lawsuit

Dubuque Considers Its Telecom Options

I caught an interesting article asking whether Dubuque, Iowa, should build a publicly owned broadband network. Iowa already has a number of publicly owned networks, mostly cable HFC networks, that serve communities.

The article starts with some history, noting that the small community of Hawarden, Iowa, was the first to build a public cable system in the state and had to defend its rights to do so in court.

The northwest Iowa community of about 2,500 people more than a decade ago built a $4 million cable system, only to be temporarily shut down by an Iowa Supreme Court injunction. Hawarden survived the court's order prohibiting municipalities from being in the telecommunications business, and in many respects blazed the trail for publicly run cable, Internet and phone service in Iowa.

More communities may be considering building their own networks (though they will build now with fiber rather than HFC) following Iowa's statewide franchising rules that preempt local authority, giving greater power to private cable companies.

The way it was written, existing franchise agreements may be nullified if a competitor announces plans to serve the community. Fortunately, many Iowa communities voted to formed telecommunications utilities back in 2005, though few have yet exercised that authority.

Unfortunately, the article's author was clearly misled by either Qwest or Mediacom's public relations flacks because he wrote about UTOPIA, as though the problems of a purely open access model under a different regulatory environment poses important lessons for communities in Iowa that may build their own networks. The successes and failures of UTOPIA teach us very little about how Iowa communities should move forward.

Smaller Iowa communities do have a serious disadvantage - building modern networks is very difficult the smaller they get. Below 5,000 subscribers, it can be difficult to make the network pay for itself (though exceptions exist) - suggesting to me that joint efforts combining communities could be a good option. Unfortunately, though the technology has no problems crossing political boundaries, the politics are much more difficult.

Comcast, Caps, and the Public Interest

While I try to keep postings on this site to the subject of publicly owned networks, I think it important to discuss the ways in which some major carriers routinely flout the public interest. Thus, a little history on how Comcast has acted against the public interest.

Most of the readers of this blog are probably aware that Comcast has been dinged by the FCC following its practice of interfering with subscribers legal content (and undoubtedly illegal content as well) by blocking and disrupting the BitTorrent traffic. BitTorrent is frequently used to transfer large media files because it efficiently breaks large files into many little pieces, allowing the user to download from a variety of sources concurrently - the file is then reassembled.

When Comcast detected BitTorrent connections, it would effectively hang up on them, regardless of the congestion level on the network at the time. The FCC (the Bush Administration's FCC) said it couldn't do that and Comcast is currently in the courts trying to tell the FCC that it can't tell Comcast what it can't do on its network.

Prior to a journalistic investigation that proved Comcast was doing this, net geeks had repeated asked Comcast if it were blocking the BitTorrent protocol. Comcast never admitted to anything, often claiming it did not "block" anything... as time would go on, Comcast would refuse to admit it was blocking anything - as if permanently delaying traffic was anything other than a blockage. "I'm not blocking you, try back in 20 million years."

Around this time, Comcast quietly changed its policy regarding the maximum amount of bandwidth subscribers could consume in a month. At the time, I thought it was a result of the FCC cracking down on the arbitrary policies frequently used by cable companies, but it turns out we can thank the State of Florida for forcing Comcast to enact a transparent cap on monthly usage.

Prior to the official cap, there was an unofficial cap. Every month, some number of people would be notified they were kicked off Comcast's service for using too much bandwidth - but no one knew how much was too much and, perhaps more importantly, how to keep track of how much bandwidth they were using. Discussions on geek-hangout Slashdot suggested a monthly cap of between 100 Gigabytes and 300 Gigabytes depending on the neighborhood. There was no limit documented anywhere and Comcast representatives refused to acknowledge any hard cap.

In stepped Florida's Attorney General, who reached an agreement with Comcast to create a transparent cap and fined them for their actions.

It turns out that Comcast's "network management" strategy was to take the top 1000 subscribers who used the most bandwidth over a month and disconnect them. Harold Feld had the best reaction:

Comcast is almost certainly telling the truth when it says the highest 1000 users were atypically intense bandwidth consumers. duh. Of course the top 1000 out of 14.4 million will be at the high end of the curve.

No, the more interesting question is what the hell kind of a system is it where Comcast simply goes after the top 1000 users no matter how much they actually use, and why Comcast would adopt such a policy if it wants to reasonably manage network congestion? It seems rather . . . inefficient and arbitrary. Unless, of course, one is trying to save money running a crappy network and generally discourage high-bandwidth use.

Now Comcast has a transparent cap - 250 GB/month - that we still have no way of really knowing how close we come to it (nearly all of us don't come close). Was that so hard? Apparently. Meanwhile, they keep claiming that network neutrality requirements would leave them unable to exercise reasonable network management. How would they even know what reasonable network management is?

Though defining the public interest may be difficult, it is easy to show what is against the public interest: Comcast calls you and tells you that you have to use less bandwidth each month. You ask how much you can use and they say they cannot tell you but you need to use less.

Fortunately, we now know how much is too much. If only we could tell how much we were using...

Photo used under Creative Commons license, courtesy of Titanas on flickr.

More Minnesota Broadband News

The Minnesota Independent took Pawlenty's Administration to task last week for its decision to give more money to the telecom company front group Connected Nation. To be clear, this is not the money for infrastructure (yet - time will tell how the state encourages the feds to allocate the grants). This was the mapping money.

Peter Fleck, of PF Hyper blog, put it well:

“My understanding is that we have allowed the companies that have not provided the needed broadband coverage in our state to steer the broadband mapping process itself because of a stated need for confidentiality. That need is questionable,” said Fleck.

“And it puts the state in a position where if the maps show there is no problem with broadband coverage, then we won’t need legislation, regulation, or any other policies and it creates the risk that the telecom industry can continue to provide inadequate coverage to underserved areas — usually areas of low-density and low-income. And because of the inadequacy of these maps, eventually we will have to undertake broadband mapping again at taxpayer expense. To me, this is an irresponsible use of public money.”

The story also quotes me and links back to our story on Connected Nation in Minnesota.

I want to note that states and federal agencies can demand more in terms of better maps and data transparency. It is somewhat disingenuous to lay the blame solely at the doorstep of this telecom-front organization when elected officials refuse to demand more from an industry that has long retained legions of lobbyists. Make no mistake, Connected Nation's conflict of interest is a serious problem, but we need our elected officials to stand up to the telecommunications companies and demand better mapping data. We had higher hopes from the NTIA, but clearly that was misplaced.

More recently, Sharon Schmickle of MinnPost wrote about plans for a publicly owned network in Cook County, Minnesota. It touches on the major issues that many communities face when deciding whether to build their own network.

I wanted to add some comments to it that will add perspective to the story - I encourage you to read the whole Schmickle piece because I pick only a few points below to expand upon.

Regarding Cook County's application for broadband stimulus funds, the incumbent phone provider to much of the area (Qwest), has brought a we-won't-build-it and we-won't-let-you-build-it-either attitude. Local businesses and the Forest Service cannot even get a T-1 line (which would offer about 1.5 megabits and would probably cost $800/month give or take $500 depending on Qwest's mood at the time). The phone lines are in such a state of disrepair that dial-up is even slower than average and businesses can go days without any telecom services.

Dana MacKenzie, the information systems director for the County, previously told the MN Broadband Task Force that when the single connection to the area goes down (somewhere on the road to Duluth), all telecom stops up there. No redundancy means no credit card transactions, no 9-11 service, no nothing until the line is repaired. Profit-maximizing companies have little incentive to provide redundancy when residents have no real choice in providers.

Unfortunately, Jack Geller lets these companies too far off the hook. I find Geller, a member of the state's broadband task force, to be a deep-thinking person, so I hope this quote was out of context.

"Whether you agree or disagree with how good a job your incumbent providers are doing, you have to admit that they have invested millions of dollars in your community," Geller said. "Now we are saying we need more, and the government should provide it … should use taxpayer dollars to compete with the private sector."

These companies have not invested millions out of charity - they were originally granted a government-sponsored monopoly to ensure they would be profitable and they have continued to make profits while refusing to invest in better networks (here, I aim my criticism at the large, absentee companies - the smaller independent telcos that are rooted in their communities have continued investing in the community).

As for whether taxpayer dollars should compete with the beneficiaries of government-granted monopolies (though such monopolies ceased to exist, their legacy continues to shape our telecom landscape), I think the answer is muddier than he suggests. Further, most community networks emphatically do not use taxpayer dollars, so the argument is largely academic anyway. Jack and I have previously discussed the role of government competing with the private sector, but that is different from phrasing it as "taxpayer dollars" that are funding the networks - something almost guaranteed to result in a knee-jerk reaction opposing the idea (creating more heat than light rhetorically).

Finally, I think Jack's larger point would be that private companies cannot, even if they were willing, build out the networks that are needed in many rural areas. The costs are too high and returns too low. This is something I agree wholeheartedly on - which is why I find it ludicrous that some still think the private sector is capable of building this essential infrastructure throughout the country without continuing to damage our ability to compete with peer nations. And it remains frustrating that these companies, who will not build the needed networks, have the money and lobbyists to prevent others from doing it.

A final criticism of Shmickle's piece is that I was disappointed to see her treat the Monticello lawsuit as though it had any merit. It was thrown out by every court in Minnesota at the earliest opportunity - the only reason it lasted so long is because we have a massive backlog of cases and too few judges. It was a frivolous lawsuit meant to delay competition and it succeeded. It was an abuse of the justice system that has successfully scared other communities from exercising their legitimate power for fear of being locked in an expensive court battle (is there any other kind?) that would drain their resources despite an inevitable victory. Large companies like TDS have lawyers for this very reason - they probably profited from their court loss due to the delay of more than a year whereas Monticello had to hire representation to respond.

Photo by Jackanapes, used under creative commons license.

Governing: Bandwidth on the Bayou

Publication Date: 
August 3, 2009
Author(s): 
Ellen Perlman
Publication Title: 
Governing

Ellen Perlman of Governing has written a short history of the struggle in Lafayette, Louisiana (Cajun Country) to build a publicly owned (by the public power utility) FTTH network. She also highlights the role of citizen activists who worked quite hard to show community support for the network. An excerpt:

Huval, the Lafayette utility’s director, advises municipalities interested in similar projects to be sure to do their research and hire experts. “Municipalities are going to face pushback, and it’s going to take different forms,” he says. They need a good plan to share with elected officials and the public and to use in reaching out to business, the education community and residents. “Make sure that what you’re trying to do is what they want,” Huval says. “No matter how good the idea, it’s climbing a steep hill.”

Monticello Mayor Responds to Lawsuit

Publication Date: 
November 11, 2008
Author(s): 
Mayor Clint Herbst

This is a letter to the editor from Monticello's Mayor in regard to the lawsuit TDS filed against the city to prevent the city from building its own fiber network.

As your Mayor for the City of Monticello, I feel it is time to lay out the truth regarding the city's decision to install fiber and TDS's lawsuit that attempts to stop us. The city council, staff and myself have been handcuffed in our ability to offer information to the public for fear that TDS would twist the information and add new allegations to their suit, thus extending the litigation.

We (the city) talked with TDS on several occasions to explore options to give the citizens and businesses of Monticello cutting edge technology. We felt that fiber optic technology would attract another level of business and industry that would offer our residents well-paying, local jobs. It has been and continues to be the city council's goal to create a city where you can work, live and raise a family. It was also very important to make sure EVERY resident was given the opportunity to experience this technology. Councilman Wayne Mayer and I met with TDS at their office. We expressed our concern that every resident and business should be able to access the fiber optic system. We were told that they "could not justify the expense" to their shareholders and they "already had good copper in the ground." Their plan was to continue to offer fiber to new developments, but not address existing homes.

It was clear to Wayne and I that if the citizens of Monticello were to experience this type of technology it would be in their own hands. Therefore, the council decided to put it up to you, the citizens of Monticello. You made your voice heard loud and clear by passing a referendum by 74%. That was after being bombarded with telephone calls and mailings from TDS that were very misleading. Claims were made that this system would cost the citizens of Monticello 25 million dollars, but TDS knows how revenue bonds work. I know that, because I sat in a courtroom and listened to their high priced Chicago attorney explain why we shouldn't be able to use this type of bond to fund the system. They know that these dollars are raised through investors and it is these investors who would be on the hook if this system failed. TDS tries to claim that they are suing us to protect the citizens of Monticello, but the truth is that they want to continue their monopoly for land line telephone in Monticello. If they were really concerned about YOU, they would have taken the many opportunities we offered to work together to lower the overall cost of offering fiber to each and every home in Monticello. If they were really concerned about you, they would have offered lower prices and huge discounts before the city passed a referendum to bring fiber to EVERY home in Monticello. Why does TDS suddenly have a big heart and lower their rates? I don't know about you, but it makes me mad that I feel I've been overpaying for years!

The TDS lawsuit was dismissed. It came as no surprise to me. I could see it for what it was, an attempt to stall the inevitable; an attempt to once again keep you under their thumb paying some of the highest rates in the country. It is time for all of us to stand up to TDS and say we won't take it any more. TDS had 30 days to appeal and although they continually claim that they want to expedite this suit, they waited 29 days before issuing their Notice to Appeal. Does this reek of another stall tactic? You decide. Monticelloans should be enjoying fiber to the home. Not from the curb, but to the home. The city is committed to bringing fiber to your home and offering services such as full high definition TV, telephone services (land line, VOIP, cellular) and ultra highspeed Internet (both upload and download).

I have been open and honest with you. I live here and I am accessible. Try calling a decision maker from TDS. Good luck. They don't live here. If TDS is really concerned about you, they will end this lawsuit and find ways to work with the city to put this type of technology in place. They keep saying that they want to work with us, they keep saying they have held their hand out. Really? I have only witnessed TDS turning down our repeated attempts of working with them.

TDS, it is time to stop punishing the citizens of Monticello. We know that the dismissal of this lawsuit will NOT be overturned. We know that the monopoly is over. Why would you keep punishing your customers? If you really want to work with us like you claim, give me a call. I expressed my willingness to sit down with you at a recent council meeting to discuss options. Since there are no decision makers from TDS living in Monticello to witness the meeting, I'll lay it out here in the newspaper. Feel free to contact me on my personal cell phone: 612-810-0840. I look forward to hearing from you. I look forward to putting the citizens of Monticello first. Any good business would do just that.

Clint Herbst
Mayor for the City of Monticello

City on Solid Ground in Lawsuit

Publication Date: 
July 31, 2008
Author(s): 
Christopher Mitchell

Following the TDS-initiated lawsuit against the city of Monticello, Minnesota, I wrote the this op-ed to offer some outside perspective. This is a snippet:

At a time when most of the United States has slower, more expensive Internet connections than our overseas competitors, communities across the country have responded with initiatives to build the infrastructure of the 21st century. And then they have been sued.

Monticello Lawsuit Saga Over; MN Supreme Court Declines Review

In a quick followup, the Minnesota Supreme Court has affirmed the obvious by refusing to review the Appeals Court decision in the TDS (acting as "Bridgewater") v. Monticello case. This means the Appeals Court decision stands; Minnesota cities have the authority to bond for broadband networks. Read our previous coverage of this case here.

When TDS originally sued Monticello, the City had to place the investor money (raised via non-recourse revenue bonds) into escrow for the duration of the case. If the case were not resolved by June 19, 2009, Monticello would have had to return the funds to the investors, leaving it unable to finance the project. Bonding again would have almost definitely resulted in less favorable terms than those achieved before the economic meltdown.

Following the Appeals Court decision, on June 2, 2009, TDS could have had up to 30 days to request review from the Supreme Court. John Baker, an attorney from Greene Espel who represented the City throughout the process, asked the Supreme Court to expedite the review in order to prevent TDS from merely using its thirty days to run out the clock (thus winning the war while having lost every single battle).

Today, the Supreme Court sided with the Appeals Court and an obvious reading of Minnesota law: Minnesota cities are well within their authority to bond for and build broadband networks.

Monticello will immediately start work on the city's publicly owned fiber-to-the-home network. TDS has argued that such a network would now be redundant as they built a fiber network while abusing the courts to stall for time. However, it remains to be seen if TDS is truly connecting all homes with fiber, or is still using copper for that final connection (much like AT&T does in its U-Verse). The top TDS advertised speeds are 25 down and 10 up, which can be achieved with VDSL.

If TDS has truly built a fiber-to-the-home network, Monticello will be the first place in the U.S. with competing full fiber networks. However, I'm not sure that TDS will be able to compete with FiberNet Monticello on some fronts as TDS offers it television via a partnership with a satellite company. Monticello will undoubtedly have more local content and probably better customer service.

Lest you think the court battle is over, Monticello is entitled to recover some of its costs due to the lawsuit. TDS never had a good case, using the courts to delay the City's network by some 362 days or so. However TDS had to post a $2.5 million surety bond at the beginning to ensure it would be able to pay in the event that they lost and Monticello can prove damages. Additionally, TDS still has crafty lawyers that will undoubtedly try again to disrupt the City's network using any means necessary.

Monticello's elected officials and city staff have shown considerable courage throughout this ordeal - refusing to be bullied by their incumbent. Others may have been content to back off once TDS actually began investing in their City (though incumbents have frequently made promises under the threat of competition that they never made good on). It certainly would have been the easier path. But they held strong, backed by the 74% positive vote on the referendum to build the network.

Thanks to them, all Minnesota communities now have a court precedent to strengthen their resolve if they decide a publicly owned broadband network is necessary for their vitality in the 21st century.

TDS used the courts to blunt competition, creating an entire year they could use to entrench themselves. Monticello has lost a year and will now have to modify its business plan in light of the changed market. At least the citizens of Monticello will soon have a choice - the publicly owned FiberNet Monticello or a beefed-up TDS network at discounted prices (which would not have existed absent FiberNet Monticello).

Nation's Largest Citywide FTTH Network to be Completed Next Year

Chattanooga, Tennessee is predicting it will offer FTTH in its entire service area by next year. The public power company has used fiber-optics in the past to manage its electrical operations and has been planning to offer a full FTTH network for awhile.

"There are two primary components to building this system. One component is taking longer than we thought and the other is happening much faster than we anticipated", said Harold DePriest, President and CEO. "The end result is that services will be available to the entire cities of Chattanooga, East Ridge and Red Bank by summer of 2010."

DePriest says once in place, EPB's fiber optic network will be the largest of its kind in the country.

However, Chattanooga has suffered the same problem that has plagued other publicly owned broadband projects around the country: incumbent telco and cableco lawyers. Comcast has sued Chattanooga in multiple courts in an attempt to limit competition (see here, here, here, and here for a few examples). As with these cases across the country (from Monticello, MN to Bristol, VA, to Lafayette, LA), the incumbents have lost the cases but successfully slowed the build-out, which hurts the community while padding company profits for an extra couple of years.

The network will offer symmetrical speeds of 10-50Mbps while keeping costs lower than the standard prices in the market.

Monticello "Wins" Appeal

Monticello, a small town in Minnesota just outside the metro area, once again prevailed in court against frivolous charges from TDS Telecom, the incumbent telephone provider (doing business as Bridgewater in the court case).

Monticello, after learning that neither TDS nor Charter were interested in building a modern broadband network in the community, spent years studying the issue and eventually opted to build their own network. After the city secured revenue bonds to pay for the project in spring 2008, TDS began a campaign to delay the network -- a tactic commonly used against community broadband networks across the country.

They filed a lawsuit they could not win, but it prevented Monticello from starting the network. While they waited on the court date, Monticello lost the construction season and investor money sat in escrow. Despite winning court victory after court victory, the citizens of Monticello are unable to build the network they voted for with a stunning 74% yes on the referendum.

When the lawsuit was dismissed from district court, TDS waited as long as possible before appealing the decision in fall 2008. Due to the overburdened and under-staffed courts, the Court of Appeals took another half year to rule. Today, the Court handed down the judgment, finding in favor of Monticello:

Therefore, based on a plain and obvious interpretation of the term "public convenience" and the general intent of the legislature to promote telecommunications, the district court did not err in dismissing the action for failure to state a claim.

Regardless, even if this court were to accept Bridgewater‘s reading of the statute, the Fiber Project arguably qualifies as a utility or utility-like project. A Minnesota statute generally restricting the ability of Minnesota municipalities to issue bonds for projects outside of their jurisdiction provides an exception for bonds issued to finance property for "municipal public utilities." Minn. Stat. § 471.656 (2008). That same statute defines "municipal public utilities" as "the provision by a municipality of electricity, natural gas, water, wastewater removal and treatment, telecommunications, district heating, or cable television and related services."

The main question that remains is this: will TDS find it more profitable to appeal again and delay the inevitable competition? Our courts are overburdened enough, wasting the Court's time with frivolous lawsuits that are nothing more than a delaying tactic is frustrating.

Now more than ever, we need to prevent deep-pocketed incumbents from using the courts to stifle competition. If we let these companies act in bad faith 100 years ago, we would still be trying to electrify the country.

Update: Ars Technica has covered this story and included this:

Drew Petersen, who heads up corporate communications for TDS, was predictably disappointed with the ruling. "The Appeals Court decision sends a chilling message to the private business community operating in the state of Minnesota. The decision will likely discourage other private enterprises from doing or expanding their business in Minnesota."

Drew Petersen is 100% wrong. As the actions of his company demonstrate, a community that takes responsibility for its future encourages investment. Monticello's actions resulted in significant investments from TDS - which previously probably could not locate the city on a map of the communities they serve. While TDS has thus far been able to use the courts to prevent competition, the mere threat of competition has forced TDS to improve its services in Monticello.

Muni FTTH Snapshot - BVU

Publication Date: 
September 1, 2008
Author(s): 
Broadband Properties Magazine
Publication Title: 
Broadband Properties

A recurring feature in Broadband Properties is the Municipal FTTH Deployment Snapshot. The Aug/Sept 2008 issue featured one of oldest municipal citywide FTTH deployments in the United States - Bristol Virgina Utilities' Optinet.

The article featured a wealth of technical data from the network as a well as a short history of their legal fights and their "Biggest Success."

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