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Crawford Explains Network Neutrality on 99% Invisible

The show was published over a year ago, but it holds up as a good explanation for both network neutrality and the danger of Comcast and other massive cable companies becoming too powerful. The popular podcast 99% Invisible interviewed Susan Crawford on the subject last November. It is worth listening to and keeping as a reference for those who do not understand the threat. That said, I think the show oversimplifies the dynamic of high speed access -- the big phone companies are not totally irrelevant, just mostly irrelevant when it comes to delivering faster, more reliable services. And this is not technological determinism so much as poor management choices and the pressure Wall Street puts on firms to harvest profits rather than investing for the future.

LightTUBe Financially Secure in Tennessee

Tullahoma Utilities Board's triple-play FTTH LightTUBe, began serving Tullahoma in 2009. The fiber network utility is paying off its city bond debt on schedule reports the Tullahoma News.

The network's income during the first four months of fiscal year 2014 is a positive $58,939. General Manager Brian Skelton spoke with Chris Mitchell in July 2013 and expressed confidence that that network will continue to operate in the black. The News reported on our podcast interview with Skelton and provided some recent updates:

With an estimated potential customer base of 9,000 in the TUB service area, LightTUBe services 3,201 fiber customers. That number is slightly ahead of goal (3,186) and represents nearly 36 percent market penetration against primary competitor Charter Communications.

Tullahoma deployed its network to encourage economic development. In 2011, we reported on J2 Software Solutions. The company located its headquarters in Tullahoma because LightTUBe offered fast, reliable, affordable service. 

According to the News article, expenditures on Internet service remain consistent while subscriptions grow. The Tullahoma Utilities Board (TUB) only recently approved a $7 rate increase for video service due to an increase in the cost of television content. When content rates rose in the past, TUB chose to absorb the increase but the cost of content continues to increase for all providers. Since 2009, TUB increased Internet service speeds five times without increasing prices. From the article:

”LightTUBe is in a very comfortable position from a financial perspective. Our biggest concern at this point is the unreasonable price increases that we (and others in the video business) are seeing from many of our channel providers,” said Skelton.

That comfortable financial position appears to rest largely on the shoulders of LightTUBe’s Internet service.

Op-Ed: Baltimore Makes Smart Move with Fiber Investment

On November 25, the Baltimore Sun ran this opinion piece by me regarding Baltimore's approach to expanding Internet access in the city. Baltimore Mayor Stephanie Rawlings-Blake recently spoke the plain truth: “You can’t grow jobs with slow Internet.” This simple statement is the best explanation for why Baltimore is examining how it can use existing City assets and smart investments in the near future to expand access to fast, affordable, and reliable Internet access. It is also a slap across Comcast’s face. The big cable and telephone companies have insisted for years that they already deliver the services residents and businesses need. But they also claim to offer reasonable prices that just happen to increase year after year with few customers having other options to choose from. Baltimore’s reality is that Comcast does indeed offer speeds that are faster than many in rural Maryland can access. But they are not even in the same league as cities like Chattanooga, where every address in the community has access to the fastest speeds available anywhere in the nation, and at some of the lowest prices. There, as in hundreds of communities across the country, the local government built its own next-generation network. Whenever a city announces the possibility of investing in a network, the cable industry public relations machine kicks into high gear. They argue that we have a plethora of choices for Internet access. The sleight of hand behind this claim is to include LTE wireless networks as a replacement for cable – something almost no household does because replacing your home wired connection with LTE will break your budget. According to bandwidth-management firm Sandvine, the average household uses more than 50 gigabytes of data each month. Between the data caps and overage fees from AT&T, that will cost over $500/month. Meanwhile, the overwhelming majority of community owned networks are doing exactly what they intended – breaking even financially while providing a valuable public service. Big cable companies argue that these networks have failed if they aren’t making big profits each year, a misunderstanding of public accounting. Community owned networks aim to break even, not make a profit. When Windom, Minnesota, ended a year with a $50,000 deficit from a network that kept many local jobs in the community, few complained.

Bristol Virginia Utilities to Offer Home Management Services

BVU in Bristol is now offering Quantum Home, a security and home management system that uses the community's publicly owned fiber network. The system allows home owners to also manage lights, temperature, and appliances from anywhere using a computer, tablet, or smartphone. For a quick video demo, check out the BVU website.

Installation costs range between $200 to $2,000 for installation and monthly charges are $39.95 - $49.95. Comcast offers a similar service, Xfinity Home, and requires installation fees to be paid in full when the system is installed. BVU plans to allow customers to amortize the installation fees over 12 months if they wish.

BVU launched OptiNet in 2001 and offers reliable triple-play at affordable prices in Bristol and surrounding areas. We talked with Jim Baller about the history of publicly owned networks in Episode #57 and Episode #63 of the Community Broadband Bits podcast. BVU's OpiNet played a prominent role as one of the first publicly owned completely fiber triple-play networks.

Tricities.com reporter David McGee recently attended a BVU Board of Directors meeting where management described the new service.

“This is an exciting new service that is actually in the market and we’ve already been selling it,” [Authority interim CEO Mike] Bundy told the board... "It will be not just home security but home automation. It’s cutting-edge technology.”

Washington Post Covers Big Longmont Referendum Victory

Last week, we were excited by the results of Longmont's referendum, but we sure weren't alone. The Washington Post's Brian Fung wrote, "Big Cable may have felled Seattle's mayor, but it couldn't stop this Colo. project.

Our regular readers know that Comcast succeeded in defeating the Longmont measure in 2009 but the electoral would not be swayed by false promises and lies the second time in 2011. This year's proposal asked voters to approve a revenue bond for $45.3 million to speed up a planned expansion, which voters approved 2:1.

Contrary to past experience, Comcast and allies did not launch a full frontal assault in Longmont this year to sway the vote. Fung's article looks at the math for a possible  explanation:

There are 27,000 households in Longmont. Even if the city were to connect all of the eligible homes [close to the fiber ring] to its existing fiber network overnight, it would still reach only 1,100 residences. Cable companies therefore spent over half a million dollars [in 2011] trying to prevent four percent of city households from gaining access to municipal fiber on any reasonable timescale. That's around $600 a home, or six months' worth of Xfinity Triple Play.

Even if the cable companies decide it was not worth the fight in Longmont, they have shown repeatedly that they have cash, will travel. Fung's article describes another 2009 election in which the cable industry spent large to prevent public investment in fiber:

In North St. Paul, Minn., a 2009 ballot measure to let muni fiber move forward was defeated by a resounding 34-point margin. Opposition to the fledgling network, PolarNet, was led by the Minnesota Cable Communications Association. In the weeks leading up to the vote, it and other opposition groups spent some $40,000 campaigning against the measure. MCCA alone contributed more than $15,000 to the effort over the same period.

Election Day 2013 Community Owned Network Referendum Roundup

Starting with the good news, voters in Colorado overwhelmingly supported municipal network intiatives. Longmont voted 2:1 in favor of bonding to fast track network expansion. We have covered this issue in great depth recently. Read all of our coverage of Longmont here. The local paper covered the referendum results in this story:
2B's passage means approval for the city to issue $45.3 million in bonds to build out the city's 17-mile fiber optic loop within three years. Longmont Power & Communications has estimated that the payback time on the bond will be 11 years. If revenues from commercial and residential customers fall short, LPC's electric service revenues will be used to make up the shortfall, LPC staffers have told the Longmont City Council.
South in Centennial, voters supported restoring local authority to build a network by a 3:1 margin. We most recently wrote about this referendum here. In Seattle, the mayor that campaigned on a citywide fiber network and backed off it but created a partnership with Gigabit Squared to bring gigabit fiber to 12 neighborhoods lost in his bid for reelection to the candidate that that was strongly supported with Comcast donations. However, the election does not appear to have turned on broadband issues:
McGinn’s fate was forecast two years ago, when voters slapped back his efforts to obstruct the Highway 99 tunnel project, opting to move ahead with the long-debated project. McGinn’s anti-tunnel agitating was viewed as a reversal from his 2009 election-eve pledge not to stand in the project’s way.
We continue to be disappointed in the lack of serious discussion in many races about how local governments can make meaningful improvements in Internet access for residents and businesses.

Broadband is Complicated Piece of Seattle Mayor Race

Seattle will choose its new mayor today in a race that was thrust into an unexpected media spotlight following the Washington Post story on Comcast contributions to the challenger. We covered it early from the perspective of how Comcast wants to send a message to other mayors that may challenge its effective monopoly. However, it bears noting that mayoral candidate Murray was mostly caught in the crossfire. He had been silent on broadband issues (which should raise some eyebrows given its importance to economic development, education, and quality of life) but after the WaPo story, he proclaimed that he supported the gigabit challenge to Comcast. Just because Comcast wanted to buy the challenger doesn't necessarily mean that Murray was for sale or would do Comcast's bidding in office. But we are now learning that Comcast has bought 12 meals for Murray as part of their lobbying effort. If nothing else, these stories should be a good reminder of who calls the shots in American politics. As long as we encourage firms to spend big money on elections, the biggest corporations will continue to have far more influence over our government than we do. Back to Seattle - lest one think this is a clear cut case of pro-competition Mayor McGinn vs. Comcast puppet Murray, a prominent tech blogger in Seattle sets us straight regarding the nuance and complications of such a simple analysis. Brier Dudley starts be reminding us that most people are voting on issues aside from Internet access and continues with:
McGinn simultaneously abandoned years of city planning to build a citywide broadband network and bring fast, affordable service to everyone. Instead, McGinn opted to part out the city’s fiber-optic network assets, offering pieces here and there to telecom companies.

Comcast Sets Sights on Seattle Mayor; Payback for Encouraging Competition

In a reminder of the power embodied in massive corporations like Comcast, Seattle Mayor Mike McGinn is facing a challenger buoyed with sizeable contributions from the nation's largest cable and Internet company. Why is Comcast so interested in defeating Seattle's mayor? Payback and a warning to others. Lest any other big city mayors think it would be wise to help create competition to Comcast's effective monopoly, know that Comcast will finance your opposition. We have covered Seattle's various attempts at improving Internet access though we have admittedly not written much on its public-private partnership with Gigabit Squared. Gigabit Squared is a new firm that is starting to work with cities that have fiber assets to deliver services to residents and businesses. The plan in Seattle is to create a large pilot project in at least 12 neighborhoods offering Internet service at speeds far faster than Comcast but at a lower price. Gigabit Squared is using city owned fiber to build its backbone network and working with the City to expand that network. However, little has happened in the past 10 months since it was announced except some signs that Gigabit Squared was still trying to raise the necessary capital. We understand that some will start to get services early in 2014. In the meantime, Comcast has donated heavily to Mayor McGinn's rival Ed Murray at a time when many expected the Mayor to already have a challenging race. From the Washington Post story:
Comcast's donations to political action committees (PACs) suggest Comcast has poured dramatically more resources into defeating McGinn. The Broadband Communications Association of Washington PAC, which received 94 percent of its 2013 contributions from Comcast, donated $5,000 to the group People for Ed Murray less than a month after Gigabit Squared's pricing announcement. That was the PAC's largest single donation. Unsurprisingly, People for Ed Murray has made significant expenditures supporting Murray's candidacy.

Denver Suburb Seeks to Take Back Local Authority

Centennial is asking its voters to reclaim local authority this election. City leaders want to make better use of an existing fiber optic system but a 2005 Colorado state law pushed by a corporate telephone company precludes it. If the citizenry reclaims its local authority through referendum, the City can take the next step toward providing indirect services via its fiber network. 

We contacted City Council Member Ken Lucas to find out more about the ballot question. Centennial is a relatively young city that was incorporated in 2001 and has about 100,000 residents. Lucas told us that this ballot question is not only about using their fiber resources. The community of Centennial considers this a critical step toward maintaining a business friendly environment.

The National Transportation Safety Board (NTSB) provided grants to install the existing network for traffic control, security cameras, and public works monitoring. The City contributed only approximately $100,000 to the network, valued at $5 million. Traffic and public safety now use only two strands of the network that runs through the center of town. City leaders want to use the remaining 94 strands to improve access in the community. To see a map of the fiber and open conduit in Centennial, check out the City's PDF.

Approximately 94% of Centennial businesses and 85% of households are within one mile of the fiber backbone. Residents and business owners can now choose between Comcast or CenturyLink and rates are high. Lucas tells of one business owner who asked Comcast to provide 1 Gbps service to his building. Comcast offered to lease a line to the business at a high rate, but the customer would still have to pay $20,000 for installation.

Longmont Referendum: Haven't We Been Here Before?

November 5th probably seems like deja vu for the people of Longmont, Colorado. For the third time, the voters will respond to a ballot question that will impact their community's connectivity. Past referendums addressed whether or not the community could use its fiber ring for connecting businesses and residents.

They now have that authority. This year the question will be "when?"

Local incumbent providers grossly outspent municipal network supporters in 2009 and in 2011 with astroturf campaigns against referendums. Nevertheless, voters decided in 2011 to grant the local utility permission to use existing fiber resources to bring connectivity to businesses and residents. 

Since then, Longmont Power and Communications (LPC) began a slow build-out of fiber to businesses and homes within 500 feet of the existing loop. Local businesses, frustrated with poor service from Comcast and CenturyLink, jumped at the opportunity to have real high-speed connections. With a long list of businesses in queue for their connections, the City Council voted to use LPC reserve funds to connect businesses and residents to the loop. Clearly, the people of Longmont were ready for something better than the existing incumbent services.

Local blogger Steve Elliott connected to the service in September. To satisfy his curiosity, he ran speed tests immediately before and after he transitioned from Comcast service.

Comcast timed in at 26.08 Mbps download and 5.76 Mbps upload. LPC provided 89.99 Mbps download and 62.01 Mbps upload

From his post: