It is duplicitous to suggest that the incumbents represent the “free market” against “government-subsidized” municipal networks. Incumbents are incumbents precisely because they have had the weight and resources of government to back them up for years. Furthermore, they have had backing from those levels of government - the federal and state - which are least pervious to direct participation by local residents. Municipal networks, funded by the public and accountable to the public, represent a balance to the domination of telecommunications infrastructure by huge corporations which have long enjoyed substantial government subsidy. Banning or restricting municipal networks will end this effort to create a level playing field.
Chattanooga Creates Subscriber Testimonials for City Owned Broadband
Chattanooga, with the nation's fastest citywide broadband network, offers lessons to many other communities who have built or are building their own networks. Chattanooga is regarded as one of the most successful muni networks in terms of a smooth operation with good advertising and a great back office approach.
They are documenting (with video) the stories of both residents and businesses that have switched to their services from incumbents like AT&T and Comcast (two of the most powerful companies in the US). Below, we include two of our favorites in the series.
This should be an extremely effective form of advertising for community networks -- harnessing the enthusiasm and local attributes of the network. Making these videos available on sharing sites like Vimeo or YouTube allows supporters to embed them in their blogs and share with friends and family.
Quite frankly, these testimonials are not hard to do (hire a local videographer that has experience with lighting and recording good sound) and should be one of the first approaches used by community networks to spread the word. If local thought leaders and small business owners can participate, so much the better.
Wired West has also created a video composed of interviews with people discussing the need for better broadband. These videos are compelling - I hope we see more of them from more communities.

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