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Some Good News in UTOPIA

As should happen with entities that are accountable to the public, the 2011 audit of the UTOPIA network in Utah is available for the public to read. In short, it appears that UTOPIA has continued its strong recovery.

Jesse at Free UTOPIA has the story and a rebuke for the Comcast-paid spinmeisters at the UTA using the report to attack the network (when was the last time Comcast released a similar audit?)

The golden ray of sunshine in the report is a jump in total revenues of 98.7% over the prior year while expenditures dropped 7.2%. (The UTA chose to focus on just operating revenues and omitted the information about dropping costs.) Saying that this is a huge improvement is an understatement, especially when this doesn’t include any of the new UIA subscribers in the mix. While there was a small drop in total subscribers (a net loss of 210 thanks to the Prime Time meltdown), the period from July 1 to December 31 netted an additional 1400 subscribers via the UIA. This isn’t included in the audit report since 1) the audit report covers the period from June 30 2010 to June 30 2011 and 2) all new residential subscribers are being brought on via the UIA and will be included in a separate audit report beginning next year.

...

So the short of it is that UTOPIA has posted huge increases in revenues, a modest decrease in expenditures, and it well on-track to sign up thousands of new customers by the time their current fiscal year closes. If that’s not success, I don’t know what is.

Provo to Write off Some Debt of Struggling iProvo Network

Provo built a city owned FTTH network after its public power utility started connecting its substations with fiber-optic cables in the early 2000's. iProvo ultimately developed along similar open access lines as UTOPIA, but unlike UTOPIA, Provo did not actually want to operate on a purely wholesale model.

iProvo was forced into the wholesale-only model, where the publicly owned network offered wholesale services to independent ISPs that then resold service to residents and businesses. Comcast and Qwest (now CenturyLink) recognized the threat posed by municipalities building next generation networks -- particularly in communities that did not even have full DSL and cable coverage from the giant providers that long delayed upgrades, knowing that subscribers had no other options.

Comcast and Qwest went to the state legislature and did what they do best -- bought influence and pushed through laws to essentially prohibit publicly owned networks from offering direct retail services, knowing that the wholesale-only approach had proved a very difficult model to work financially.

UTOPIA had long had a vision of making the open access, wholesale-only model work (that proceeded to largely fail, for a variety of reasons -- only to start turning around in recent years) but Provo, with its public power utility, was denied its preferred model of offering services directly.

iProvo was built at a cost of $40 million and has operated in the red since, though a number of postive externalities from the network was not included in those calculations. For instance, City Departments had access to much higher capacity connections than were available previously and were not charged for them (a poor practice in our estimation). For more details on iProvo, I recommend a video of a discussion in 2011.

At any rate, iProvo was then sortof sold off to a private provider (sort of because the city is still on the hook for the debt) in large part because private providers are not as crippled by state law. Unfortunately, the network has already developed a bad reputation for many (thanks to the state law preventing Provo from being able to ensure a good subscriber experience).

And now Provo is poised to write off $5.4 million debt, one of the worst case scenarios in community networks. Electicity ratepayers will shoulder the burden:

The new "Telecom Debt Charge" is set to run 15 years — until the iProvo bond is repaid — and costs homeowners $5.35 per month and commercial customers $10 per month plus 2.3 percent of their electricity bill.

This is not a done deal - the City Council will decide the matter on January 17, so the citizens still have an opportunity to raise their voices on the matter.

The history of iProvo suggests a few things.

  1. State laws that cripple local authority to build essential infrastructure are poor public policy. Unfortunately, it is great policy for a few giant companies that use their lobbying power to restrict competition any way they can.
  2. Even with its advantages (not being crippled by state law), a private provider could do no better than the public provider. Surveying community networks nationally, which are often built it the areas hardest to serve with broadband, community networks have a better track record than the big privately owned cable and phone networks.

Business Week Tackles Anti-Community Broadband Lobbying

Publication Date: 
December 1, 2011
Author(s): 
Alison Fitzgerald
Author(s): 
Brendan Greeley
Publication Title: 
Business Week

Brendan Greeley and Alison Fitzgerald have authored an in-depth exposé of the role the American Legislative Exchange Council (ALEC) played in passing a law in Louisiana designed to cripple community-owned networks ... while falsely claiming the bill was about creating a "level playing field."

This article may not have been possible without the work done by the ALEC Exposed folks at the Center for Media and Democracy.

The aptly-titled "Pssst ... Wanna Buy a Law?" article starts with the background of one of our favorite community broadband champions: Joey Durel, the Republican City-Parish President of Lafayette, Louisiana.

In April of 2004, Lafayette announced their intention to do a market survey to get a sense of whether the community would be interested in a publicly owned FTTH network run by the public utility. By that point, it was not possible to introduce new bills at the Louisiana Legislature. Or at least, that is a technicality when it comes to the lobbying prowess of big cable and telephone companies (mainly Cox and BellSouth - one of the major companies that later became AT&T).

Worried about losing their de facto monopolies, they tapped State Senator Winnsboro to take an existing bill, delete all the words from it and then append their anti-community broadband (anti-competitive) language.

The lobbyist brought back to Lafayette a copy of what would become Senate Bill 877. It named telecommunications as a permitted city utility, then hamstrung municipalities with a list of conditions. It demanded that new projects show positive revenue within the first year. It required a city to calculate and charge itself taxes, as if it were a private company. Cities could not borrow startup costs or secure bonds from any other sources of income. The bill demanded unrealistic accounting arrangements, and it suggested a referendum that would have to pass with an absolute majority. It also, almost word for word, matched a piece of legislation kept in the library of the American Legislative Exchange Council. The council’s bill reads, “The people of the State of _______ do enact as follows … ”

According to Ellington, he substituted the bill after a lobbyist for several of the state’s cable companies approached him, concerned about Lafayette’s project. Ellington’s district did not have plans to run fiber. Nor did any other city or parish in the state. “We were just making sure that the field was level,” he says. “We weren’t trying to keep them from doing what they wanted to do, we just wanted to make sure the public entity couldn’t go in and shortstop the private entities.” Ellington is probably sincere about that. The lobbyist who came to him probably wasn’t. The bill was not designed to level the playing field. It was designed to keep new teams on the sidelines.

The story goes on to track this bill back to Utah in 2001 (when Comcast and US West (later Quest and now CenturyLink) wanted to outlaw communities from building their own networks -- often in areas the private companies had refused to offer access to the Internet anyway). ALEC serves to spread those bills around the nation. When enacting corporate agendas, legislators prefer to get their bills from a nonprofit (ALEC) as opposed from directly from the corporations. Nevermind that the same corporations still write the bills and fund ALEC. It is sufficiently removed for what passes for democracy in America.

LUS Fiber

The bill passed. Lafayette managed to remove some of the ALEC bill’s barriers to entry but, as Huval had predicted, the law embedded into Louisiana code a set of handholds for future litigation. BellSouth and Cox Communications called for a referendum in Lafayette, which the law only suggests. The city’s attorney determined that the petitions to force a referendum did not meet the city’s standards, and BellSouth sued. Lafayette lost on appeal, paid for a referendum, and BellSouth ran ads against approving the project. (According to KLFY, a local television channel, Cox paid for a phone poll that suggested a government-owned provider might ration television on Tuesdays, Thursdays, and weekends.) Lafayette tried to issue bonds, and BellSouth challenged them. By 2007, when the Louisiana Supreme Court upheld the bond issue, Huval estimates that the city had paid $4 million in legal fees, more than the cost of the original fiber ring. A spokesperson for AT&T, which now owns BellSouth, says the company has backed away from BellSouth’s aggressive approach. But the damage is done. As with Utah, no other city in Louisiana has attempted to follow Lafayette.

According to data provided to Bloomberg Businessweek by the Sunlight Foundation, which posts government information online, state legislators who have signed on to sponsor the ALEC bill limiting municipal telecommunications have tended to receive donations from local cable and phone incumbents, as well as rural telephone associations. The pattern is consistent across states. In North Carolina, where the bill passed in May of this year after four attempts, these companies and groups consistently gave more money to the bill sponsors.

Noble Ellington hasn’t followed what became of his bill. “I just hope we fixed it,” he says, “so private industry and the city and parish were satisfied with what we did.” Terry Huval and Joey Durel both travel around the country now, talking to other small towns about how to get wired. Durel believes it’s going to get worse before it gets better. Huval is working with towns in nearby states but won’t say where. When a plan goes public, he explains, a bill—that bill—is not far behind. ALEC’s model bill on municipal broadband works because the idea of a city providing Internet access is alien to even most lawmakers. If a bill shows up at the right time, in response to one or two cities, it smothers an idea that hasn’t yet gathered many defenders. “I tell people this is not for the faint of heart,” says Huval. “If you don’t have the drive, don’t even start.”

We deeply covered the fight in North Carolina's legislature funded by Time Warner Cable. The bill in North Carolina was carried by ALEC members.

Most of the state laws restricting community broadband initiatives are included on this preemption map.

This is the kind of story that should be forwarded to elected officials. We are likely to see more of these cable and phone company attacks on local freedom next year than we have in any other year since 2005. We need to prepare and educate ourselves.

You can read our previous coverage of Lafayette here.

iProvo Decision Spurs Civic Discussion

Jesse Harris, of the excellent Free UTOPIA blog, gave a presentation explaining broadband network concepts and definitions without technical jargon.  He also offered a history and recent events update about iProvo in a special meeting.  If you want to learn more about the group sponsoring the event, this is apparently the best place to check in.

iProvo was a muni fiber network that was hobbled by the Comcast and Qwest-controlled Utah Legislature.  After years of struggling in the face of unique barriers only aimed at publicly owned networks,  the local government decided to privatize the network.  Unfortunately, the private partner has not succeeded either, leaving Provo with a difficult decision ahead.  

Jesse explains some of the history in this short presentation and then takes some excellent questions from the audience.  Those of us familiar with different types of broadband technology may skip ahead to the part specifically about iProvo.  

Well done, Jesse.  

Video: 
See video

iProvo at Crossroads: Decision Point Ahead

Free UTOPIA has published some interesting information about iProvo, a broadband network that was originally publicly owned but crushed under the weight of harassment from Comcast and Qwest via the state legislature. iProvo was built around the same time as UTOPIA and was quite similar but not attached to it.

A few years back, it was privatized … sort of. The debt remained with the City even as they hoped the private service provider would be able to cover the necessary payments. That arrangement has not worked out.

Jesse Harris at Free UTOPIA has done a great job of continuing to cover both UTOPIA and iProvo, doing interviews with key people and digging into details to a great extent. This article explaining iProvo's difficult position is no different, presenting the dilemma from multiple points of view and assessing the options.

Most of you are already aware that Veracity’s reserve fund for iProvo has reached the point of potentially triggering a default. From the news stories you’ve read, odds are good that you think that Broadweave 2.0 is about to come crashing down on the city. I’ve sat down with Veracity and Mayor Curtis to get the real deal story and I don’t think it’s the apocalyptic scenario that sells papers and glues eyeballs to evening newscasts.

Read the full article to get a better sense of what options Provo has.

Update: Thanks to reader Jeff for providing some additional links with information about iProvo. Video from a recent iProvo meeting and a blog post on the latest from iProvo.

Layton and Centerville Start Seeing UTOPIA Benefits

When the UTOPIA network buildout stalled in 2007, some communities were left entirely unserved by a network they helped to create. But now at least two of those towns are finally getting connected to one of the nation's fastest networks where they can choose among many service providers, a rarity in the duopolistic world of US broadband.

The broadband stimulus programs is giving UTOPIA a new lease on life, expanding the middle mile capacity it needs to then connect more residents and businesses. And the community anchor institutions -- schools, libraries, city halls, and more -- will finally have robust reliable connections.

“We’d love to have it,” said Cris Hogan, executive vice president of Hogan & Associates Construction in Centerville. “It’s much faster, with more capabilities, and we’re hoping less expense.”

As a commercial builder, Hogan’s company frequently transfers detailed documents and plans to subcontractors electronically. Under current bandwidth conditions, that process can be time consuming, he said.

Hogan’s wait for screaming-fast Internet could soon be over.

“No one in Centerville has Utopia right now but they’re getting close with the stimulus,” said Blaine Lutz, the city’s finance director. His workplace, Centerville City Hall, should be hooked up by October.

The current expansion will connect 141 anchor institutions in the two communities as well as many more in Payson, Orem, Murray, Midvale, West Valley City, and Perry.

As of now, residents generally have to pay a steep upfront $3,000 connection fee for the physical connection, but local governments are investigating different options to allow residents to connect to the network affordably, as Brigham City did with a special assessment area.

As for the capacity of the network and value offering, it crushes Comcast.

UTOPIA Expanding into Centerville with Broadband Stimulus Award

Centerville is finally getting the fiber-optic network it wanted, after many years of waiting. UTOPIA has started work to expand its network, first to community anchor institutions and then to residents and businesses. UTOPIA had previously stopped expanding after problems with its business plan, management, and the intense opposition of incumbents Qwest and Comcast as well as other anti-government groups.

UTOPIA trucks have started working in Centerville this week, putting in hub and connector points that will help bring the long-planned fiber optic network to public institutions in the city.

Though this will also lay the groundwork for bringing the network to residents, the current phase of construction is covered by grant money that only involves government institutions. Construction on residential connections won’t begin until sometime this summer.

Centerville has been stuck with considerably less reliable wireless connections that do not offer anywhere near the capacity of fiber-optic cables. The network will go beyond the typical anchor institutions (e.g. City Hall, muni buildings, and often schools) to connect traffic lights as well -- an increasingly common approach.

After this phase, UTOPIA will begin expanding residential connections -- but they will prioritize areas that show the most interest in taking services.

Before the summer construction begins, residents should expect to see an information and advertising push explaining the different companies offering services on the UTOPIA network and seeking those wishing to sign up for the services (though UTOPIA and the UIA maintain the network, they offer no services. Outside companies, such as XMission, use the network for their services).

Placing the advertising before the construction will determine whether or not there’s enough demand to justify the expense of laying in the network in a given area.

UTOPIA continues to impress even past critics with its new management and approach.

Op-Ed Praises UTOPIA for Helping Utah

Kane Loader, the City Manager for Midvale and Chair of the UTOPIA board, penned a recent op-ed explaining why UTOPIA is important to readers. UTOPIA is a trailblazer in the US open access fiber-optic network space. After initial problems, the network is showing a lot of promise and has long offered some of the fastest speeds available in the US at the lowest prices.

Utah can lead the way in this digital future, and the cities of UTOPIA are proud to be part of the cutting-edge solution.

We are building this network not as a money-making operation, although our financial situation improves as our subscriber base grows. We are building this network for the same reason local governments built highways in the 19th century and airports in the 20th century: This infrastructure will be what connects our 21st century world.

Spanish Fork Telephone Benefits Community

Spanish Fork, a well-regarded community broadband network, is now offering triple-play services on its hfc network. Previously, the town was offering broadband and television but recently added telephone after feeling the time was right.

From the article:

John Bowcut, director of Information Systems for Spanish Fork, said 15 percent of homes signed up when told telephone service was available over the cable. The network only used door hangers to advertise at first because it intended to have a slow rollout. Then the service was promoted in the city newsletter.

SFCN's phone rollout was slow for a reason. Small neighborhoods were notified one at a time, which allowed the network to handle the load. Bowcut said they didn't want to open sign-ups citywide and then have to tell people their connection date was three months out. He said the most people had to wait this way was 10 days.

Initially about 1,500 homes signed up for phone service, out of 5,534 homes in Spanish Fork.

The new telephone service runs an economical $14.95 with a variety of features. 75% of the town takes at least one service from the network, perhaps because of the great customer service:

Perrins was a beta tester for the system. He thought going through that process was awesome. They fixed every problem quickly and fine-tuned the network. "It was fun because the employees were so excited and eager to find and fix the problems."

Prior to the telephone rollout, only some 60% of the community took a service from the network, as explained in this article

About 60 percent of Spanish Fork residents already subscribe to SFCN's cable TV and high-speed Internet. The customer appeal of the city-run communications utility is that Spanish Fork provides both the infrastructure and the service -- a practice that was actually outlawed by the Utah Legislature in 2004, though Spanish Fork was grandfathered in.

This means SFCN can cut out any middle-man service provider, which amounts to about $2 million in savings each year, Mayor Wayne Andersen said.

"I think it was a sad day when the state Legislature put the kibosh on that sort of thing," Andersen said. "This is our baby, and as long as we keep it running and working, it's ours."

This is an interesting development -- many networks are seeing fewer customers signing up for telephone services. Yet it appears to be quite popular in this community.

What is the difference when a community owns the network?

"Phone companies have been a little unfair with their customers," Bowcut said. "The cost of delivering voice service has continually gone down and the customer hasn't seen that decrease -- it's about time."

And yes, for those who care only about a private sector accounting model, the network runs in the black.

Private Sector Broadband Providers are Anti-Competition

We previously covered Qwest's admitted attempts to drive out competition in Utah, but the story has continued with the personal story of another subscriber forced to leave his independent service provider for Qwest's services.

I called XMission and they said the speed problem was with Qwest. I called the Utah PSC and got an expert on the line who explained the Telecommunications Act of 1996. He confirmed Qwest being able to choke out other ISPs on substandard speed-limited connections, while Qwest offers much higher speeds than our earlier DSL if Qwest is ISP. We sadly switched, after calling XMission and commiserating with them about this monopolistic practice. The PSC acknowledged this seems anti-competitive, but it’s the law. Who made such a law for Utah!?

As we have said on numerous occasions, without community broadband networks, the future of broadband competition is quite bleak... at least in the U.S. Canada's telecom regulator has shown far more courage than our FCC.