washington

Seattle Will Take Year to Study Community Fiber Network

After Seattle's new Mayor campaigned on a community fiber network and consulted with both Lafayette and Tacoma on how to build it, it will now spend a year considering its options.

In discussing the current options for broadband in the city, Governing Magazine notes lack of demand for Comcast's "up to" 50/10 EXTREME package:

The demand for this "Extreme" tier speed, however, is "extremely low," says spokesman Steve Kipp. Later this summer, the ISP plans to offer 105 Mbps download and 12 Mbps upload speeds.

I suspect people mostly aren't interested in the extreme price for supposed extreme speeds. A number of communities that have built their own networks offer faster (and symmetrical) connections for considerably less. However, even there most people opt for lower tiers rather than the fastest speeds.

What the article utterly misses is that faster speeds are only one piece of the reason communities build these networks. Yes, next-generation networks offer faster speeds now and have much more capacity for future expansion than cable networks (and DSL is so far behind as to not be comparable).

But public ownership is about more than faster speeds. It spurs competition and lowers prices for everyone. It offers accountability, ensuring the network meets the needs of the community now and in the future. It allows public agencies to get faster connections at lower prices (though Seattle already has this through its previous investments in fiber-optics). As Seattle owns City Light, it would have greater abilities to invest in smart-grid and metering applications to make the city more energy efficient. When the community owns the network, it can ensure everyone has access to fast connections (particularly children in low-income neighborhoods where absentee companies may be reluctant to invest).

But to get back to the argument about network speeds, there is an argument for FTTH and faster speeds even if people do not demand them right now. Until people have access to robust connections, applications will not be created to take advantage of them. When people have access to faster connections that are affordable and symmetric, they are more able to work from home -- but this transition takes time and will not precede the availability of sufficiently robust connections that allow an employee to be as connected to office resources at home as in a cube.

Photo used under creative commons license from flickr.

Click! Partners with Community Media to Push Local Content

The American Cable Association has profiled Tacoma's Click! network. Click! is an HFC network owned by the city, via the public power utility. Tacoma Power only offers one retail service: cable television. Voice and broadband data services are provided by independent services providers who use the network on an open access basis.

The network has been quite successful. Some 25,000 households subscribe and it has kept competitor rates (Comcast, for instance) far lower than nearby Seattle, for instance. I previously noted the economic development victories attributable to the network.

"If you're a cable TV customer or an Internet customer of any company in our footprint, you pay between 35% and 49% less than if you are not in our footprint," said Diane R. Lachel, Click! Network's Government and Community Relations Manager. "That's really significant. That's what the Telecom Act of 1996 was all about. That's the kind of competition Congress intended."

Other communities aspiring for successful networks should study the approach of Marketing and Business Operations Manager Mitch Robinson. Click! has embraced local content - something every community should do to differentiate itself from absentee-owned incumbents.

One Robinson innovation was the localization of video-on-demand (VOD). The inspiration for this product was the lack of Tacoma community news from the TV stations based in Seattle, about 30 miles northeast of Click!'s headquarters. Tacoma tends to make the local TV news mostly when the news is bad.

In response, Click! decided to build relationships with a multitude of local nonprofits to create a steady inventory of VOD segments exclusively available to Click! viewers.

One VOD service, called Safe Streets, shows how to energize a neighborhood by curbing gang activity, setting up block watches, cleaning up derelict properties, and scrubbing away unsightly graffiti.

Click! also has exclusive VOD rights with The Grand Cinema, a local independent movie theater that also sponsors local film festivals. Through the Click! partnership, local film makers expand their viewing audience to customers hungry for local content.

"We just continue to add hours and hours of that type of exclusive content," Lachel said.

They also offer tech tutorials to teach their customers how to take advantage of Click! services, something that has been extremely popular with subscribers.

Many of these benefits to the community are ignored when critics attack community broadband networks purely on whether the network runs in the red or in the black. This network offers a unique outlet for local community media, as well as truly competitive broadband market -- something most will only have if their community builds and owns the necessary infrastructure.

10 Years Later - Tacoma and LaGrange

In January 2001, or about 1 million years ago in tech time, Site Selection Online published "Wired Cities: Working-Class Communities Build Next Frontier of High-Speed Connectivity". I found it years ago when reading up on the Click! network in Tacoma, Washington.

I recently stumbled across it again and thought it might be interesting to evaluate its claims after a decade (or close to it) had passed.

The lead of the article discusses Tacoma its relationship to Seattle. Tacoma had extremely poor connectivity from the private sector and its public power utility decided to build an HFC network to extend broadband to everyone in the community. Tacoma's Mayor notes that over 100 companies poured in after the community solved its own broadband problems - generating some 700 jobs in 18 months.

Fast forward to today, and this paragraph:

As a result, the next frontier of information companies isn't being confined to the Silicon Valleys of the world. It's taking root where you might least expect it: in places like Tacoma, LaGrange, Ga., and Blacksburg, Va.. And in most cases, it's government taking the lead, beating business to the punch by stringing fiber and building networks in working-class communities that most bottom-line corporations would otherwise ignore.

The principle of self-reliance is timeless. And we see the same idea in news articles today: local governments bringing broadband to areas the private sector cannot. In 2010, the fastest and more affordable broadband networks in the US are not in Silicon Valley -- they are in Lafayette, Chattanooga, Wilson, Utah, and other places where the community decided to prioritize big broadband.

Because of the competition in Tacoma, prices for telecom have remained lower than in nearby Seattle - as I quoted a Tacoma resident previously:

I have Comcast in Tacoma and all I know is since there is competition down here Comcast is about half the cost as it is in Seattle. They give you a rate good for a year. When your year is up you call up and just say Click! and bam back down you go. A friend in Seattle once called Comcast with both of our bills with similar service and mentioned my price and they said I must live in Tacoma and they wouldn't match the price.

Seattle continues to be plagued with traffic jams, one of the factors that had previously led some businesses to relocate to Tacoma when the bandwidth had become available. Now, Seattle has asked Tacoma for broadband advice on building a network.

In Georgia, LaGrange was noted by Site Selection for its fiber-to-the-business infrastructure (which helped it win the "Intelligent City of the Year" award. A Wired article noted:

"The city could have died when its textile industry faded. But instead they built fiber-optic networks, and offer(ed) low-cost broadband services to local businesses and the town's citizens. They should be commended. Too many small towns simply build an industrial park and offer relocation assistance to lure companies in. LaGrange offers all of that, and sophisticated Internet infrastructure. They understood that big bandwidth wins business for small cities."

Communities similarly afflicted by the loss of textiles and tobacco have used public investments to build impressive broadband networks, reversing their decline -- most notably Bristol and Danville in Virginia and Wilson in North Carolina.

Back in 2001, LaGrange had also snagged headlines with an experiment - offering free Internet access to everyone in the City via a TV-web interface. These are the kind of experiments communities are free to do when they control the infrastructure.

Once again, the trends we see today have changed little over the previous ten years - quoting again from the Site Selection article:

Like most rural towns its size, LaGrange faced a choice in the early 1990s: either build this network itself or get bypassed by the New Economy. "The big telecom companies in Atlanta made a business decision not to provide broadband service here," says Jeff Lukken, mayor of LaGrange and operator of the local Chevrolet dealership. "We approached BellSouth about partnering with them to build such a network, and they said no."

According to Martin Gidron, managing editor of the UT Digest in Silver Spring, Md., LaGrange is far from alone. "Generally, the small towns around America tend not to be able to get the broadband networks from the big companies," he says. "But for the towns it's a matter of economic development and economic survival. The tier-one cities are already pretty well served, so the movement now is toward second- and third-tier markets."

The Site Selection article also discusses Virginia's strategy for expanding broadband access:

Virginia also deregulated its power industry last year -- a move Upson says will encourage companies like Virginia Power to accelerate the growth of broadband services throughout the state. "Unlike some other states, we rely completely on private networks and encourage the building of those," he adds. "Virginia Link is the answer for businesses. There has to be that private-sector initiative."

How well did that work out? Virginia's hopes for the private sector to build the infrastructure has hardly distinguished the state. Over the last ten years, investments in next-generation networks have come from the public sector where they are able as Virginia has since preempted local authority to duplicate the successes of BVU in Bristol. One wonders if another ten years have to pass before the state legislature understands the private sector has no interest in building the networks Virginians need to be competitive in the modern economy.

Too often we fail to look back and see what lessons we can learn. Communities that help themselves tend to succeed whereas those dependent on absentee businesses tend to suffer.

Chelan PUD, Citizens, Ponder Fiber Expansion in Rural Washington

The Chelan Public Utility District in Washington began its county-wide fiber-optic network build. They have since passed some 80% of the county but are temporarily pausing expansion efforts. Chelan is a rural county and the network is not expected to break even for quite some time.

In Washington, state law limits the powers of public utility districts to offer broadband. As with communities in Utah, these public sector entities are forced to operate an open access network and are unable to offer services directly. While the open access model is a great one for some communities (and one we encourage when the numbers work), it can be difficult to implement depending on local circumstances.

The Wenatchee World recently covered the decision to hire a consultant to identify means of lowering costs. The network has cost $80 million to get to this point and will require an additional $40 million to connect the remaining 15-20%.

The network can provide access to over 30,000 residents, businesses, and community anchors (schools, hospitals, muni facilities). Subscribers choose from a variety of service providers for services and take rates vary from 30%-60% depending on the area.

The network is operating at a loss (probably due to a combination of the high costs of FTTH in rural areas, the low take rates, and lower revenues from operating on a purely wholesale basis). Residents were conflicted about the network's inability to pay for itself but a majority have continued to support it because they often have no other broadband options. However, the current economic climate has resulted in more concern about the costs.

Chelan PUD has apparently covered the losses from broadband (as well as some sewer and water services) with the sales of surplus electricity on the wholesale market. Those prices are rather low right now, forcing the PUD to make some difficult choices.

Some residents are frustrated by the delays:

Sanders has already laid underground conduit for her own house and two of her neighbors’, following assurances from PUD staff that it would speed the installation process.

Another resident, Rachel Imper who lives on Brown Road, said she needs a fast Internet connection to exchange writing assignments that she works on from home.

She said she’s currently paying for an expensive satellite service. No other options are available.

The fiber expansion will pause at least until the consultant reports back this summer. At that point, the PUD and citizens will have to decide how to balance the need for broadband against its costs.

This is the real world - Chelan's PUD hasn't "failed" because it is not wildly profiting from broadband services like Comcast. It is providing an essential service - one that many locals would not have in the absence of the PUD.

The PUD has applied for stimulus funds to finish the network and the Governor supports their application [pdf]. Though Chelan seems the exact type of unserved and underserved that should be prioritizing, no one knows the likelihood of their application being accepted. If funded, all but 2% of the county will have fiber access.

Tacoma Offering Tips to Seattle

Seattle's new mayor continues to impress me as he makes good on his pledge to build a publicly owned fiber-optic network in the City. He has just met with the mayor of Tacoma to discuss lessons learned from the Tacoma Click! network.

We have previously discussed Click!, an HFC network run by Tacoma's public utility. Here are some additional benefits from the article:

Since its approval in 1997, Tacoma’s hybrid fiber coaxial network has, among other things, ushered in a cable television service, offered customers three high-speed retail Internet service providers, enhanced Tacoma Power’s electrical system and created a communications network among government institutions. In turn, the network and its programs have drastically reduced market rates for cable TV and Internet subscribers; saved local governments about $700,000 in annual expenses; and created several promising projects, such as “smart meters” that can gauge utility consumption electronically and “pay as you go” account options for electricity customers, she said.

I was glad to see the article noting the many differences between when Tacoma built their network and the present situation in which Seattle finds itself. Seattle certainly has bigger difficulties than Tacoma did, but they should continue examining their options to determine if the community should build its own network.

A local blogger was more pessimistic after reading the article, but one of the comments on the post bears repeating:

I have Comcast in Tacoma and all I know is since there is competition down here Comcast is about half the cost as it is in Seattle. They give you a rate good for a year. When your year is up you call up and just say Click! and bam back down you go. A friend in Seattle once called Comcast with both of our bills with similar service and mentioned my price and they said I must live in Tacoma and they wouldn't match the price.

Photo used under creative commons license from flickr.

Schrier Stays in Seattle, Fiber Network to Follow?

After campaigning on building a publicly owned fiber-to-the-home network in Seattle, Mayor McGinn has decided to maintain leadership at the Department of Information Technology. Department head Bill Schrier will stay on, continuing his work that lays the groundwork for a community-owned network.

He said he expects the city to apply for federal stimulus money in the first part of the year to move toward that goal. In addition to improving broadband access in homes, the initiative could help Seattle City Light implement smart-grid infrastructure, and improve public safety communications.

Another article further notes their shared ambition:

"Mayor-elect McGinn ran on a platform of bringing fiber to every home and business in Seattle, something I've advocated for several years," Schrier commented.

No post discussing broadband in Seattle is complete without a reference to Glenn Fleishman - who both wrote another story discussing the situation and then patiently responds to many comments in the thread below it. Discussing Tacoma's publicly owned Click! network, he notes that Tacoma's investment benefited everyone:

Click being built actually helped what has become Qwest and Comcast: by creating a market and making it feasible for professionals who need high-speed Internet access in Tacoma to live there, Click spurred the two incumbents to improve their networks, compete, and gain new revenue. Comcast actually thanked Tacoma Power publicly years ago; not sure it would today, but it was seen as a big boost for the viability of competitive broadband.

Photo used under creative commons license from flickr.

News from Communities - Seattle, Clarksville, Chattanooga, and Rutland

  • Communities around Rutland in Vermont are moving forward with a planned universal full fiber-to-the-home network. Interestingly, this network has been spear-headed by the Rutland Redevelopment Authority, not a local City Hall.
  • Back in Tennessee, the Clarksville Fiber Network is running ahead of schedule.

    logo-cdelightband.png

    Having reached the 6,000-customer mark, CDE Lightband's broadband service is slightly ahead of schedule in adding new subscribers, an official of the Clarksville utility said Wednesday — good news for a telecommunications division, which is still in its infancy.

    Initial projections had the utility servicing around 8,000 broadband subscribers by next June.

    ...

    New installations usually have about a six-week wait, primarily because of high demand, Batts said.

    Though demand is high, the goal of profitability is still a ways off — around 4,000 additional customers are needed to push the utility's telecommunications into the black, according to early department projections.

  • Seattle's new mayor campaigned on building a publicly owned, full fiber-to-the-home network. Reclaim the Media asks if Seattle will get its broadband 'public option.'

    As Reclaim the Media noted last summer, the main obstacles to moving forward with next-generation fiber to underserved areas in Seattle are (1) money and (2) political will. The city budget remains in slash-and-burn territory this year; next year's budget would be the earliest that the new Mayor would be able to effectively push a significant new priority. This winter, however, Schrier's office will be able to apply for federal broadband stimulus funds to build out the skeleton of a citywide fiber network (possibly in collaboration with Seattle City Light), and to provide actual door-to-door "fiber to the premises" (FTTP) service to underserved neighborhoods in the Central District and Beacon Hill. McGinn's leadership will be key in making this project happen.

    Following through on a public commitment to this vision will ultimately require more than the Mayor's sustained vision and federal funds (assuming those come through). It will require neighborhood activists, local businesses and community organizations to make sure the City Council understands the need for broadband investment.

  • And finally, Chattanooga has been awarded a $111 million grant for its smart grid network. We previously discussed the Chattanooga network that will be utilizing its fiber network for both smart grid and a telecommunications triple-play.

    Harold DePriest, EPB president, said, "With this grant, Chattanooga has the opportunity to become the electric system of the future."

    He said it had been planned to complete the Smart Grid over a 10-year period, but with the federal funds it can be done in three years.

    Mr. DePriest said EPB already has spent $143 on its Smart Grid and will spend a total of about $300 million.

Results of Tuesday's Elections

A few local elections on Tuesday had questions relating to publicly owned broadband networks. In Seattle, candidate McGinn strongly supported a publicly owned fiber optic network for the city and he may yet get his way as the race is a dead heat and ballots are still being counted. We previously discussed Seattle's broadband deliberations.

In Longmont, Colorado, voters voted against giving the municipality authority to expand the city owned fiber-assets into a network offering retail services. As usual, the proponents of the public network were significantly outspent by incumbents seeking to prevent competition.

A group called No Blank Check Longmont, backed with $150,000 from the Colorado Cable Telecommunications Association, spent more than $143,000 in cash and benefited from more than $46,000 in in-kind contributions in its campaign to defeat 2C.

Up on top of Minnesota's North Shore, the Cook County Broadband project got a mixed reception. Though they received the authority to raise a 1% sales tax that would have helped pay for the project, they failed to achieve the necessary 65% super majority required under ancient Minnesota law (1915) to operate a telephone service. A majority supported the idea - 56% - but without the ability to offer a triple-play, the county will have to reconsider its approach.

Though such results are disappointing, every community with a locally owned community network has had to deal with such setbacks. The question is how organizers can respond to challengers and how badly the community wants fast and affordable broadband networks.

In the near term, I hope that both the Minnesota Broadband Task Force Report (due Friday) and the FCC National Broadband Plan recommend abolishing such barriers to public ownership as a 65% referendum.

Tacoma Raises Prices for Cable Subscribers

Tacoma's Click! network, which recently celebrated its 10th anniversary, has announced a coming price hike to cover increased costs for carrying channels.

Tacoma's Click! network is a long-standing example of a community coming together to solve a common problem - ensuring they have the telecommunications infrastructure necessary for success in the modern world. Being built before FTTH was viable, the network is a combination of fiber and coaxial cable.

More importantly, they have enacted important rules to ensure everyone has access to the network:

Click’s low-income and senior customers will continue to receive a 20 percent discount, Anderson added.

The reason for the price increase is not to generate profits for absentee shareholders, but due to an increase in programming costs:

Click officials said the primary driver behind the proposed customer rate increases is newly imposed “retransmission” fees by local broadcasters. In all, Click faces about $750,000 of the new fees in 2009 and 2010, Wykstrom said.

Facing declining advertising revenues and increased costs caused by the recent change to all-digital formats, local broadcasters required the payments when negotiating new agreements with Click, officials said. In the past, local broadcasts were provided free of charge to Click.

“They basically held us hostage,” said Diane Lachel, Click’s government and community relations manager.

Checking in on Seattle

We occasionally look in on Seattle's broadband discussions because they are the largest city in the U.S. in which there is something approaching a serious discussion about a publicly owned community fiber network. They have a mayoral candidate who makes it a high priority and their Chief Technology Officer, Bill Schrier, both gets it and has an excellent staff that understands the benefits of such a network.

Glenn Fleishman has just interviewed Bill Schrier about the network and subsequently discussed the public need for broadband in specific neighborhoods due to extreme market failure. I like Glenn's style - he asks difficult questions and pushes for real answers. That said, I still want to push back on one of his statements because I think it instructive:

Government is often criticized for eliminating competition, inefficiently providing private services, and removing the profit motive. However, market failures are often where governments are asked or begged to step in, and, when accomplished correctly, can provide new opportunities for private enterprise.

Glenn is absolutely right both in capturing some of the criticisms leveled at public networks as well as noting that publicly owned broadband tends to occur in the most difficult environments. Contrary to telco rhetoric, local government officials tend not to want to jump into telecommunications efforts unless they see it as vital for the community. They are busy enough and these networks take years of planning, public hearings, and lots of loud attacks from the very companies that refuse to build the needed networks.

But look at the first two items that Glenn notes government is accused of: eliminating competition and inefficiently providing services. How is it that it can do both? Governments cannot coerce people into using the network and federal regulations prevent the local government from abusing its authority over the rights-of-way for the public network. Local governments can use untaxable bonds but private companies get depreciation, tax incentives, and can cross-subsidize from the nearby communities where they charge monopoly prices.

As for removing the profit motive - this is hardly a criticism. Infrastructure should not be controlled by any entity with a profit motive - it is the foundation of all other markets. If the infrastructure is too expensive, all other markets are harmed. High-cost broadband makes all businesses less competitive. Removing the profit motive is a tremendous benefit - it allows local government to put money into local support services rather than off-shoring those jobs and paying a dividend to people living outside the community.

Go Seattle! My impression is that if Seattle can move forward, it will spur decisions in Portland, San Francisco, and perhaps other large cities that are currently seeing Verizon build out the suburbs with FiOS and hollowing out the urban centers.

Photo used under creative commons license from flickr.

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