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Legislation Alert: Washington Considers Community Broadband Bill

Last year we noted that a bill to expand local authority to invest in publicly owned broadband networks would return in 2012. HB 1711 is in Committee and causing a bit of a stir. "A bit of a stir" is good -- such a reaction means it has a chance at passing and giving Washington's residents a greater opportunity to have fast, affordable, and reliable access to the Internet.

Washington's law presently allows Public Utility Districts to build fiber-optic networks but they cannot offer retail services. They are limited to providing wholesale services only -- working with independent service providers to bring telecom services to the public.

Unfortunately, this approach can be financially debilitating, particularly in rural areas. Building next generation networks in very low density areas is hard enough without being forced to split the revenues with third parties.

Last year, House Bill 2601 created a study to examine telecommunications reform, including the possibilty of municipality and public utility district provisioning. The University of Washington School of Law examined the issues and released a report [pdf] that recognizes the important role public sector investments can play:

U Washington Law School

Broadband infrastructure is this century’s interstate highway system: a public investment in an infrastructure that will rapidly connect Washington’s citizens statewide, nationally, and internationally; fuelling growth, competition, and innovation. Like highway access, the path to universal broadband access varies with the needs of the local community.

Our primary goal is to expand broadband access. We believe allowing municipalities and PUDs to provide broadband services addresses the most significant hurdles to broadband expansion: the high cost of infrastructure. In conjunction with a state USF, PUDs and municipalities are well placed to address the needs of their consumers.

A secondary goal is to promote a competitive marketplace. We believe that empowering PUDs and municipalities will spur competition which will drive innovation and improved service.

The analysis recognized the weakness of those arguing that only the private sector should be allowed to build this essential infrastructure:

To be successful private providers need to be able to generate profit for their shareholders. However, when an effective competitive marketplace does not exist, private providers only have a weak incentive to expand access to broadband services. In fact, the scarcity of service justifies the collection of high rates from users. In Washington’s urban areas, the barriers to entry are so high that incumbent providers have little trouble keeping new providers from entering the marketplace. Qwest (soon to be CenturyLink) and Comcast, merely vie for existing users, rather than expanding the overall number of ratepayers. In contrast Washington’s rural areas are characterized by low population density and large geographical distances between communities. The lack of concentrated business consumers in a given area translates into weak or non-existent business case for providers to build broadband infrastructure in rural areas. Arguably, rural areas are poised to reap the biggest rewards from broadband expansion, quickly integrating communities into existing networks of private and public service.

Chelan PUD

Not all public utility districts are pushing for this law to be changed. I asked the Chelan Public Utility District (one of the oldest and largest public services providers in the state, which we have previously covered here) about their position on the legislation. Chelan is not interested in offering retail services but does not oppose changes that would allow other PUDs to do so. They rightly oppose any law that would require PUDs to offer retail services -- something with which we strongly agree. State legislatures should not be telling communities what business model they have to use.

Getting back to HB 1711, it is presently in the Technology, Energy, and Communications Committee. The bill's author, Representative John McCoy has taken the arguments of opponents into account by limiting the impacted public utility districts to those in a county with 300,000 people or fewer. To build a network and offer retail services, a public utility district (or rural port district) would have to gain the approval of its governing board after a public meeting and be subject to state regulation for the services it offers.

The original bill also granted the authority to municipalities to build retail networks -- a right that munis appear to have presently but it is not clear (inviting expensive litigation from big anti-competitive providers). That provision has been removed from the present bill.

Opposition

The bill's opponents may be separated into two groups. The first is the usual gang of big, absentee corporations like CenturyLink, Frontier, and Comcast that typically oppose any legislation that could create competition to their services. They have a ton of lobbying power and very little desire or capacity to solve the rural broadband problem in Washington state.

The second group is more interesting. It is a collection of local businesses that are actually rooted in the community. Many are ISPs that operate on existing wholesale-only networks owned by public utility districts. They are afraid of either being kicked off the network or having to compete against the PUD itself in provisioning services. These are certainly legitimate fears.

Unfortunately, the small providers are also limited in the capacity to build the necessary networks needed to bring modern connections to everyone in the state. Offering service on an existing PUD network requires far less capital than building their own network. If the state wants to move toward a Washington where all residents and businesses have fast, affordable, and reliable access to the Internet, it has to risk upsetting the small ISPs. They do not have the capacity to connect rural Washington; the public utility districts and local governments have not just the capacity, but also the responsibility. It is time for the state to stop making it all but impossible for them to do so.

Get Involved

Local communities must have the freedom to build the networks they need without interference from federal or state capitals. Quoting from the Federal Communication Commissions' National Broadband Plan: "Congress should make it clear that Tribal, state, regional, and local governments can build broadband networks."

This bill will not succeed without a grassroots effort. People in Washington should contact their representatives (you can find them here), particularly those on the Committee:

make-the-call.jpg

Representative Room Phone
McCoy, John (D) Chair LEG 132A (360) 786-7864
Eddy, Deb (D) Vice Chair LEG 132D (360) 786-7848
Crouse, Larry (R) * LEG 425A (360) 786-7820
Short, Shelly (R) ** JLOB 436 (360) 786-7908
Anderson, Glenn (R) LEG 122A (360) 786-7876
Billig, Andy (D) LEG 122H (360) 786-7888
Carlyle, Reuven (D) JLOB 325 (360) 786-7814
Dahlquist, Cathy (R) JLOB 426 (360) 786-7846
Haler, Larry (R) LEG 122D (360) 786-7986
Harris, Paul (R) JLOB 427 (360) 786-7976
Hasegawa, Bob (D) JLOB 322 (360) 786-7862
Hudgins, Zack (D) LEG 438A (360) 786-7956
Kelley, Troy (D) JLOB 334 (360) 786-7890
Kristiansen, Dan (R) LEG 427A (360) 786-7967
Liias, Marko (D) JLOB 414 (360) 786-7972
McCune, Jim (R) JLOB 405 (360) 786-7824
Morris, Jeff (D) LEG 436A (360) 786-7970
Nealey, Terry (R) JLOB 404 (360) 786-7828
Wylie, Sharon (D) JLOB 417 (360) 786-7924

Former FCC Commissioner Copps recently said, "So it is regrettable that some states are considering, and even passing, legislation that could hinder local solutions to bring the benefits of broadband to their communities. It's exactly the wrong way to go."

Washington is smart to expand local authority in this matter. Local citizens are the best judge of whether a network is necessary and desirable as well as the most responsible business model.

Response to Seattle RFP: More of the Same

We have an answer to the question of what a city gets when it commits the bare minimum to improving broadband access: more of the same. We were skeptical of Seattle's approach of using city-owned conduit to spur serious improvements to broadband and, it turns out, correct.

Only one company bid on the project, Comcast, a provider in much of Seattle already -- and a much maligned one at that. So Pioneer Square will have better access to the Internet, but from the dominant provider of high speed access in the City.

Seattle just helped Comcast consolidate its monopoly just a bit further. This is a small step forward for Pioneer Square, and a larger step backward for the City as a whole. With FiOS available in the suburbs, offering much faster and more reliable connections for the same prices, Seattle has done very little to stem the flow of techies to the burbs.

The RFP set certain requirements for use of the City's conduit, as noted in the Seattle Times article but one has to wonder if Comcast might be able to negotiate that down - few are better at exercising monopoly power than the Nation's largest cable and Internet provider.

Comcast is slated to pay $78,000 in one-time fees to cover part of the cable's installation, plus $4,057 in annual leasing fees, according to city documents.

The City elected a Mayor who promised to improve broadband access, but it seems the City Council is standing in the way of actually doing anything that would bring residents and businesses a meaningful choice in providers.

Photo, used under creative commons license, courtesy of Jeff Hathaway

Washington PUD Begins Fiber Network Stimulus Construction

Like many Washington Public Utility Districts, Pend Oreille, has connect small portions of its electric territory with an open access fiber-to-the-home. But these projects have been difficult to finance in remote (and often mountainous) areas. Pend Oreille previously built a pilot project but is now expanding its network with a stimulus grant from the feds.

The work has begun and is expected to end by November 30, this year. From a previous press release:

The project will make highspeed Internet available to approximately 3,200 households, 360 business, and 24 community anchor institutions such as schools, libraries, and health care facilities. Residents and business owners will have the opportunity to subscribe to a variety of highspeed Internet services through local internet service providers.

Seattle Mayor Uses City Conduit to Connect Pioneer Square

In the campaign for Mayor, Seattle Mayor McGinn frequently proposed the city getting more involved in improving broadband access. Since becoming mayor, he has accomplished little in this area, perhaps due to a City Council that is not convinced it should get involved in broadband.

But the mayor held an event in Pioneer Square to announce a new initiative to start using City assets to expand broadband access:

Seattle Mayor Mike McGinn today laid out a proposal to encourage broadband Internet in a four-block area in Pioneer Square, allowing telecom and cable companies to lease some of the conduit that the city is now placing under First Avenue South. McGinn said it is a small, incremental step in a larger plan to bring high-speed Internet to the parts of the city that need it, tapping into some 500 miles of “dark fiber” that’s not being utilized.

Pioneer Square, with a mix of commercial and residential, currently has very poor access to the Internet:

Jeff Strain, the founder of Undead Labs, a 20-person game developer in Pioneer Square, said that fiber-optic cable would dramatically improve his company’s ability to create cutting-edge games.

“What we are able to get in Pioneer Square is about half the speed of what you’d be able to get in your home,” said Strain. “So, it is not really suitable for the sort of media rich businesses that we are trying to build down here.”

The Mayor's site explains that Jeff Strain was considering moving his company to a location with better access.

We’ve heard from Pioneer Square businesses that internet speeds there are just not what a 21st century economy needs. Jeff Strain, who founded a game development company called Undead Labs, worries that he might have to move his company from Pioneer Square if the “barely adequate” internet service isn’t improved. He needs high-speed, high capacity internet access to upload his content.

seattle-mcginn.png

Yet another reminder that simple DSL and even cable networks do not offer businesses the connections they need to take advantage of modern technology.

More background from the Request for Proposals:

The City of Seattle, through the Department of Information Technology (DoIT), is installing conduit between South Jackson Street and Cherry Street along 1st Ave South in Seattle’s Pioneer Square District. The installation is part of an ongoing street project led by the Seattle Department of Transportation (SDOT) and the Seattle City Light Department (SCL). The City is installing the conduit to provide conduit capacity requested by King County Metro for future fiber installation to serve signal cabinets. Only part of the standard four inch installed conduit will be needed for King County Metro purposes. The City has determined that after reserving space for current and future governmental uses there will remain excess capacity in the conduit which can be leased to private parties. As further detailed in RFP Section 5, the City will install three or four inner ducts in the conduit, leaving two inner ducts available for lease to an ISP(s).

The city appears ready to select one or two ISPs (which must have more than 3 years of experience) to move forward with this project. Mayor McGinn said the City would look into offering services itself if the private sector does not step up.

This 22 minute video below explains Seattle's approach, with Bill Schrier demonstrating the conduit and inner ducts being installed.

The City has 500 miles of fiber-optic cable, much of which could be leased as dark fiber -- a topic McGinn suggested will be addressed in the future.

Mayor McGinn has called on the City Council to pass an ordinance that will allow the City to lease space in city-owned conduits. We have some reservations about this timid approach -- it is far from clear that leasing conduit space to a few additional providers will ensure universal, affordable, reliable, and fast access to the Internet over the long term. That said, it will almost certainly be an improvement over the status quo. But what happens when Comcast buys whatever company builds these connections?

Seattle may want to consider a stronger role -- perhaps starting to build an open services network on which independent providers would compete for customers. It would require greater investment and risk than this approach, but it offers more long term rewards. If we had to guess, the City Council is the bottleneck and will only agree to this "small policy step," in the words of Mayor McGinn.

McGinn also noted that policy conversations in Beacon Hill, a neighborhood with very poor access to the Internet, almost always start with that topic. Comcast and Qwest are not meeting Seattle's needs. The question is whether the City Council will continue to prevent the community from solving its own problems with smarter investments.

Photo of Seattle used under creative commons license from flickr

Pro Community Broadband Bill in Washington Will Return Next Year

As we recently noted in our coverage of the Chelan Public Utility District in Washington state, state law restricts the authority of Public Utility Districts to offer retail services over the fiber-optic networks many have built. But at least one Representative is pushing to expand PUD authority.

Representative John McCoy has been working to improve rural broadband access and spurring more competition in Washington State. He brought a bill, HB 1711 that would allow PUDs to begin offering retail services as well as offer telecommunications services outside their traditional boundaries.

The bill did not go far this year, likely due to the considerable influence of large carriers like Charter, Frontier, and others. But Representative McCoy plans to bring it up again next year and may have more support depending on the recommendations of a current study. The University of Washington Law School is studying options to expand broadband access in rural areas. The final report is due in December and will address the option of allowing PUDs to offer retail access.

I strongly encourage people who may be interested in such developments in Washington to contact Rep McCoy or email me to find out how you can get involved. Quite frankly, we need to develop better networks to ensure citizens are aware of efforts like this bill so elected officials can be contacted in a timely manner.

At the bottom of this post, we have embedded a six minute audio clip of Rep. John McCoy discussing HB 1711 and issues around access to the Internet more generally from a Progressive States Network conference call earlier this month.

Digging into this bill, the summary of the bill [pdf] offers some history:

Public utility districts (PUDs) are municipal corporations authorized to provide electricity, water, and sewer service. In 2000, the Legislature authorized PUDs and rural port districts to acquire and operate telecommunications facilities for the following purposes: (1) to serve their own internal telecommunications needs; (2) to provide wholesale telecommunications services within their district limits; and (3) to provide wholesale telecommunications services to other PUDs by contract.

Currently, 14 PUDs and three rural port districts in the state provide wholesale telecommunications services.

Elevation map of Washington state

And for local governments,

According to a 2003 Attorney General Opinion, first class cities and code cities may provide telecommunications services as part of their "home rule powers," except as may be limited by specific statutory language governing particular services. Second class cities and towns, however, do not have the authority to provide telecommunication services.

The full summary of the bill:

A public utility district (PUD) or rural port district may provide retail telecommunications services in areas that are within or adjacent to the district. In addition, a PUD or rural port district may provide wholesale telecommunications services in areas that are adjacent to its district.

Retail telecommunications services is defined as the sale or lease of telecommunications services or facilities to public agencies, individuals, non-profit organizations, libraries, schools, institutions of higher education, or other public or private entities.

Any PUD or rural port district offering retail telecommunications services must ensure their rates, terms, and conditions for retail telecommunications services are not unduly or unreasonably discriminatory or preferential. In addition, PUDs and rural port districts must keep separate accountings of revenues and expenditures for their retail telecommunications activities and may establish a separate utility function. Revenues generated from the retail telecommunications activities must be used to pay off the costs incurred in building and maintaining the telecommunications facilities.

If a person or entity receiving retail telecommunications services from a PUD or rural port district has a complaint regarding the reasonable of the rates, terms, conditions, or service provided, the person or entity may file a complaint with their PUD or rural port district.

A city or town may construct, purchase, lease, operate, and maintain telecommunications services or facilities in order to provide its inhabitants with telecommunications services. The city or town has full authority to regulate and control the use, distribution, and price of the service.

A definition of "utility service" is added with respect to code cities. This definition includes telecommunications services as well as water, sewer, solid waste and electricity.

For the actual language of the bill, download HB 1711 [pdf]. If you care about these issues, get involved -- the cable and telco lobbyists will speak for you unless you get involved.

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Listen to Progressive States Network Phone Call about Community Broadband

I just noticed that Progressive States Network has published the audio from a phone call we did on March 31 about community broadband networks. I was one of the four guest speakers -- we each spoke for 5-10 minutes and then answered questions from the audience. Progressive States Network has long advocated in the states to recognize and preserve local authority to decide whether to build a community broadband network.

Other guests included:

  • Washington State Representative John McCoy
  • Ben Lennett, Senior Policy Analyst, New America Foundation
  • Craig Settles, Founder and President, Successful.com

Chelan PUD in Washington Reconsiders Broadband Stimulus Grant

For the last 6 weeks in Chelan, Washington, the Public Utility District has had to make some hard decisions regarding expanding its rural FTTH network using a broadband stimulus award from the federal government. Chelan was an early pioneer of rural FTTH, operating a network that serves over 2/3 of a rugged county that offers great rock climbing and hiking opportunities (I checked it out personally).

As we reported last year, Chelan's citizens had strongly supported accepting the stimulus award and paying for their required match by modestly increasing electrical rates (which are among the least expensive in the nation).

At that time, the PUD believed its network passed over 80% of the county. But after reassessing their coverage and changing the leadership of the group in charge of the fiber-optic aspect of the utility, they found the network passed closer to 70% of the population. They also re-examined assumptions about the cost of expanding the network's reach:

The PUD’s financial review resulted in a series of revised statistics that PUD engineers presented to commissioners Monday.
Of the county’s 43,000 premises — mostly homes and businesses — 30,000 have access to fiber.

Some 6,000 don’t have access because they live in areas where hookups are more costly, despite their often urban settings.

In these areas, the cables that supply electricity are buried directly in the ground. Fiber hookups require costly trenching and installing conduit.

Another 7,000 premises don’t have access because they’re very rural. Fiber access to all but the most rural of these locations will be funded jointly by a $25 million federal stimulus grant and PUD matching funds of about $8 million.

Of the 30,000 with access, some 37% are taking a service (though they have to subscribe through independent service providers that contract with Chelan PUD due to Washington State law denying the opportunity for PUDs to offer retail services on their own network. Nonetheless, they are signing up 100 new customers per month.

The problem is that some of the new connections are in high cost areas (whether due to distance or underground utilities). So the PUD began considering an approach that would cap their cost while giving the potential subscriber different options to connect:

Under conditions of a recommended Line Extension Policy presented Monday, the PUD would continue making connections, at no additional cost to end-users, if they are estimated to cost the PUD less than $1,500. Any connection costing more than that would require the customer to pay the balance under arrangements to be made with a service provider – if the customer wishes. Without cost-sharing, no fiber connection would be made where costs are higher than $1,500.

In presenting the policy to the board for consideration before a vote next Monday, PUD General Manager John Janney said that for every dollar invested in the fiber network by the PUD, it loses 7 cents – something that needs to change. The PUD is evaluating the entire fiber-optic program to develop a new long-term strategy that is expected to be finished before the end of the year. In the meantime, Janney said the Line Extension Policy would allow work to continue on connections and give end-users a way to contribute to paying higher costs if they wish. The policy would protect the PUD in line with its new financial principles and still give end-users a voluntary option for a fiber connection.

The independent ISPs were not thrilled at the prospect of having to play a role in connecting these higher-cost subscribers:

Representatives from service providers LocalTel and Genext said they support the PUD's focus on controlling costs, but they aren't eager to develop procedures and hire staff to oversee and manage line extension requests, according to a press release from the district.

Both LocalTel and Genext said they would prefer that the district budget an amount each year to allow as many connections as possible at an average cost of $1,500 and hold to that spending limit, if necessary. They also said they look forward to seeing clear long-term goals from the district for the fiber program, the release said.

Of course, as the ISPs share none of the risk or costs in expanding the network to higher cost areas, their opinions may not carry much weight in the decision. Unfortunately, it seems the PUD is stuck forcing the ISPs to get involved due to the wording of the state law restricting PUD authority to offer retail services -- as noted in this story about the new policy:

A big difference with the fiber line extension policy is that the arrangements have to be made through a service provider - one of the retail firms that actually provide telephone, Internet or television service to the end-user over the fiber line. The district is only authorized to provide wholesale fiber services.

This line extension policy, which we wrote up here, gives more choices to households in high cost-to-connect areas:

Potential end-users of fiber services can also reduce costs by doing trenching or conduit work themselves, subject to PUD inspection before the final connection gets made. The procedures are now spelled out in the Line Extension Policy, matching options that have long been available for water, sewer and electrical connections. The big difference with the fiber Line Extension Policy is that the arrangements have to be made through a service provider - one of the retail firms that actually provide telephone, Internet or television service to the end-user over the fiber line. The PUD is only authorized to provide wholesale fiber services.

Armed with the new numbers regarding costs to expand the network, a number of officials became concerned about their obligations under the broadband stimulus rules and began considering whether they wanted to back out of the arrangement.

The network has cost $110 million to build, mostly debt financed, and has ongoing operating losses, not a major surprise given its rural territory and inability to offer retail services directly due to the state law. The network will likely never break even on spreadsheets, but residents and local businesses clearly saw it is a wise investment in their continuing support for its expansion. The benefits of robust, locally accountable broadband infrastructure go far beyond what is measured by those focusing intently on simply whether the utility is losing money or making money on the service. Benefits (including lower rates that keep more money in the community from incumbent providers like Charter and Frontier) from opportunities in education, health care and economic development are significant and must be balanced against the strictly financial metric of success.

Examining the situation, the Wenatchee World called for considered reflection in the decision of whether to proceed with the stimulus award:

It is not that the fiber optic network is not good. It is wonderful for those who have access. It is not that extending it to the rest of the county is wrong. If analysis shows the burden is close to tolerable it is the right thing to do. But there must be a lid on how much we can spend to subsidize ourselves. You don’t get $25 million every day, but there are times when you can’t afford all that free money.

A few days ago, the PUD decided to withdraw from the broadband stimulus grant:

Citing revised buildout costs that exceed original estimates by $20 million to $34 million, PUD General Manager John Janney told commissioners Monday that “the only viable option” was to decline the grant and discontinue a 2 percent electric rate increase to help fund the project.
Commissioners, who’d approved accepting the grant in August, were tipped late last week to the revised cost estimates and Janney’s decision. They unanimously agreed.

This seems like a wise decision given their present situation. Trying to make the project work on within the original flawed parameters with the contractual deadline could have ended quite poorly. It is better for the PUD to move forward as it feels comfortable, even if it means having less financial support from the federal government to do so. They are going to continue exploring opportunities to expand the network on their own terms:

Janney said the district hopes to pursue a long term fiber strategy by the end of the year and possible pursue other types of technology to make high speed internet available to more of Chelan County residents.

Rewards and Tribulations of a Neighborhood Fiber Network

Ars Technica takes an inside look at a small fiber network in a subdivision in Washington State: "Tale of the Trench: What if your Subdivision laid its own Fiber?"  The author makes a valid point in noting that not all community fiber networks offer the best speeds in the country.  However, I do take issue with any suggestion that these experiences are reflective of most community networks.  The scale of this network is tiny -- resulting both in unique problems and common problems greatly exacerbated.  

Issaquah Highlands is a planned community east of Seattle that offers FTTH to residents while essentially assessing them for it whether they use it or not.  In this neighborhood, broadband is treated like water service, with the exception that residents can pay their FTTH fee but also pay to get service from a cable or telephone company instead.  

The cost of implementing a community-owned network prevents most neighborhoods from building their own networks, and it's the main reason why all Issaquah Highlands residents are required to subscribe to the service. The cost of initial buildout was in the millions of dollars and was financed to be paid off over several decades. Once the network is paid off, ownership will be transferred from the builder, Port Blakely, to the community association. However, the community has a strong leadership position on the HFN board even while the builder owns the fiber.

Port Blakely at first contracted with a small Internet provider to build and operate the network, but this ISP quickly collapsed due to financial issues. Port Blakely then contracted with a Seattle-area ISP to operate the network and provide Internet service over the physical infrastructure. This step can be harder than one might expect; there aren’t many options left when it comes to standalone ISPs. Back in the days of dial-up, we had a thriving market in the US, but the proliferation of DSL and cable Internet service provided by whoever owns the wires means that most smaller ISPs have folded. While serving on the HFN board, I always knew that we would have problems replacing our local ISP if that became necessary.

The author was on the advisory board of the network and offers frank assessments of their difficulties - despite romanticizing the support offered by massive carriers like Comcast (see the comments for multiple people discussing their experiences with massive companies vs. smaller ones).  The simple fact is that being small does not mean an ISP will provide better service... but they are tyipically under greater pressure to meet the needs of their subscribers.

Unsurprisingly, cable television was a giant headache to deal with.  

The biggest success of the network was its broadband speeds - which consistently provided what was advertised unlike the massive DSL and cable companies.

Pitfalls aside, 99 percent of the time (when the network was up and running) HFN was phenomenal. Internet speeds were delivered as promised and never with the infamous "up to" rating that cable companies are notorious for. If data moved slower than our plan’s speed, it was because of a clog in the Internet’s tubes or limitations of the servers we were transferring data from. Not only were the speeds lightning fast, connection latency was much lower than any cable or DSL customer would expect. In many cases, I would see latency around 50ms and recall playing games where the latency was so low it was simply reported as 0ms.

With so much bandwidth at my disposal, streaming 1080p HD content without ever seeing a buffer delay became normal and I was quick to pick up every new Internet gadget, knowing that my connection could handle it. As a part-time photographer, I was also moving gigabytes of photos up and down the network on a regular basis, and doing so in mere minutes.

 

Rural Washington Network, Chelan PUD, Increases Speeds and Expands

The Chelan Public Utility District in Washington state is upgrading network capacity as it starts expanding the network following its broadband stimulus award. We previously covered their consideration of whether to expand from passing 80% of the territory to 98%.

Chelan is one of the most rural publicly owned fiber networks as well as one of the oldest ones. In a rarity, it looks likely to run in the red permanently (the pains of rural, mountain terrain) with the support of most ratepayers. These ratepayers recognize the many benefits of having the network outweigh its inability to entirely pay for itself. The utility also runs a sewer project that is subsidized by wholesale electricity sales. Though some areas in Chelan are served by Charter and Frontier, the more remote folks would have no broadband access if not for the PUD.

With the planned upgrades in 2011, Chelan's open access services will offer far faster speeds than available from the cable and DSL providers. Under Washington law, the PUDs cannot sell telecommunications services directly to customer. The PUD builds the network infrastructure and allows independent service providers to lease access while competing with each other for subscribers. Though this is a great approach for creating a competitive broadband market, it has proved difficult to finance (if one believes this essential infrastructure should not be subsidized as roads are).

When the PUD considered whether to pursue the expansion (meaning taking a federal grant covering 75% of the costs and agreeing to run the network for 22 years), it asked the ratepayers for feedback:

Sixty-four percent of 450 randomly chosen Chelan County registered voters who were part of phone survey in August said they favor taking the grant and completing the buildout, even if it means their electric bills will go up by as much as 3 percent — about $1.50 more on a $50 per month power bill.

On November 9, PUD Commissioners approved the rate increase.

Chelan's service providers currently offer connections of 6Mbps/384kbps or 12 Mbps/384kbps. As with other early BPON networks, the speeds were asymmetrical. While other community fiber networks have upgraded to offer much faster symmetrical speeds, Chelan has opted to continue a heavily asymmetric offering.

They will continue the 6Mbps option (for service providers who are not ready to upgrade their equipment to offer faster speeds) while adding a 25/2 and 100/100 option. They are also adding a 1 Gbps commercial option.

Frontier and Charter advertise maximum connections at 7/.768 and 25/3 respectively.

Service providers on the network will have to pay higher rates to continue using the network, though they also will get a discount from the PUD when they sign up customers for more than one service (bundling).

Providers will have to pay an extra $4 per customer while the bundling discount will be $2 or $3.

Service providers will have to pay Chelan $22.35 for a 100Mbps connection to a customer and $19.35 for either a 25/2 or 6/.384 connection.

However, there are some complications (detailed in this article toward the end) -- because Chelan was such a pioneer of this technology, the earliest subscribers will have to wait longer to access faster connections.

Comcast Customers Call for Competition

Two cities, located on opposite coasts, have recently cried out for cable competition in their communities.

A few weeks ago, SunBreak ran a story under "Why Comcast Needs Competition...Badly." The post describes a significant outage in Seattle and Comcast's slow response to fix the problem.

You may think to yourself, Hey, come on, it's 90 minutes out of your day. But what I think about is how much time cumulatively was wasted in Seattle this morning, much of it simply because people would not have been sure where the problem was. An early, all-hands-on-deck announcement from Comcast would have been a big help. It seems slightly insane that a company that provides internet service isn't very good at using the internet.

The folks at Sunbreak apparently were not aware that the City is still slowly considering building a network to ensure everyone in the community has affordable high speed broadband access (which would likely be far more reliable than Comcast's network). After I noted this in the comments, they reprinted one of my posts about Seattle's deliberations.

Meanwhile, the folks in Scranton, Pennsylvania, (immortalized in the television show The Office) have been asking when they get the faster broadband now available in Philly, Pittsburgh, and parts of the Lehigh Valley. The answer came bluntly from Stop the Cap: Sorry Scranton, You’re Stuck With Comcast Cable… Indefinitely

An article from the Times Tribune explains why the private sector fails to provide competition:

"Offering out television service is expensive, too expensive for most smaller telephone companies," said telecom industry analyst Jeff Kagan. "So many are reselling satellite service to keep customers who want one bundle and one bill."

Because of that, satellite television providers, who were never a formidable challenge to conventional cable companies, gained market share, Mr. Kagan said.

A stand-up comic from Comcast responded:

Comcast spokesperson Bob Grove said the Comcast upgrades originated from the demands of customers, not the offerings of competitors.

And the crowd went crazy! Hilarious joke! I guess the people who have slower services just didn't beg enough… also Comcast ignores competitive pressures, something their shareholders may be interested to know.

Stop the Cap's article noted that the private sector even suggest that competition in cable networks is impractical:

As far as the cable industry is concerned, they’d prefer Verizon just stay out of the video business altogether.  Dr. John “Darth Vader” Malone, a former cable kingpin that owned Tele-Communications, Inc. (TCI), said there is room for only one player in the wired video business — cable companies.

“I’ve never seen overbuilds work … it always ends up badly,” Malone has said repeatedly about cable competition.

Of course, as we have carefully documented, community networks have thoroughly succeeded… though whether they should be considered "overbuilds" when they are offering far superior services is perhaps a contentious question.

Unfortunately, the article author, David Falchek, fails to note that Pennsylvania law preempts the authority of local governments to step in and build faster networks that would offer broadband for lower prices (see our preemption map for more details).

Here we find the reality for thousands of communities: the private sector cannot provide sufficient competition to drive proper investment or lower prices and state laws protect incumbent providers from competitive pressures.

Photo used under Creative Commons license, courtesy of Titanas on flickr.