utopia

Brigham City Develops Alternative Method to Finance Publicly Owned FTTH

The good folks at Broadband Properties Magazine recently ran an article I wrote about Brigham City's use of a new financing model for FTTH networks. You can read it there in the nice layout and formatting, or here:

The UTOPIA project, an ambitious fiber-to-the-home network developed by a consortium of 16 Utah cities, has encountered difficulties that delayed its original buildout schedule. However, it is now building out fiber in Brigham City, one of the original cities in the consortium. Brigham City found a local solution to UTOPIA’s slow deployment schedule and created a model to speed buildout in willing communities.

Brigham City, a city of 18,000 in northern Utah, decided to form a voluntary assessment area – sometimes called a special assessment area – to finance the network buildout that will pass all homes and connect residents looking to subscribe. As with all wired networks, upfront costs are steep and typically require a heavy debt load. Brigham City’s unique approach may catch the interest of deployers unwilling or unable to shoulder that debt.

For several months, a group of canvassers organized by UTOPIA went door to door in Brigham City to talk to residents about UTOPIA and ask if they were interested in subscribing to the network. Supporters organized some 30 block parties and invited UTOPIA to attend with a mobile home to demonstrate the superiority of full fiber optic networks. Residents who wanted service were requested to ask the city to create a voluntary assessment area. Creating this special district would allow participants to finance their connections themselves.

Residents who wanted to subscribe could either pay the connection cost up front or agree to pay up to $25 per month (the exact amount would depend on how many joined the program) over the course of 20 years. This amount does not include the cost of services; rather, it is the cost of connecting to the network and having the option of subscribing to UTOPIA-based services (see sidebar for current services). Those uninterested are not levied.

In other UTOPIA cities, when residents subscribe to services on the UTOPIA network the connection costs are included in the service fees. Those connection costs will be deducted for Brigham City residents who have paid the full cost of their connections, meaning that the assessment cost will be balanced by ongoing savings on services.

Perhaps the biggest long-term benefit of this approach is having a built-in take rate. UTOPIA knows it will have almost 30 percent of the Brigham City community from the day it starts offering services – and that those subscribers are sufficiently interested in the services to place a levy on themselves. Having bought in, they are unlikely to switch away if incumbent providers engage in predatory pricing. Furthermore, if they do decide to switch, UTOPIA has not lost the cost of the connection.

Before UTOPIA began building its fiber network in Brigham City, many residents already had access to last-generation broadband services delivered over copper networks. Both Comcast and Qwest offer some broadband in the city, although not everyone has access. In some neighborhoods, Qwest offers “up to” 7 Mbps and Comcast offers “up to” 20 Mbps. As is common with DSL and cable providers, these connections are asymmetrical, offering slow upstream speeds. UTOPIA, by contrast, offers 100 Mbps symmetrical service.

Qwest sent some of its Salt Lake City lawyers to the city council meeting that created the assessment area. The lawyers complained they did not know enough about what the city was doing and noted that Qwest planned to upgrade its infrastructure in Salt Lake City and might invest in some areas of Brigham City in 2010. Qwest also claimed that, if Brigham City supported the network, it was essentially telling private industry it was creating a public monopoly – a stunning statement, as UTOPIA encourages private-sector companies, including Qwest, to offer services on its network.

Brigham City does have a local, independent provider, Brigham.net, that offers dial-up and DSL services. To provide DSL services, Brigham.net leases and resells Qwest circuits. Incumbent telcos such as Qwest have long fought federal regulations that required them to open their networks to competition, and they have largely won. The number of competitive Internet service providers in the United States has fallen precipitously. Once UTOPIA is operating in Brigham City, Brigham.net will be on the same level ground with other service providers, rather than having to pay Qwest exorbitant prices that leave it unable to compete on pricing. (See city council minutes [pdf])

The City put up $300,000 to connect municipal buildings and facilities – a one-time cost that will result in thousands of dollars in savings in operating costs per month while also generating new operational efficiencies from increased network capacity.

Some 400 households paid $3,000 up front for a connection, while 1,200 other households opted for the 20-year assessment (Brigham City has some 5,600 households in total). Residents opting for 20-year assessments will pay $22.50 per month for 20 years ($5,400 over the full term) for their connections. The city creates a lien on each of their properties as security against a $3.66 million tax-exempt bond at 5.5 percent interest. Monthly payments from the 1,200 households will repay the bond.

Those who choose not to take services from UTOPIA will not be assessed, but will still benefit from the network; they are likely to pay lower rates for their triple-play services due to the competition offered by UTOPIA.

The City Council allocated an additional $371,000 to ensure that the network would be able to accommodate residents and businesses who later choose to join. The city believes that if only 207 subscribers join in the future, it will recover this investment.

UTOPIA has long been dogged by a group called the Utah Taxpayers Association (UTA). UTA, working with Comcast and Qwest, has pushed laws through the state government to hinder UTOPIA and regularly attacks it in the press. Prior to Brigham City’s decision to enact the voluntary assessment area, UTA mailed out postcards to residents criticizing the plan. The city quickly responded to each of the points on the postcard, and those who came to the city council meeting to establish the assessment area (other than the Qwest lawyers) were overwhelmingly in favor of the proposal.

However, the UTA’s opposition reveals dangers for other municipalities contemplating this path. (For more thoughts on this, see FreeUTOPIA blog.) UTA’s postcards threatened that people would lose their homes if they did not pay the assessments they agreed to. Due to these scare tactics and the anxieties of a few people who did not realize they were agreeing to liens on their properties because they did not read the contracts they signed, UTA was able to manufacture a controversy. Groups like UTA can stoke the fears invoked by words such as “assessment” and “lien” despite the fact that unpaid assessments rarely lead to foreclosure – in the case of Brigham City, city officials note they have “never exercised its option to foreclose” under liens for street infrastructure projects.

Though this assessment model solves the financing problem, the costs and difficulty of canvassing neighborhoods are fairly significant. Additionally, the citizens of Brigham City were already committed to UTOPIA, having supported the sales tax pledge, and had waited many years for their connection. Thus, they were likely more receptive to the idea than other communities may be. Still, other communities may find they can finance portions of a fiber-to-the-home network with similar assessments rather than attempting to finance the entire network by borrowing against the liens.

This approach is not for everyone, but it may be appropriate for communities in the right circumstances – other communities in the UTOPIA footprint are already investigating it to finish their build out.

Christopher Mitchell Interview on FreeUTOPIA Podcast

I was the guest on Jesse Harris' February Podcast about the UTOPIA network in Utah. Running time is about 1 hour and we cover a number of interesting issues relating to broadband networks both in and outside of Utah, including the perception of networks, success stories, the tactics of incumbents, the background of my project at the New Rules Project of the Institute for Local Self-Reliance.

UTOPIA Face Lift and Podcast

Utah's UTOPIA network has refreshed its web presence and Jesse Harris has completed another podcast with a provider on the open access network. His interview with Veracity Networks is embedded here.

Dubuque Considers Its Telecom Options

I caught an interesting article asking whether Dubuque, Iowa, should build a publicly owned broadband network. Iowa already has a number of publicly owned networks, mostly cable HFC networks, that serve communities.

The article starts with some history, noting that the small community of Hawarden, Iowa, was the first to build a public cable system in the state and had to defend its rights to do so in court.

The northwest Iowa community of about 2,500 people more than a decade ago built a $4 million cable system, only to be temporarily shut down by an Iowa Supreme Court injunction. Hawarden survived the court's order prohibiting municipalities from being in the telecommunications business, and in many respects blazed the trail for publicly run cable, Internet and phone service in Iowa.

More communities may be considering building their own networks (though they will build now with fiber rather than HFC) following Iowa's statewide franchising rules that preempt local authority, giving greater power to private cable companies.

The way it was written, existing franchise agreements may be nullified if a competitor announces plans to serve the community. Fortunately, many Iowa communities voted to formed telecommunications utilities back in 2005, though few have yet exercised that authority.

Unfortunately, the article's author was clearly misled by either Qwest or Mediacom's public relations flacks because he wrote about UTOPIA, as though the problems of a purely open access model under a different regulatory environment poses important lessons for communities in Iowa that may build their own networks. The successes and failures of UTOPIA teach us very little about how Iowa communities should move forward.

Smaller Iowa communities do have a serious disadvantage - building modern networks is very difficult the smaller they get. Below 5,000 subscribers, it can be difficult to make the network pay for itself (though exceptions exist) - suggesting to me that joint efforts combining communities could be a good option. Unfortunately, though the technology has no problems crossing political boundaries, the politics are much more difficult.

Free UTOPIA Podcast

Listen to this 1 hour podcast from Free UTOPIA that discusses recent progress in Brigham City, notes that Orem City is saving some $50,000/month from telecom expenses thanks to UTOPIA, and recaps some of the early history of the UTOPIA project. Most of the discussion is an interview with triple-play UTOPIA provider Prime Time Communications.

UTOPIA More Pro and Con Analysis

Publication Date: 
July 10, 2009
Author(s): 
Jesse Harris
Publication Title: 
Free UTOPIA!

In two articles, Jesse Harris offers some insight as to how one can evaluate UTOPIA as a success or failure. In the first article, "Defining UTOPIA's Success," he looks at some of the indirect benefits from the network.

Financial success is the most obvious kind. It’s very easy to look at expenditures and revenues and come up with a bottom line figure. I don’t mean to discount the importance of coming up with a positive number at the end of that statement, but it really isn’t the entire financial picture. (Take a look at my breakdown of Provo’s real and potential savings from iProvo for a good example.) Orem, for example, is saving somewhere in the neighborhood of $600K per year in telecommunications costs by using UTOPIA fiber in their city. None of the other cities have released similar figures (at least not that I am aware of), but I think it safe to say that they are experiencing similar savings. Such an approach also fails to recognize that incumbent providers are forced to offer better service and pricing to attract and retain customers. Based on national figures, a UTOPIA-served neighborhood is likely to save 25% or more off of telecommunications costs.

In the second and longer article, "FUD Alert: Utah Taxpayers Association Continues to Bend and Cherry-Pick the Truth," he directly answers one of the fiercest critics of UTOPIA - the UTA.

His response is well worth a read as a model example of how to respond to these ignorant attacks. We cannot allow lies against community broadband to go unchecked - thank you Jesse for your strong response.

UTOPIA's Roller Coaster Ride Continues

Anyone who tells you that UTOPIA is a "success" or that it is a "failure" is probably minimizing important problems or victories for the network. The Utah Telecommunication Open Infrastructure Agency, like so many other things in life, is a mixed bag.

For those new to UTOPIA, it is a large multi-community full fiber network that operates by only selling wholesale access to service providers. Due to a law designed to protect incumbent service providers under the guise of protecting taxpayers, UTOPIA cannot offer any services itself and is strictly open access.

For a variety of reasons - that have not and likely will not be repeated by other communities - the network has not yet met expectations. The costs have been greater than expected and the network does not yet cover its entire intended territory (some 16 communities and 140,000 people).

However, where it does operate, it is blazing fast. The service providers offer the fastest speeds at the lowest prices (see a service comparison). It has offered a tremendous competitive advantage to the businesses and communities in which it operates.

Last year, Lawrence Kingsley wrote "The Rebirth of UTOPIA" that explored where the network went wrong and how it has also succeeded. Perhaps most notably, he notes that the churn rate (people switching to other networks) is ridiculously low at .5% - a common trait to community owned networks.

Last month, Geoff Daily reported on how UTOPIA is "Transforming Failure Into Success." They have greatly improved their marketing practices - which has historically been a large barrier to success. This is an important lesson for all - even though there are very few competitors in the broadband market, they do fight fiercely for subscribers. Broadband is competitive like boxing, not like a marathon.

But the news coming out of Utah is not all cheery. Jesse, the resident UTOPIA expert, has recently explained some of the current financial problems and their origin.

Perhaps the most important lesson to take away from UTOPIA is that plans always go awry. I have yet to find a community that did not have unexpected problems along the way to building their networks. Communities that take responsibility for their digital future must be prepared to solve problems as they arise - but what else is new?

As muninetworks.org grows, you will find a lot of material and details about different topics by exploring the tags. Stories displayed on the front page are the tip of the iceberg. For instance, the UTOPIA tag lists more resources we have collected.

A More Detailed Explanation of UTOPIA’s Bond Situation

Publication Date: 
June 18, 2009
Author(s): 
Jesse Harris
Publication Title: 
Free UTOPIA!

Jesse of Free UTOPIA offered an in-depth explanation of UTOPIA's financial situation and some of the financial difficulties they are facing in mid-2009.

The New UTOPIA: Transforming Failure Into Success

Publication Date: 
May 26, 2009
Author(s): 
Geoff Daily
Publication Title: 
App-Rising

Geoff Daily visits UTOPIA and discusses their strategies to get back on track. He notes what they have done to make up for past problems and what they are now doing. They've got a new team and still offer a vastly superior connection than their competitors.

The Rebirth of UTOPIA

Publication Date: 
October 6, 2008
Author(s): 
Lawrence Kingsley
Publication Title: 
Broadband Properties

Lawrence Kingsley produced a short overview of the UTOPIA (Utah Telecommunication Open Infrastructure Agency) network from late 2008. Though UTOPIA is often cited as a failure, few have taken the time to understand where the network went wrong, why others will not duplicate the problems, and why locals still want to see UTOPIA continue.

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