How do we connect rural America? Unreliable, slow Internet service with data caps is the norm for much of the country. Even though the federal government gives billions of dollars to large telecom companies, North Carolina is one of the many states that still has an urban and rural digital divide.

Western North Carolina Public Radio (WCQS) recently spoke with our Christopher Mitchell about local ways to improve rural Internet access. While Christopher spoke of electric cooperatives, two other initiatives are also seeking creative solutions in the western half of the state.

Potential Service from Electric Cooperatives

Communities across the U.S. are already bringing better connectivity to their homes and businesses. Specifically, Christopher pointed to the growing number of electric cooperatives providing Internet service: 

“When you look at the threat communities face from not having broadband Internet—the way people are moving away, and fewer people are willing to move in—these electric membership corporations really have to think about what they can do to make sure there’s a high quality of life.”

In our 2016 North Carolina Connectivity report, we explored the work of two local electric cooperatives, Lumbee River and Blue Ridge Mountain. They collaborated with telephone cooperatives to provide high-speed Internet service in the several rural counties near Georgia.

Spotlight on Local Solutions

The WCQS article reported on two more local initiatives: the community network in Highlands, North Carolina, and the nonprofit Land of Sky Regional Council. 

Back in 2015, the people of Highlands saw that poor Internet access was hurting their community. They quickly built the Altitude Community Broadband network. Highlands Internet Technology Director Matt Shuler told WCQS: 

The 2017 Broadband Communities Summit, Fiber: Get In The Game Of Gigs, is approaching fast. From May 1 - 4, the Downtown Sheraton in Dallas, Texas, will be packed with policy wonks, advocates, experts, and vendors all mulling over the importance of high-quality connectivity. You can still register online.

Once again, the Coalition for Local Internet Choice (CLIC) will hold a special preconference session on Monday afternoon. Christopher will participate in the CLIC session as a panelist on the section titled, “The 2017 State Legislative Session: Challenges and Opportunities for Local Internet Choice.” It’s scheduled to start at 2 p.m. and the panel will discuss various state legislative measures this session and state barriers in general.

Christopher will also be on Tuesday’s Blue Ribbon panel as part of the Economic Development Program at 3 p.m. Lev Gonick, CEO from OneCommunity will moderate the discussion and the other speakers will be Nicol Turner-Lee, a Fellow in Governance Studies at the Center for Technology Innovation from the Brookings Institutions and Hilda Legg, Vice Chairman of Broadband Communities. Here’s a description of the topic from the agenda:

We now have a new administration, a new congress, and a new FCC.  They are all focusing on new investment strategies, accelerating high-capacity wireless deployment, and addressing the digital divide.  What does all this mean for local communities?  Can public-private partnerships provide fertile common ground?

Check out the full agenda for the main event and for the CLIC preconference session. 

Earlybird full pass registration expires on April 19, so register now for the best price.

The community of Rock Falls, Illinois, is well on its way to developing a gigabit municipal network to offer better connectivity to residents, businesses, and public facilities. Last week, the City Council adopted an ordinance that allows the city to issue general obligation bonds to fund citywide fiber-optic Internet infrastructure.

Following Demand

The city’s plan will expand first in business corridors and then use the fiberhood approach in residential areas, building only after a certain percentage of households preregister. The plan divides the city into 14 fiberhoods with each area’s build out cost estimated to be approximately $250,000. Residential fiberhoods will require 45 percent participation prior to construction. Consultants estimate citywide buildout costs will be $13 million; the City Council authorized bonding for that amount. The first bond issue will be $4.1 million likely to happen in early May if approval proceeds as planned.

The City Council authorized the first phase of the project to begin - network design and project administration - which will cost approximately $207,000. The process to issue GO bonds will start in March and city leaders hope to have the backbone completed by the end of June.

Most publicly owned Internet infrastructure is funded by revenue bonds, avoided costs, or interdepartmental loans rather than GO bonds. When funded by general obligation bonds, a project is backed by the credit and taxing power of the issuing jurisdiction and the resource is always publicly owned. Clearly, the community of Rock Falls recognizes how critical the investment is to the community's future.

From The Mayor

In his recent State of the City address, Mayor Bill Wescott focused on three factors that drove the initiative: growth, the city’s strong finances, and local control.

While it’s common knowledge that economic development needs better connectivity than what is now available in Rock Falls, Wescott noted that residents stuck with 10 - 20 Megabits per second (Mbps) download Internet access need and deserve higher capacity connectivity to participate in the modern economy. He defined “growth” broadly, encompassing jobs, education, innovation, public safety, and government.

The city of West Plains, Missouri, is now offering high-quality fiber connectivity up to 1 Gigabit (1,000 Megabits) per second to local businesses. The community is also exploring the possibility of a pilot project to a limited area of households as the city considers whether or not to also offer Fiber-to-the-Home (FTTH).

No Time To Dawdle

According to City Administrator Tom Stehn, the decision to move forward was prompted by the state legislature: first last year's HB 2078 and now by SB 186, which will be heard in committee tomorrow, Feb. 14th. City leaders decided to preserve their local authority by establishing a broadband utility and expanding a plan to improve local connectivity. Since they are up and operating now, they expect to be grandfathered in under the language of the statute.

Open For Business

The network is now serving the West Plains Senior Center and the Ozarks Small Business Incubator. Ozarks Medical Center may soon be on the network and, according to Stehn, the city is still deploying the network but wants to let local businesses know that it is up and running. Access from incumbent providers is available in West Plains, but prices are high and some local businesses report rates up to three times those paid for similar needs in urban areas. City leaders see the network as an economic development tool that will attract new businesses and will help control prices for existing businesses and keep rates in check for residents.

West Plains is home to approximately 12,000 people and the county seat in Howell County. The town is in the center of the county, which is located on the southern border. Missouri State University has a campus at West Plains with a number of Associate degree programs and the community has an airport, the Heart of the Ozarks Fairgrounds, and several private schools in addition to the public school system.

Our newest fact sheet, More than just Facebook, provides an overview on how Internet access and fast, affordable, reliable connectivity reaches most aspects of our lives. We provide statistics on economic development, education, and methods of delivering Internet access. This fact sheet is a good introductory tool that points out how Internet access is much more than just social media.

We also offer some explanations of concepts that may not be familiar to people who don’t work in the telecommunications field or advocate for municipal networks. This fact sheet is a tool that lays out what publicly owned Internet infrastructure and better connectivity can mean for your community.

Share it with friends, relatives, and your elected officials who might wonder if they could do more than “Like” pithy posts if they had better connectivity.

Download More than just Facebook.

Local officials in Columbia County, Georgia, wanted better public safety communications, synchronized traffic signals, and better connectivity for government facilities. They decided the best strategy was a publicly owned network and their decision is creating opportunities they hadn't anticipated.

When he considers how the county expanded its fiber network to improve economic development, education, and public savings, Columbia County Broadband Utility (C3BU) Broadband Manager Lewis Foster still sounds a little surprised. After all, Columbia County planned on using the network for a limited purpose, but then they realized the diversity of the asset. "It was almost an afterthought," he says.

Poor Options Created A Positive Path

Before the idea of a publicly owned network saw the light of day in Columbia County, local leaders contacted the incumbent providers to set up a dark fiber lease. To their dismay, incumbents AT&T, Comcast, and WOW, would not lease the county dark fiber.

County officials approached incumbents in 2007 and 2008 hoping to secure a dark fiber lease. The large providers, however, said they either didn’t have any dark fiber to lease, they could offer lit services, or they would build a dark fiber network for the county to use. Incumbents demanded a model where the county would pay the construction costs but the infrastructure would be owned and operated by the incumbents – who would then charge the County for access to the network the county had paid for. Foster recalls that incumbents we’re most interested in charging premium rates for lit services. Columbia County officials wanted a better option and found a more fiscally responsible approach in simply owning the network.

High-quality connectivity from the local cooperative is attracting economic development to rural Minnesota. Consolidated Telecommunications Company (CTC), began developing a fiber-optic network in the Brainerd area in the early 2000s; as the cooperative has expanded the network, businesses are getting fast, affordable, reliable connectivity.

Connected Satellites

A recent Brainerd Dispatch article highlighted several businesses that credit the local workforce and the network for their decision to build satellite offices in the Brainerd area. In addition to “battle-tested sales people who can establish relationships with customers and can ‘close the deal,’” GovMint.com’s Director of Sales Jim Martin told the Dispatch:

Equally important is the area's fiber optic network, a high-speed Internet connection that allows the sales staff to access the company's giant customer and product database, and efficiently complete online sales forms.

…

Martin said the company relies on its computer system for call routing, customer information, online orders and sales leads that come through the Internet. GovMint.com's sales staff makes 150-300 customer calls a day.

"The system has to be reliable or Jim's phone starts ringing," Martin said. "The service we have in Crosslake is very fast and very reliable."

The company sells rare and unique coins and has headquarters in Burnsville, Minnesota; the satellite office employs 25 people. The company has doubled revenue over the past five years and needed to expand so established the office in Crosslake, near Brainerd and on the CTC network.

Great For The State

The Minnesota Department of Human Services chose Brainerd for its service center in part because they needed access to a network that could handle its technology demands. Applications are processed digitally with high bandwidth applications that require access to large state databases. Fiber-optic technology is the obvious choice to handle the work efficiently. There are 160 employees now working in the state’s DHS service center.

The latest addition to our list of fact sheets focuses on Virginia: Municipal Networks Deliver Local Benefits. We noticed that municipal networks in the “Mother of States” have spurred economic development, saved taxpayer dollars, and improved local connectivity. 

A number of local governments in Virginia that have invested in Internet network infrastructure have attracted Internet Service Providers (ISPs) to use the publicly owned assets to offer services to residents and businesses. Local governments are using fiber-optic networks to improve public safety, take control of their own connectivity needs, and attract or retain employers.

Download the fact sheet here.

Learn more about the Roanoke Valley Broadband Authority (RVBA) open access network, located in southwest Virginia. Christopher spoke with Frank Smith, President and CEO of the RVBA for episode 221 of the Community Broadband Bits podcast.

Take a look at our other fact sheets; we will continue to add state-specific editions so check back for more. Subscribe to our weekly email for a run down of stories so you can stay up-to-date on what's happening in community broadband networks.

On January 1, Wayne County, North Carolina, issued a Request for Information (RFI) for high-speed Internet service expansion or delivery.  The due date is February 28, 2017.

Survey First

Prior to releasing the RFI, the county conducted a survey that they made available online and in paper form; they sent home copies with students in the public school system. They received 628 responses of which 13.8 percent of respondents said they don't have Internet service at all. Of those that do not have the service, 58.1 percent say there is no company that will provide it to them and 23.7 percent say they can’t afford it. Fifty-nine percent of respondents were dissatisfied with their Internet access; the reason were speed, cost, and reliability, in that order.

Looking For Ideas Next

The county’s RFI expresses their desire to work with private sector providers to bring connectivity to all areas of the county, especially the areas that are currently unserved. Their goal is to get residents and businesses connected with speeds that reach the FCC’s defined broadband speeds of 25 Megabits per second (Mbps) download and 3 Mbps upload.

In order to facilitate the efforts of the private sector, Wayne County has asked potential respondents to address how issues such as pole attachments, conduit, and dark fiber would fit into their proposals. They also want respondents to let them know how federal, state, or local regulations may hamper ideas for improving connectivity in Wayne County:

Regulatory environment: Description of any rules or regulations at the federal, state or local level that could impact the feasibility or underlying economics associated with the proposed solutions. Responses should also include an explanation of any forms of proposed regulatory relief, including streamlined permitting, which could improve the economic case for the business models or network solutions proposed or for other network solutions that respondents considered but dismissed due to existing regulations and their effect on economic viability of such proposal.