google Fiber ran into some initial obstacles getting pole attachment rights because AT&T argued Google wasn't officially a telecom company. 

And Martin Blanc with BidnessEtc continued to explain how the search engine giant would benefit greatly from reclassification as Title II.  

“[Google Director of Communications Law Austin Schlick] told the FCC in a letter last week that such reclassification will promote competition in the industry and induce more investment in the sector, and will also promote the provision of broadband Internet to more markets.”

Reid Schram with Epoch Times broke it down to Google's bottom line:

“Google is asking for this because as they’ve been trying to roll out their high speed Google Fiber service to different areas, they have run into major problems getting permission to access things like utility poles and cable carrying conduits. AT&T and Comcast have long been afforded ease of access to these key pieces of infrastructure, as they are classified as a cable tv provider, and thus a utility."

2015

A couple of writers this week commented that America’s slow-to-the-draw connectivity may be a good thing– it could serve as a wake up call for communities that want to take back their local authority. 

Bruce Kushnick predicted 2015 will include a lot of hair-pulling by cable and phone customers: 

... There is one shining light -- A wise friend of mine once said, "It has to get so bad that people actually notice." With 4 million people commenting about Net Neutrality, the so called "ISPs" being considered the 'most hated companies in America' in 2013 and Time Warner and Comcast being the most hated companies in 2014 -- out-stripping every other industry, or that the major media actually used the term "Title II"-- maybe, just maybe, the sheep have woken up from their slumber.

But, right now, for communications, the year 2015 looks like it will just suck to be a customer of America's telecom-cable trust."

The Washington Post’s Brian Fung reported on the proposed new definition of broadband: 25 Mbps. He said that Wheeler’s recommendation recognizes that the government is finally catching up to technology advancements:

“In 2012, the most recent year for which the FCC has published data, 94 percent of Americans already had access to download speeds of at least 3 Mbps. While that may have been enough for most people then, it represents the bare minimum now."

Top of the Dung Heap Awards 

Tech Dirt’s Karl Bode and Erika Rawes with The Wall Street Cheat Sheet listed the Top 10 WORST businesses in 2014. Spoiler Alert: SEVEN out of the 10 from Big Telecom. We could have been knocked over by a feather by shear surprise… not really.

"It’s frustrating. And although the customer service rep claims to “understand you are frustrated today,” there is only so much these reps can do, given they are trained to utilized the most inexpensive and cost-effective potential “solutions” for the business, as opposed to doing what’s easiest and most convenient for the customer.

On top of the fact that customer service reps are often trained to lean toward inexpensive solutions that drive customers crazy, most reps are also working for sub-par wages. According to the Bureau of Labor Statistics (BLS), customer service reps are paid median hourly wages of around $14.85 per hour and those on the lower end of the wage scale earn less than $9.50 per hour. However, in 2001, the median hourly wage for these representatives was $12.23 — or $16.31 in today’s money.

Not only have wages declined for these workers, automated systems and online systems have reduced the need for them. Sure, customers want human interaction, but they also want that interaction to be friendly and productive. This personal and friendly interaction is something so many businesses lack."

But you can take (some) solace in this: you may now find it easier to complain about that telephone and cable service! 

The FCC unveiled its new “one-stop shop” complaint site for filing and tracking complaints about robocalls and fraudulent charges. Teresa McUsic with SavvyConsumer gave a full list of where and how to complain early, and often.

Local Voices Show Support for Local Connectivity Options

Our readers have heard the media murmur around municipal networks steadily grow to a loud hum during the past year. An increasing number of local press outlets have taken the opportunity to express their support for municipal networks in recent months.

In communities across the U.S. letters to the editor or editorial board opinions reflected the hightened awareness that local decisionmaking is the best answer. Support is not defined by political inclination, geography, or urbanization.

Last fall, several Colorado communities asked voters to decide whether or not to reclaim local telecommunications authority hijacked by the state legislature and Qwest (now CenturyLink) lobbyists in 2005. Opinion pieces from local political and business leaders in the Denver Post and the Boulder Daily Camera encouraged voters to support the measures. Downtown Boulder Inc. and the Boulder Chamber wrote:

Clearly a transparent public process is appropriate for identifying the best path to higher-speed infrastructure. One thing is certain. Approving the exemption to State Law 152 is a step in the right direction.

Expensive service, poor quality connections, and limited access often inspire local voices to find their way to the news. Recently, City Council Member Michael Wojcik from Rochester, Minnesota, advocated for a municipal network for local businesses and residents. His letter appeared in the PostBulletin.com:

If we want to control our broadband future, we need to join successful communities such as Chattanooga, Tenn., and Lafayette, La., and create a municipal fiber network. In many cities around the world, residents get 1 gigabyte, bidirectional Internet speeds for less than $40 per month. In Rochester, I get 1 percent of those speeds for $55 per month. I believe if Bucharest, Romania, can figure this out, Rochester can as well.

Last summer, Austin Daily Herald reporter Laura Helle wrote in support of the Minnesota community's proposed Gig Austin project. She acknowledged that there were those in the community who considered their Internet access "fine" but "fine" would not sufficiently encourage growth and economic development.

In May, the Olympian Editorial Board suggested several communities in Washington open up municipal fiber networks for consumer use.

Some editorials or letters we see support specific projects. Connecticut community media outlets are also voicing support for a statewide initiative commenced last fall. Hartford Business published an opinion piece from State Senator Beth Bye and Consumer Counsel Ellin Katz on the need for better connectivity in the state. They then followed up with an editorial supporting the plan:

To be frank, investing in high-speed Internet infrastructure hasn't been an issue high on our priority list, but when you look at the statistics and the economic implications, it is something state policymakers and the business community should look at seriously.

A number of communities have expressed interest in joining the Connecticut effort and journalists and editors in communities like Wallingford have published pieces encouraging their local leaders to participate.

Bill Nemitz, writing for the Portland Press Herald, and Stephen Betts at the Bangor Daily News highlighted the promise of municipal networks in Maine. Nemitz believes Maine should consider a network similar to Massachusetts' WiredWest or take a closer look at Leverett. The Daily News touted Rockport's investment as a locally driven initiative:

As Rockport lights its fiber, many other towns across Maine contemplate the economic and quality of life benefits fiber promises. The network wouldn’t have moved forward without the support of businesses and institutions, as well as local taxpayers, who believed in the value of fiber. Private investment and revenue from the town’s Tax Increment Financing account funded the project.

Reading Newspaper NYC

The Daily News writes fondly of Rockport's local self-reliant approach: "...towns across the state would do well to take notice of Rockport's example."

In communities where projects have been considered, local media has felt compelled to express to their support. In Roanoke County, Virginia, a project has been debated for over a year. In July the Roanoke Times Editorial Board published "Our view: Strike up the broadband" in support of the project.

Recently, we reported on a collaborative project in McHenry County, Illinois involving the county, a nearby community college, a school district, and the city. In December, the Northwest Herald supported the project with an editorial, citing taxpayer savings and potential economic development.

Economic development is often cited as one of the most important reasons local citizens, leaders, and editorial boards support local initiatives. The Editorial Board of AL.com ended 2014 with strong support of a proposed plan to develop a fiber optic network to attract business:

We urge city leaders move ahead with all deliberate speed on our own "Gig City" project, and all the local governments and business support organizations in our region to work in partnership to create a new atmosphere of excitement for entrepreneurism.

Such jobs, created handful by handful in small companies with large potential, will boost our Rocket City to new levels of success.

We also came across an editorial encapsulating the process and the success of local connectivity in The Dalles, Oregon. The network paid off its debt ahead of schedule. The Dalles Chronicle covered the story, highlighting the benefits of the network but also providing a brief history of the tumultuous history behind the decision to invest in a network. Ultimately, the community's success was the realization of their vision which is now their fiber optic network asset, QLife. From the editorial:

Their vision has been validated over and over in the subsequent years.

QLife isn’t the only benefit that has come from a community-wide vision.

Every community needs visionaries to help shape its future and The Dalles one has reaped benefits from visionaries as it has materially transformed itself over the decades.

But every community also needs hard-headed pragmatists to question the need, analyze the plan and help make sure any vision stands up under public scrutiny.

Only through this crucible of diverging perspectives does truly sound public policy emerge.

QLife is a testiment to effectiveness of that crucible.

Beleve it or not, these are only a few of the letters to the editor and editorials we see on a regular basis in support of local telecommunications authority, specific municipal projects under consideration, or from a public that knows local connectivity needs a boost from the community.

If your community suffers from poor connecivity for residents, business, or public institutions, you should consider the possibilty of a community network initiative. Writing editorials and letters to the editor in local media is a good way to find like minded citizens and bring attention to the issue.

For more on starting a community network initiative in your community, check out our Community Network Toolkit or many of our other resources.

Photo of the newspaper stack courtesy of Globalimmigrantnews through Wikimedia Commons. Photo of the newspaper reader courtesy of c_pichler through Wikimedia Commons